Used 2016 Buick Encore for Sale in Woodbridge, VA

Our Encore has all the features we were looking for in a (newer) car and we are pleased with the way it performs after 4 months of driving it. We are very comfortable with the extended "Certified" warranty and service package offered to us and trust this is the beginning to a long term relationship with GM and Buick that we will be happy with.

This car has everything I need. I have two growing granddaughters. We can fill this car up and still have room for their car seats.

Easterns Automotive Group Alexandria is excellent. I live in Florida and after a month of looking for a 2015 Mercedes Benz ML 350 with all the options for my wife, I finally found one at Easterns Alexandria. On Tuesday night I called their headquaters to make sure the car was still available. On Wednesday morning I called the local dealership in Alexandria and spoke with Mirza. He was excellent. He helped me tremendously since I was a buyer from out of state on 3 major areas. (1) I wanted to pay a small deposit to secure and hold the vehicle until Saturday when I could get to Alexandria. Mirza ran around between his manager and the finance department and continually kept me updated via text and phone and I was able to pay the deposit over the phone and secured the vehicle. (2) I was already pre-approved by my local bank in Florida for the car loan. Mirza served as the liason between me and their finance department. I contacted my banker and she spoke directly with Mirza's team. We were able to reach an agreement about the finance procedure of how my Florida bank would release the funds on the loan to Easterns Automotive when I was able to get to Alexandria. (3) I had scheduled an appointment with a local Mercedes dealer to do a pre-purchase inspection of the car prior to my arrival. After I made the deposit, I asked Mirza to take the car to the MB dealer for the inspection in my absence. On Thursday night, Mirza dropped off the car and left it overnight at the MB dealer as we had arranged. By Friday the inspection was over. I paid the dealer over the phone and received the news that the car was in excellent condition. Mirza took the car back from the dealer on Friday. I arrived from Florida to Alexandria on Saturday with my wife and all the issues were already resolved with Mirza's help. We test-drove the car and then purchased the car. Everything was addressed prior to my arrival. Dan is a tough negotiator but a really good guy. He gave us a full tank of gas and we left for the long journey to Florida. Thank you Mirza for all your help. We love the car.

just what i wanted. bought used with 20000 miles. plenty of power for this old 70 yr. old lady. white and clean exterior. only very slight con is gas mileage. this could be better.

When I recently visited for service, I really hadn't seriously thought about purchasing a new car. Then Neil called! His enthusiasm for Chevrolet's products was contagious. I began to browse the dealership inventory online. Seeing all the new safety features was very exciting -- rear view camera; lane assist; parking assist; blind spot monitor; etc. Driving in a large metro area often feels like navigating an obstacle course, so these extras really helped to 'seal the deal'. I then reserved a beautiful Malibu premiere -- and Neil sent a delightful 'selfie' with the car to show me that it had a 'sold' sign on it, and was waiting for me! At the dealership, the process was painless, and even accompanied by a Valentine's Day cupcake. Ken made certain that all was to my satisfaction, and Tamieka guided me through financing. I really didn't need a test drive to know this was my next car, but it was terrific to see all its features in action, and thoroughly explained by Neil. Strangers are now complimenting me on Roxanne -- that's her name, you see -- in parking lots, and I, echoing Neil, launch into telling all about her features, and her former home -- Jim McKay Chevrolet. Thanks to everyone there!

Radio God awful! Won't start about once a month dealership can't figure it out with out it happening in front of them. So I can break down at anytime and Buick nor the dealership will show concern or responsibility. I have 40,000 miles on the car.due to the computer not showing any default they cannot show that the car is not working properly until I get stuck somewhere needs a jump. But once I jump the car it's fine for a couple weeks. Everything is testing 100% when I get it to the dealership. But obviously if it's not turning over and a jump is carrying the factor once a month give or take there's an issue. But the problem is no mechanic from the dealership nor Buick will come out to me when the issue occurrs. But I was told if a mechanic from the dealership goes in and looks at it and they cannot find it due to them being incompetent I will be charged for it. So it's okay for me to drive around in a car that does not work 100% efficient.

Salutations to all. I just wanted to give an quick overview of my car buying experience with Jim McKay Chevrolet. Like some unfortunate individuals in this new economy. Layoffs and under employment are more common than not. With the repercussions of such events being felt in ones wallet as well as effecting access to credit. I was pleasantly surprised by the courteous nature and professionalism I was shown. I was completely amazed by the rapid approval process and knowledge base of the staff and management. In closing I would like to say it's more than okay at Jim McKay. Best car buying experience ever!¿

Meets my needs and can carry 2 German Shepherds. Handles very well. Good gas mileage so far. Love this vehicle! Got me home in the first snow storm.

