Knowledgeable,Friendly, Courteous And Always Willing To Make A Deal On Buying Or Trading , That,s The Hupp Way. No Pressure Along With A Good Cup Joe ! This Was MY 3rd Purchase With Many Happy Returns !
It was a very good experience. Very friendly and accommodating people. They made the sale very easy and quick. The salesman agreed to everything I asked. I think everything worked well for both of us. That is what makes everyone happy.
Our 2015 Explorer stared exhibiting electrical system issues and then wouldn't start. Don Wood Ford scheduled us immediately and diagnosed the problem as a bad battery instead of something more serious (and expensive). So, we'll just add this to the list of positive experiences. It gives us great piece of mind to know that they're there for us in emergencies as well as routine maintenance!
If you are new to the area, you won't find a better dealership. They don't have the "You're just another customer" attitude. If I had to sum up my dealership experience in three words it would be "Friendly and Fair".
a/c went out while on a trip with elderly parents.Contacted Pioneer while driving on interstate headed south for vacation.They got me right in,found the problem and I was back on the road.Staff was friendly and repairs were performed in a very timely manner at a reasonable price compared to what I had paid previously in Cleveland for similar repairs.
Fast service,friendly staff. Very helpful. Always eager to answer your questions. Was kind to my Mother . Thank you very much.
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