Used 2017 Buick Encore for Sale in Urbandale, IA

I came to the dealership in May of 2016 and talked with George Meza about finding a lease return A6. We looked for several weeks but could not find the right car. After several subsequent conversations, George suggested a new A6 that they had on the lot, that met my list of requirements. I had not intended to purchase a new vehicle, but after George and the dealership had worked their magic with the price, purchasing the new car was an opportunity that I could not pass up. --- Fast forward to October 2018. I was in town and called ahead, to George, to make sure he would be available to talk about the new 2019 A6. George's knowledge about the new A6 was amazing and I found out more about that car than I had ever anticipated. I am not ready to change cars yet, but when I am, I will be contacting George Meza. D. Hansen

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

Kristine VanWinkle was very rude and disrespectful when I went in for my estimate. She was very rude on the phone when I was told I would have the estimate emailed to me and had to call and remind them because I had yet to get it. She rolled her eyes when I had to go to my car to get my insurance information as if i was wasting her time and she would rather be doing other things.I wouldn't ever go back to have to deal with her. Haris was very nice and helpful during the process. I was updated by him on the progress and when they found additional damage. I wish I would have also had a time it would have been done so I could have had set time in getting my rental car back to the shop and get my car in the same trip.

I drove the Buick Encore Essence 2017 with sun roof during a 10 day stay in Arizona for vacation. I originally rented a Nissan sedan but they were out so I took 'the blue SUV'. I was 5 miles north on route 17 when I noticed how quiet the ride was. Then a text came over the Android Auto, which I didn't realized I hooked up by connecting the USB cable to the charger. I found the interior to be very intuitive. The long ride from Phoenix to Sedona was very enjoyable the heated steering wheel and seats plus motorized drivers seat. The pick up climbing the mountain grades was easy as was passing trucks and cars. It doesn't have crazy horse power by any means by it performed fine. The keyless entry and start were great since I was always carrying backpack and gear, no fumbling for the keys. Then I drove back down to Phoenix for 5 days and it handled the off dirt roads to the trail head fine. I came home and 2 weeks later I traded in my loyal Subaru Impreza wagon that I had for 6 years. I enjoyed the Impreza but it has a CVT trans and I wanted to drive a traditions auto trans. The Encore has 25 MPG +/- and I'm ok with that. I purchased the AWD as I live in Massachusetts and NO... FWD with snow tires IS NOT the same thing. So test driving a car for 10 days informed my of how the car runs on average and when snow came in January the Encore handled great with the AWD. Four months owning my Buick Encore Essence now and very happy. It is small on the inside, about the same cubic storage dimensions as a Subaru Impreza Wagon but the off ground height is also what I wanted in my next car. It has great head room, leg room and the leather seats are ALL leather and stitched great, not pleather or 'leather trimmed'. Back seats can squeeze 3 adults but 2 adults for comfort, same beautiful leather seats in back. Soft touch materials, nice dash, nothing flashy but more classic and understated. I added OEM chrome side body molding and chrome wind deflector as well as custom rain guards. Now my car is my own. The aluminum painted grey wheels are awesome too. Very happy!

Friendly, speedy service! Got right in with no wait at the Quick Lube Service. Complimentary car was always appreciated! Service employees take time to tell you what was done & answer any questions.

This car meets all my needs! Roomy, holds lots of cargo and has a great and comfy ride! Love this car so much, I will be buying my 3rd Encore in 2020!

I liked that my car got in the bay right away at 8:30am on a Monday. The wait time was adequate for the oil change.

I was drawn to the Buick Encore for it's smaller size for handling, but design with lots of room inside. The car has comfort and the turbo 4 cyl. gives it enough power and good gas mileage. I have had Buicks in the past and never been disappointed.

Service department daw friendly and helpful. Jeremiah even showed me some settings on the console that I couldn’t figure out. He was super helpful.

My first SUV exceeds my expectations. Great design, wonderful safety and convenience features, decent gas mileage, quiet cabin-all combined with Buick reliability, a winner in every way.

I rented this car for a 10 day vacation in Arizona and loved it immediately. The first thing I noticed was how quiet it was in the interior. The interior was all leather, like all leather, not pleather, not just trim pieces but full leather, heated steering wheel and seats, Android Auto, power drivers seat. Awesome! Keyless entry allowed me to just have the key in my pocket to open doors and hatch. Since I was hiking trails with gear and supplies it was great to not fumble with a key. The car is turbo and pass on mountain roads just fine with automatic transmission. My previous car had a CVT transmission so that was sluggish. The horsepower is average but the turbo gives it the boost it needs. I returned from vacation in Arizona to Boston, MA and bought a 2017 Encore AWD with 85 miles on it.

I moved to Iowa and discovered that the only Infiniti dealership would be in Des Moines, about 120 miles from home. I contacted them to have my car serviced (scheduled maintenance) and they offered to pick-up the car at home and drop off a loaner. It takes a little bit more time than just walking in for service (one day for travel each way, plus the service), but it is a VERY good perk, as it is convenient and do not cost anything. All people that I dealt with were nice and everything went as expected. The only small downside is that the loaner is far from the same level from my car. However, this is something you can live with, considering the benefits.

This car has met all my needs! Great on Gas! I LOVE IT!! Has every feature I wanted except 4wheel drive but hopefully it will be fine for this New England weather!

Excellent selection of quality used vehicles. Priced very fairly, but low-balled big time when wanting to sell them my current vehicle to the tune of nearly 20% below KBB trade-in value.

I chose this vehicle for its AWD and height, but it doesn't feel like it's too big of an SUV to be clunky. I enjoy driving it and especially like the great gas mileage.

As a mechanic of many years I have been to more car lots than i care to remember helping others pick a car, when I say this dealer stands alone I am not exaggerating, here is my experience and you be the judge. After researching a couple months on the Lincoln I wanted through various sites I decided this dealer had one that interested me so I sent in an application online. Now life has been hard on most of us, so like others my credit score doesnt reflect the hard working responsible person i truely am, and I had expectations of a long search with many pitfalls. I was called by a gentleman named Tom who wanted to know if i had a certain car in mind, of course I already knew the exact one i wanted so I told him and he asked me to come in the next day for a test drive. All the usual things you expect when you open that door to salesmen. I arrived the next day early to have a look and get my first no of the search, Tom brought up the car and while i was on my test drive he checked over my trade in which i already knew wasnt worth much in resale value. I came back and had a seat with him, the atmosphere was relaxing and we carried on an nice conversation as he gathered the information needed for finance to check me out. At no point did I feel pressured or really even feel like i was being sold anything. A couple hours passed while I looked around the showroom at beautiful 1950's Styling, neon signs, old style gas pumps, a coke machine that vended real glass bottles, which Tom showed us as he provided a free coke, even a vintage corvette relaxing in the corner. Tom suggested that Kenny could be busy for awhile trying to find financing for me as he was receiving declines so far and we thanked him for the efforts and left as I expected the case would be. A couple hours passed and my phone rings, as I pick it up and see who is calling I made the comment to my girl, here comes the no. Kenny was on the other end when I answered and told me he had tried many places and I was approved for the loan, huh wha ?? Umm shock fades and I ask ok when can I finalize the deal. Within two more hours I was out and enjoying the new car. If you have been keeping track, thats a total of 6 hours from start to finish. Later when looking at the series of messages sent to me by credit karma I can attest to the work Kenny put in to get me approved as the list of credit inquires was numerous. Most places would not have gotten me approved or pushed for a cheaper car, more down payment, a co signer or simply said no and moved on to the next customer. If you see a car you want from this dealer do yourself a favor and stop in or call or send in an online application, This dealership is the one you have always wanted to deal with and never found.

This is the first Buick I've ever owned -- the 2017 Encore had a bit of a refresh in styling from the year before, both in its exterior and interior -- best was the interior refresh. The touch screen is now integrated into the dash -- no "stand up" screen as before. I have the next to highest trim level, the Essence -- dual zone HVAC controls for the front seat passenger and driver, and leather interior. Great gas mileage -- the turbo charged four cylinder does a good job -- a bit louder engine sounds than a six cylinder. Overall, a great little car.

Needed new bumper cover, windshield on my 2004 MINI. Made appointment at a convenient time, car was done a couple of days later. Work is well done - no wind whistles from the new windshield, seams at bumper cover line up perfectly and color is so close to perfect match for 13-year-old paint you can't tell it's newer. Price charged was reasonable.

This is the first SUV I've owned and I love it! The smaller size makes it easy for me to zip in and out of parking spaces and it is easy to handle. I've taken it on road trips and it performed very well.

We used them for a car collision repair. Not only was their job of a great quality but they helped us coordinate everything with the insurance company including arranging for car rental pickup and drop off at their office. They called us with weekly updates as necessary. It was the most painless major car repair process I have ever been through. Thank you to Willis Auto for their excellent customer service and willingness to help.

Got a great price on a Buick Encore and so far everything has been great. The ride is very smooth and it fits my family of four perfectly. The infotainment system has been excellent and the WiFi has brought fortnite into the car so the kids are happy.

Its nice only had it two days so need more time but love it far. The color is great black on black the headlights i think are sexy like my eyes.it 8s very comfortable as well.

Met all my needs, rides smooth, gets great gas mileage, Love the color of both interior and exterior. Went on a trip and it held all we needed for 3 adults and a baby very comfortably.

