My husband and I were both treated with such friendliness and respect by EVERYONE from the moment we walked on the property!! : ) Even when I made the appointment they went out of their way to make sure we were being served correctly and efficiently. I really like the appointment email confirmations. Kyle handled our entire transaction with such professionalism and kindness! We feel that he and the others really went out of their way to take care of us; and we were confident that our car repairs were being handled appropriately. He explained everything thoroughly -- and with a smile. We greatly appreciated the use of a loaner as well! We just can't say enough about our experience with Shottenkirk's in Ft. Madison so far!!! We honestly feel blown away by the kind treatment we've received -- it's hard to believe it still exists. Thank you so much!!
Fast and courteous service. Didn't waist my time giving me lengthy sales pitches before beginning service on my car. I made an appointment for a lube job and got a lube job at a good price with courtesy extras thrown in that are appreciated.
2018 Chevrolet Equinox 1LT Review
Best vehicle ice ever owned, until...
by Locked out from East Grand forks, mn
May 13, 2019
I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?
The sales department did a very good job with negotiating with pricing was very straight forward and to the point, overall great experience no hassel with the employees
2012 Chevrolet Sonic LT Review
Most Reliable Mid Size Car I Owned
by WanMD from Bowie Maryland
April 10, 2019
This car is the best value you could purchase. Spacious and as met all my needs. Downsizing autos is the only reason for selling. Can stream Sirius XM, OnStar Phone and outlet for charging. Comfortable delux cloth seats. Exterior styling and color is still in with todays market of vehicles.
Loved my manual no maintenance windows. This car is excellent in value and miles for a first time buyer.
My appointment was at 7:30am got me right in car was done at 8:20, excellent service, staff is great, A+++
2015 Chevrolet Silverado 1500 LT Review
Nothing but emissions problems
by Daniels from East Tennessee
May 13, 2019
I have enjoyed Silverados for 25 years. This is the 2nd worst truck I’ve owned. My next will be a dodge or ford. The price goes up but the quality goes down. At 40k catalytic converter went out. The dealer ship replaced it no problem. But that was as far as it went. They never checked the cause for it to go bad. Don’t know if I can trust them to correct the issue. This is a certified preowned. Why pay more money for a certified preowned? Just frustrating I don’t know if I can trust this truck for our family trip out west this summer
The service was on time and quick. The area was clean and the waiting area was comfortable. Everyone was friendly and courteous.
2003 Chevrolet Impala Base Review
356,000 miles and going strong , still gets 25mpg
by MJ_TarHeel from Sanford, NC
May 6, 2019
By far the most reliable car I've owned. I bought it new in the summer of 2003. People are amazed at the fact that it has so many miles, yet runs smoothly and quietly and gets 25mpg. The car has never had any engine work. And I don't baby it when driving. I do however change the oil regularly -- every 3,000 miles.
I just want to say what a great experience I had at Shottenkirk in Fort Madison with Keith Harris as my salesman, he was very respectful of my time and very knowledgeable of the vehicle I decided to purchase, he really went the extra mile in taking the time to show me all the new features and gadgets in my car, I really appreciated that.
2019 Chevrolet Silverado 1500 LTZ Review
Finally got my dream truck!
by Aaron dhsjajja from Nicholasville ky
May 16, 2019
Drives smooth and its really quiet! Im really pleased with my purchase!!!!! Was surprised it goes so fast for a 4.3 plus has the automatic tailgate.
Courtesy of staff was excellent. Had oil changed, lube and tires rotated, was in and out in a reasonable time.
2013 Chevrolet Cruze 2LT Review
Too much trouble
by CalisseCruz from santa ana,ca
May 1, 2019
I love the design and comfort of the drive. What I DON'T like are all the issues with it.
-Electrical faults and or shorts
- Pcv replacement
- Navigation issues
Chevy if you see this review please contact me. I would like these issues taken care of.
2013 cruze owner
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