Many inventory, so I didn't need to go many places. Actually, this was the first dealership I went to. And, a good guy who is honest to his customers. Most of all, I didn't spend much time at the dealership because of a guy who sold me a car. Thanks to him. Everythins was perfect!

Overall, my Buick encore all wheel drive is a nice ride. However, my general experience with the auto stop technology is not good. Within two years, the auto stop feature caused my brand new battery to die, leaving me stranded On a major roadway in the middle of rush hour. My personal opinion is that the auto stop feature is pointless and I will never buy another car with auto stop. Hey on a major roadway in the middle of rush hour. My personal opinion is that the auto stop feature is pointless and I will never buy another car with auto stop.

If you own a Corvette and need service, Take it to Bill Appel - Service Manager at Koons Tyson's Chevy! Bill has been providing excellent service to customers for over 40 years. Thanks Bill for taking care of my dream machine!

Its a stunning crossover but has no power uphill. The air has to be turned off to get it to do anything. Nothing like my v8.

Charles Haddon greeted us and made the whole buying experience one of the best I've had. Love the fact I didn't get the full court press from the prototypical car salesman. Charles was very professional and gave me his undivided attention with any questions I had. Never applied any undo pressure and let me take my time making a decision. Once we decided to buy the car, David Jennings made the out processing very painless and extremely fast. Would highly recommend!

Great car so far, I thought it was for older people but more of a younger vibe to me. Rides great, no outside road noise, comfy and love the handling.

Kenny has been my service guy for years. He is always professional, courteous, knowledgeable and keeps me informed ever step of the way. Oscar Mancia (Service Manager) is amazing. He runs a very efficient and effective shop with the highest standards exceeding in quality. I have had such a great relationship.with Oscar that when my '99 Honda finally couldn't go any longer, I bought my new 2016 from Brown's Arlington!

Beautiful interior with all the bells and whistle's. This car is at a whole other level than what I was driving. I look forward to driving every day.

Mr. David carter aka DC was awesome. He went above and beyond for me. Mr.DC is very knowledgeable about his job, honest, patient, and also a godly man. I really appreciate your service and will be sending referrals your way. When???s it???s time for me to buy again I will come see mr.DC Also I bought a Volkswagen Jetta 2016 and it was in my price range thanks again. I???m very grateful💯💪🏽

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

My experience with Easterns Automotive Group in Temple Hills MD was awesome. The sales representative Dwayne Hamilton was just awesome he listened to my needs and I was able to drive away in a. 2015 Sonata. 😊😊😊 P. S. JT is the man he worked really hard to get me in my new car 🚗

fantastic car for price and value. Looks small from outside but has ample leg room inside. the interior is beautiful and audio system is great.

Came in with what type of car, color and price, they actually match what I wanted than any other dealers that I have been visiting..... Thank you Eastern Motors 👍🏽

This vehicle is the perfect size for my shrinking family and it is great on gas since I travel an hour each way for work.

I was in an accident and, needed a new car. I decided to go with this dealership due to my limitations, and just needing to go with something quick fast and in a hurry. I entered the parking lot and, was greeted by a pleasant young man by the name of "Greg Freeman". With a little hesitation I shook Greg's hand as he introduced himself with a smile. Through my whole process... Greg was very honest...made me feel comfortable... communicated w/ me every step of the way. I finally weighed in on my options...told him what I liked...he made every effort to get me in the car I took an interest in. Greg even came in on his day off...😊 I came in on a Saturday and, drove off in my car on that following Tuesday. If you are looking for great customer service and someone who truely is trying to meet their customers needs... go see Greg Freeman... AWESOMENESS!!!

I love my small SUV, it handles well and I get to sit up high with the big boys. The ride is smooth and I love all my upgrades, eg. leather seats, Bose speakers, navigation, sunroof, not to mention great gas mileage.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I love this car! My previous car was a Buick Rendezvous and I wanted something a bit smaller this time to help with gas mileage and was excited when I found the Encore while researching. It is very comfortable and even my basic model has a lot of features. I would recommend this car if you are looking for a smaller SVU that feels like a luxury model.

The entire experience with this dealership from start to finish was pleasant, efficient, and fair. Although we worked most closely with Sajjad, the entire staff was friendly and welcoming. Sajjad (as well as 2 other staff members) went above and beyond to stay late and complete the purchase. Having done our research, with several other dealerships over the past month or so, we know we received a great price upfront that didn't require haggling. The 30 day warranty was an unexpected bonus and not something we had seen for most used cars. The dealership itself is clean and aesthetically pleasing, with most cars available to view indoors. Would highly recommend purchasing a car with Sajjad and his team at this location.

Love it good buy great performance good on gas plenty of room for family nice and comfortable and looks great I would recommend this vehicle for everyone

I hadn't had a car in over a year after facing some financial setbacks in life. And believe me, living in Virginia w/o a car is a whole other setback in itself. Either way, with damaged credit including a repo, I humbly approached Easterns, knowing that rejection was a huge possibility in my case. After running my credit, they reconfirmed what I already knew about my financial reality but assured me everything would be alright. Within an hour in their showroom they told me I was approved for the 2016 Toyota 4Runner I wanted and never once tried to force a car that I didn't want on me. God is good! And I truly know it was God using these guys at Sterling Easterns as vessels to a blessing to me. Saw this car weeks ago in person and wanted it. Prayed about it. And out of nowhere the guys at Easterns made this a smooth and seamless process. Big thank you to Amir and Kevin and the great team working with them. I admit the song on their advertisements is kind of cheesy, but true nonetheless. My job was my credit. If you're looking to purchase a new car, I highly recommend you go to the Sterling Easterns. Beautiful facility and showroom. Accommodating professional staff. And overall, they deliver with no alterior motives. Just your best interest.

I wanted good gas mileage combined with a vehicle that sat up off the road like a van or truck. The encore does both and handles very well in the snow. I am very pleased with my purchase!

As a customer, I was a challenge: Credit issues and almost no ability to speak on the phone. Ali was always available, knowledgeable, and courteous. Plus, he was able to accommodate my need (based on work demands) to conduct most of the transaction via text and e-mail. My goal was to spend as little time in the Dlrship as possible. He met that goal!!! He was up front--played no games. I recommend Direct Car Buying in general and Ali in particular. Ask for him; you will not be sorry!!

Best value car in its class, lots of storage, great mileage, some weird interior styling choices but feels nice overall. Definitely the best small SUV on the market you can get barely used under 20k right now.

We reached out to Eastern after finding an SUV of interest online. The gentleman who answered the call asked enough questions to know we were located in northern Virginia, and the vehicle we wanted to view was in Maryland. Within 2 hours of my call, he had the vehicle sent to the northern Virginia (Sterling) location for us to review. We were met with a very receptive and nonaggressive sales staff, lead by Craig. Craig had already been prepared for our arrival, and had us in test drive mode within minutes. Craig was able to answer all of our questions, and anything he didn't know offhand, he found out swiftly for us. We brought our entire family of 4, with two sons in tow. While my wife and I were figuring our way through the buying options, Craig got our boys some snacks and drinks, and was just outstandingly easy to work with. Craig wasn't at all ruffled by our back and forth of the details of sale, and made my wife and I feel incredibly comfortable with the entire experience. While paper work was being drafted, he eve brought out a football and played catch with our boys out on the lot. We are over the top ecstatic with our experience at Eastern Automotive of Sterling. Every single point of contact was remarkable. We will be recommending their team to anyone we know. We will also look forward to doing business with them again in the next year or two, when it's time for me to get a new car. (This one was for the wife)

EASY TO HANDLE MAKES A NICE APPEARANCE MANY COMPLIMENTS NICE TO DRIVE AND HANDLE GOOD MILEAGE FOR A SUV NOT TOO SMALL NOT TOO BIG - JUST RIGHT

Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!

Great little SUV and very roomy inside. Great on gas and good sound system. I like the color and the trunk size. Good deal as well.

Look, if you're going to Easterns, you know WHY you're going to Easterns. You're going to get a high interest rate and you're not there to haggle about the cost of the car. Just make sure you go in there knowing your boundaries so you aren't disappointed. Upon entering the lot I was immediately greeted by Mike Robinson. I told him "I have credit issues and I need a car," and we began discussing my situation. He was super friendly and helpful, and when I left he told me I could contact him 24/7 if I needed anything. I actually left there almost feeling like I made a friend! The finance person was Rick Hosn, and although at first he seemed to have the normal attitude of a finance person, the more I dealt with him the more I liked him, he turned out to be very friendly (sales guys/finance guys are typically almost like good cop/bad cop). Michelle Legrand, the finance assistant, was very nice and got me out of there pretty quickly once the deal was done. NOTE: They'll try to put you in a car that they want to put you in. You do NOT have to take that car! Please know they're not trying to force something on you, they are trying to HELP you. They take into account what your needs are and your price range, and they pick something on the lot that they think will work for you. I didn't like the one they initially picked for me, but I ended up with a 2015 Toyota Corolla and I'm very happy. When you have credit problems, most other dealerships will make you feel awful, like you're lucky they're even helping you. That couldn't be further from the truth at Easterns! Nobody looks down on you or makes you feel bad, they're trying to HELP you get a car. Thanks guys!!!

No room behind the rear sear for very much. Only one arm rest? Hesitation on take off Rear camera is a joke. Very Very expensive to repair