On the day I purchased my truck I was not planning on driving almost hours away from home, now I am glad my wife convinced me to make the drive. It first started by them staying open late just so we could come down getting there just minutes before closed, they stayed open for us to take a nice test drive and we went over the truck with a pretty fine tooth comb. Scott was great to work with apon arrival there were some blemishes on the bumper that were un able to be seen with the pictures he knew that I was upset about this and he did all he could to make it right from the start. Now walking into the building is an experiance all it own, going into the building makes you feel like you are walking into a 50's era drive in with the neon lighting, the artwork, the soda machine that only gives soda in glass bottles right down to the C2 Corvette that is in the show room, I truly wish I would have taken pictures Now then working with Scott as I said was a pleasure, straight forward no hagle price good value and a fair price for what I was buying and just a fun guy to talk with. After you have agreed to make the deal a new experiace awaits you are taken to speak with the finance officer to fill out the final paperwork but when you walk into his office it is designed to look like a vault straight out of a bank, and to add to the decor they even have an early 1900's steel safe inside of the office very fast very efficent and while you cross your t's and dot your i's Scott goes a gives you a full tank of fuel (all 36 gallons for my truck) before you depart After this if/when I need a new truck or even when its time to replace the wife's car I will be calling Scott to give him first chance at locating a new vehicle for us, I would recommend this dealership to any and all even if its just to see the showroom.

I think the vehicle is classy looking yet affordable with plenty of options, decent on gas and is very comfortable to drive. The only complaints I have is there is no CD player (i guess no one listens to CDs anymore) and there isn't a whole lot of storage as the middle console is small.

I've had Hondas for 30 years and have dealt with dealerships for service in Houston, Kansas City & Des Moines. For four years I have used Smart Honda and I'm pleased with service & sales. The service managers strive to be fair and honest and have expert knowledge. The sales team goes beyond expectations as well. I've got a '16 Odyssey & a'01 with 250k miles. My '05 Odyssey just died with 280k miles.

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.

I have been looking for a new car for about two months now and decided to look into a new Ford. A few weeks ago I was attending a wresting camp in Iowa and decided to conpare prices to those in Kansas. Ames Ford and Lincoln was one of the dealerships I looked at while I was in Iowa. I was blown away by the customer service. The business was very well organized and I received great support from the staff. One employee named Kerrigan, made my experience exceptional! He left a great impression of himself and Ames Ford and Lincoln. Although I did not buy a vehicle, Mr. Kohnen made my experience at Ames Ford and Lincoln exceptional. I would highly recommend looking into buying a car from this dealership.

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

Even though I was just in for an oil change I was simply curious to see the changes in the 2018 CRV's (mine is a 2015 and I love it). The sales person, Steve, took time to show me a new CRV and thoroughly answered my many questions (and I have many detailed questions!). If the opportunity arises that I need or want a new car I will certainly ask for this salesman. He wasn't pushy and didn't act like I was 'wasting' his time which I really appreciate. Mel and Josh are great in the service department. Even though I am a senior I don't feel 'invisible' when I come in for service (unlike MANY other businesses!) All the guys in the service dept. have been right there when you drive in whether to change wiper blades or to answer a question. The 'overall inspection' this time showed I will need new tires next spring or summer. Thanks to Josh mentioning it, this won't be a 'surprise' next year. Two thumbs up to the whole dealership! Sadly I didn't buy my current car from this dealership, but I will NOT go back to the original place due to the difference in atmosphere/respect/quality of the personnel at Honda of Ames.

Great car!! Many great features. Overall it’s just what I wanted, a compact SUV that rides and handles like a small luxury car. Everything I expected It to be.

Overall, I would rate my experience as 4.5 stars, only falling short of 5 stars because of trade in value & purchase price of used car. To be fair here, my vehicle was 16 years old with over 190K miles and the used vehicle I bought was owned by a mechanic and in very good shape. I certainly don't feel ripped off, but spent more than I intended to. In regards to the service at the dealership, it was top notch, I emailed dealership to look at my preferred vehicle (2007 Infiniti G35X); and let them know the approximate time I would be there and, and the vehicle was already running to be warmed up for me by Alen (ideal in Midwest in February!) The vehicle drove great and is by far the most luxurious and most fun vehicle I have ever owned. After the test drive, we went through trade in and negotiations for buying car. The full process with Alen was professional and understanding of my expectations. We were able to find common ground and make the deal happen quickly. Follow through on service occurred next day as tire pressure light was on with air put in tires before with assumption light would go off after driving briefly as was cold day. Light didn't go off and dealership has stood behind sale for "as is warranty" car to fix the faulty tire pressure sensor as it was on during test drive and day of sale. I truly appreciate this respect and level of service as I had the complete opposite happen at another dealership with last vehicle having e-brake lock up day after sale with no assistance given whatsoever. I would certainly recommend not only Alen, but Acura of Johnston as a whole for anyone looking to buy/lease a quality new or used vehicle from a dealership with a keen sense of respect and professionalism for their clients.

So far I am loving this car. It’s exactly what I wanted. It has the features I want and it’s AWD. It’s small but comfortable.

I was impressed with the whole dealership. I let Nick J know that I was just interested in looking around. He offered to answer questions which I had a lot of. Thank you! Very comfortable experience.

Very smooth driving car and comfortable. I still have to get use to all the bells and whistles. Very roomy and easy for my husband to get in and out.