Used 2020 Buick Enclave for Sale in Independence, MO

Very friendly and courteous customer service. Quick service. The only reason I did not go with a '10' is I felt the unnecessary items were mentioned I needed to do. Rebalance my tires after only 10K miles? Alignment at the same time? Transmission fluid exchange at 72K miles? The service rep was not pushy just suggested.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I called first thing in the morning to see how soon the dealership could get me in as my tire was continuously going flat x 4 days. The gentleman who answered the phone was very kind and seemed concerned and got me an appt. within an 1 hr from my call. The same gentleman (wish I knew his name) helped me while I was there and was very efficient and great at keeping me informed on what was going on with my car and how long it would take!! Overall...great experience this time around!!

I appreciate the service department finding an oil leak, that I wouldn't have had idea about. I just brought my car in to be winterized. I lost my husband 2 months ago, so I'm on my own. I need all the help I can get

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

I received a recall about my vehicle in the mail while I was home from college during spring break. I didn't know if I would have enough time to get my vehicle looked at before I had to go back to college, but thought I would call Roberts-Robinson just in case. They told me that they would be able to service my vehicle the next day and that it would be ready by evening. I dropped it off, came back, and my vehicle was running better than ever. The people there are extremely friendly and helpful. They make the customer feel valued and wanted. I am actually excited for my next visit there, knowing that they will take care of me. Highly recommend!

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

It's hard ti express my gratitude to Heartland Chevrolet for the awesome job that they did on my 2014 Chevrolet Corvette. The paint job they did looks better than the factory. They did the job to perfection in a very timely manner. My sincere thanks.

I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .

I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.

We love this Enclave! Just returning from a road trip and it was smooth, gas average was great and it has all the electronic needs for us and the grandkids! Thanks Buick and McKaig!!

Couple hours and out the door. Mr. Torres was great with me. Test drove vehicles but got what i truly wanted. This spring i will be joyed waahing her up. Millennium is the best.

This car was a joy to drive. Many more high tech safety features than I expected. This car was designed for comfort and use of electronic devices by all passengers.

Gabriel was very professional and courteous. The work was 5 stars, and I'm very satisfied with the outcome. I would recommend this collision center to everyone.

We could not pass up this car for the value and incentives . We trust the dealer to give us the best deal possible and service dept is exceptional

To begin with I enjoyed not having to hagel & negotiate on the price of the vehicle (even though I tried ;-), they have bottom line pricing structure and add a $500 service fee for the salesman's commission. I like this because the salesman is working for you to find the best fit for your needs & budget, he's making a fair commission regardless and that takes the negotiating off the table, which allows you to build a good working relationship knowing that he/she is working for your best interest. Richard Wheeler (aka: Ricky Bobby ;-) was my salesman and It's truly been a pleasure working with him from his initial email contact through finalizing the purchase, and taking care of scheduling service to takes care of a couple minor issues with the used vehicle after purchase. I dropped my new car off for service (Alec took great care of me, thanks!) and even though they were out of loaner cars, Ricky pulled a nice used car off the lot to let me drive until my vehicle was ready to pick up. The sales manager made it extremely easy for me to move forward with them by offering me over double for my trade that two other dealerships offered me. Their finance dept. got me financed with a fair interest rate. They also quoted me a reduced price on an extended warranty that I could afford in my monthly budget, and made financial sense to protect my investment with a bumper to bumper, $0 deductible warranty up to 160K miles. In addition, I can say that every member of Brogden's team that I came in contact with went out of their way to make me feel welcome and valued as a customer. I would definitely recommend Ricky Bobby & the entire team at Robert Brogden Buick, Olathe. I love my new Buick Lacrosse! Thanks guy's James Taylor

Straight forward genuine service according to customer needs and requirements. There is nothing that comes to mind that was done wrongly. Great service. Keep it up!

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

Excellent handling and plenty of power. I am initially impressed by its gas mileage for a large SUV. Myself and my spouse have concluded that this was a good purchase!

I made my purchase on 5/19/2018. I am so happy with my vehicle! The website was super user friendly, I really liked the filters you can apply to give you all the options at the terms you want. I appreciated the fact that I could get my personalized financing terms without a hard hit on my credit, in the event I didn't go through with a purchase. The customer advocates on the phone and at the store were all really friendly. This was actually a really fun experience, getting to have my car come down from the vending machine and put into a bay just for me. No hassle, no haggling, no commission driven salespeople, it was great! And I have received follow up calls from both Carvana and the financing company asking how I'm liking my car and explaining everything. This has been a great experience from start to finish! Thanks Carvana!

Great place to buy a car. This was our 2nd time and Sam Hackett is a low pressure get it done kinda guy. He is well seasoned and helps you more then the average sales person. I was a pleasure working with him and I would do it again and recommend highly. The finance person (Oral McDonald "Player") as I called him was easy to understand and did not try 14 time to make you buy any ad on's. Mike Hamden, sales manager was there to offer his assistance as needed. Over all rating would be a 10 but the scale only goes to 5. Keep up the good work you guys are leap years ahead of other dealership's process.

Buying a car here was one of the most comfortable car buying experiences I've ever had. My salesman Todd Wood was absolutely amazing. The finance manager didn't try to hustle on the warranty and made me feel very comfortable about my new car. Overall this is a great dealership and one that I will look to in the future and will recommend to any one I know looking for a new car.

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

Fast and friendly service! Done in 35 minutes! I would highly recommend this dealer.

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird