Used 2019 Cadillac XTS Luxury for sale

I bought a used Chrysler 200 from them and did not buy the extended warranty. I just had the warranty that comes with used cars there. Anyway the alternator went out and the Chrysler computer needed reset. The car had to go to Chrysler for that repair. Pricilla was my service advisor and kept me up to date with everything going on with my car. Vandergriff also gave me a loaner car for 3 weeks while my car was being repaired. All I had to pay for was a new battery. I could not have been happier with thier service department.

Wanted this car for years . But wife wanted to wait . Well when engine started knocking . Process started . My dream ride finally comes true

Jamin Scherz assisted us in picking out car that would be a good fit for us. Jamin showed us a few cars and by questions helped pick a new car

Sell represent Aisha very friendly and courteous. Walked us through the paper work and was very understanding with our needs. I recommend others to have nissan in mind when shopping for a car.

I’m a Caddy guy and have owned 2 previous to this XTS. I Love the size, color, styling, comfort and ease to drive. Perfect car for long trips ...with its enormous trunk.

The buying experience could not have gone better! Bill was friendly, knowledgeable, and very helpful. When we took delivery of the truck, there was an issue with a smell in the vehicle (from some cleaning agent, probably). My wife is highly allergic to certain scents. The staff worked very hard to resolve the problem on the spot. They were very understanding and responsive. Facility was super clean and everyone was concerned about COVID safety. Would definitely recommend this dealership for new car purchase.

The cad is a dream to drive. have had it 7 months due to Covid 19 I have put less than 1500 miles on it hoping to make a trip to Arizona next winter. I really like this cad.

I normally don't write reviews but I wanted to acknowledge Henry Flakes as a great salesperson. He was very thorough in explaining the benefits of the vehicle I was looking to purchase. Henry is very sincere and genuine in placing you in a car that fits you! I would suggest Henry to anyone that wants to buy a used car and feel good about it! Thanks Henry

A week ago, my wife and I made the 3 1/2 hour trek to Mentor, OH from St. Clair, MI to view and potentially buy the 2013 Lincoln MKX you had for sale, for our daughter. I had initially dealt with Don over the phone who had arranged to send photos, it turned out that he was ill last Tuesday when we drove down and we were turned over to Bob Rode for the transaction. Bob did great as, we ended up liking the car and purchased it. But, the reason for my email today, is to recognize Troy, in your bump and paint department, who dropped what he was doing and repaired a dozen hail dents on the hood, and a mark on he rear driver's door, as I saw that damage and thought it was a deal breaker. Troy recognized that we had come a long way and rather than suggest we leave the car and come back when it was repaired, immediately took the car and within an hour it was fixed like new. UNBELIEVABLE SERVICE. AWESOME, AWESOME, AWESOME. I have told that story to several people since. We will deliver the car to our daughter who attends college in Grand Rapids next weekend and she is thrilled. You truly have a valuable employee in Troy as he really went way above and way beyond. Please extend our sincere thanks to him (again) on our behalf and we wish him continued success. He really made an impression on us!!! Respectfully, Bob MacDonald St. Clair, MI

This dealership truly goes above and beyond and will do everything they can to make sure you have a fantastic experience. Bottom line they represent the way car buying should be!

Roberts Auto Sales is the Ultimate for purchasing your new vehicle ! This is the second time we have gone to this dealership and in comparison to other dealerships Roberts Auto Sales is a Five Star company . I feel as if when I purchase I am getting quality at a fair price . I don’t like being bugged when I’m on a lot looking for that special vehicle . You can walk around and there isn’t any pressure to buy . The vehicles are taken care of , clean, feel and look new . I honestly feel like I bought a brand new vehicle . I did my home work on my new sienna and compared to other dealerships I saved a lot of money . Sure I could go to the brand name dealership however as soon as I step on their lot I’m approached . I can’t just look around without being followed and talked to . Let’s face it the sales people are making a living selling because they have to . The used vehicle section quality wise and looks which is very important to me lacks in care . I compared models . The name brand dealer the vehicles have many flaws . Roberts takes pride in making sure your vehicle looks the way you would want it to and they go through each vehicle to make sure it is taken care of and looks amazing . If you do not like some thing like a scratch etc .. Roberts auto sales fixes it with a professional job. Name brand what you see is what you get . So I feel like we saved a lot of money after comparing the quality of our vehicle . I could not imagine going anywhere else . Junior and Fernando are both really nice guys who work at Roberts . They are good with getting back with you with answers you may want . They make sure you are satisfied with your purchase . I do not think I could walk in to Toyota and say hey can I have five days to decide if I want to keep my new car ?? Their answer would be no ! If you want quality vehicles , sharp looking , new looking , you do not want some one bugging you for a sale Roberts is your place ! I feel they are honest open and care . Thank you for a wonderful pressure free experience !

Awesome service from salesperson Robert Eden! He made the process simple and enjoyable. I would recommend contacting him at Gold Coast and get yourself in a new Cadillac!

We came to look for specific car to tow behind our RV. This is a very limited vehicle selection and Rey Santiago was non relenting that he would find us what we needed. He even consulted with the manager of the service department to ensure that we were choosing the correct vehicle. He was extremely professional and showed us several options. The car we choose, unfortunately had some damage to the front bumper but he ensured us it would be taken car of and it was to our satisfaction. We are a Chevrolet household and will be back when it time to trade our Equinox. We definitely be looking for Rey.

A well built example which exemplifies the type of car that made Cadillac world famous. The build quality fit and finish are on par with the import competitors.

My recent purchase at this dealership was handled by Rey Santiago. I was very pleased with his professionalism, , perseverance and follow through. Several returning customers sought his advice and time. The facility was very clean, welcoming and comfortable. The finance manager was efficient and thorough. I will not hesitate to purchase another vehicle at this dealership and hope Rey will be there to assist!

" Honestly First time i step on to " Shah Jee Motors" I had or got +ve Vibe/ Energy towards buying a car from this dealer, i had a Warm welcome by my point of contact " Saleem" who addressed my car needs, offered me a Great Car in Excellent Condition, His Staff (Ali) was friendly with Great personality, Helpful in nature, I Would definitely recommend my family & friends as well as people searching for cars, Great Car Dealer in town, " Smooth Transaction, Excellent Customer Service, Thanks to Saleem and His team/ Staff in supporting me with a Great purchase of the car" ***** 7/31/2018

Great people with great used cars!! They are very kind and helpful. Shah jee helped me with the whole process it was quick! Will recommend everyone to visit

I arrived at the dealer at the scheduled time. As I walked in I was greeted by a service advisor. He confirmed the reason for the visit. He told me when the car should be ready, I had a complimentary snack, and proceeded to take a walk. I returned about ten minutes before the car was scheduled to be ready. Shortly thereafter my car was ready. I paid the bill and was thanked by the service advisor

I have the best experience buying my car with my salesman paulo buffone the best guy in the lot he make my deal go through

Our family is very happy with the purchase of the 2020 Cadillac we have a great experience with the professionalism and helpful customer service provided by mr himahindru he helped us with the purchase process and was able to get us a good deal we're very satisfied with the professionalism and courtesy of your employees special mr himahindru i strongly satisfied with your company has been a great experience 😀 and I'm sure that mr himahindru is a great employee and a great person to be around with greatly appreciate his kindness and help with this purchase and for the opportunity to meet with him also thanks for the lunches my daughter was very happy 😊 thank you again and have a great career god bless you and your team for all the professionalism and dedication to your business 😀

My experience with Vroom.com was almost a 10 with just a few hiccups. 1, I was told that the security deposit would be returned as soon as the contract was signed but almost a month went by and had I not called my deposit would not have been returned and I would have had to pay interest on that amount and pay that amount, this mattered because I used my personal credit card to help my mom buy a car. 2, the car’s front tires are nearly bald and when you’re paying $30k for a used vehicle that’s pretty bad cause I’m sure that a large company like vroom could afford less than $200 for front tires, now on top of the $30k spent another $200 plus has to be spent to buy two new tires cause I’m sure Vroom could have gotten a better deal on tires being a dealer and all but who am I to speculate. 3, Customer service was great, and I received notifications every step of the way and which made the process easier to bare since it took 13 days from when the sale was finalized to the date the vehicle was received, being a consumer in current times, corporate America has gotten us used to 1-3 day shipping.

Hansel was great. Very professional and personable. I got a great car at a great price and with the no haggle pricing, you just test drive, look over the car without the salesman yammering in your ear, ask your questions, and make your decision. It’s that simple. No pressure what so ever. The paperwork was done quickly and your on your way. Best car buying experience I’ve ever had.

Great deal, not finished yet. Not dealers fault that credit reports were frozen. Needed time to fix it. Then all should be good to go.

Our salesman "Kiwi", was the best. He was honest, friendly, and made sure to get us the best deal. He even called us a week later to make sure we were satisfied. First class service.