Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
I have to say that this has been the best car buying experience ever! I went in and my sales consultant, Nakia Scott, was very friendly and patient. Even before I got there, she was very helpful over the phone. The car selection was just great. The quality of cars there is unbeatable. Every car has a perfect Carfax as well. The entire process from walking in to driving out was less than 2 hours and I left with a better finance deal than I had when I walked in. The car is excellent and they warranty is the best. Oh and I got my registration transferred and it's only been a week and a half and I already received my updated one in the mail. I have no complaints. Extra set of keys, full tank of gas, great warranty and a like new car. Love this place!!!
Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it???s worth it to wait for him. He is the main reason I go there for service.
Rita was very easy to deal with. Professional, friendly and to the point. There no going back and forth . She presented a very good price the first time and I purchased the car. She was recommended to me and I have recommended her to others. If you???re interested in buying a Ford see Rita.
Buying another car from Robin Ford. Salesman (Rich) was great and very patience. Jim (Finance Mgr) worked with you to meet your financial goal. The whole team is knowledgeable, professional and friendly. Wouldn't go any other place.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
I do not know where to start. Alex and the team at Pacifico Ford got me out of a vehicle that I have been trying to leave behind for 2 years. Not only did they get me out of my old car, but into a brand new Ecosport. Thank you Alex Happy Holidays
Excellent experience with this dealership - Dale, Michelle and Cleo were wonderful - they were thorough, very kind and down to earth. I never felt pressured and I would absolutely recommend this dealer.
I came to the dealership looking for a new company truck. With a few options my initial message didn???t materialize into anything. They took the time to search and bring to the table, what I I can only explain as being the ideal vehicle. Being a company purchases that had some minor requirements were handled seamlessly. I want to also thank Harley Davidson, the used car sales manager, for making this deal go so easy. Koch 33 is a class act! I highly recommend !
Winner Ford did a great job and they truly are a Winner in my eyes! From the internet pre-sales process all the way through the deal, they were helpful, friendly and knowledgeable. Eric Medina, Jeremy Robertson, Vern Ford, Joe Morin, and Ken Witman were all great. Jeremy and Vern made sure we were comfortable and had anything we wanted. Joe Morin worked his magic on my trade-in to get me the most value. Ken Witman worked the numbers many different ways to see what was best for me. He explained al options and was very thorough. Overall it was great experience. I will be going back to Winner for my next car.
I contacted Winner Ford with a vehicle I was interested in and within 24 hours they had me in the car I wanted and at a great price. Paul was very diligent in working out all the details and getting me in my new car ASAP. He was an absolute pleasure to work with! I will definitely be coming back here for my next car!
Buying a car is always stressful ... but Branden Wright went above and beyond to make a return customer happy and take delivery of a new Ford Edge ST in a matter of 8 hours. After calling the dealership to inquire about a particular vehicle Branden was on top of matters to help grease the skids and make the deal happen. I was unable to travel the 80 miles to take the test drive and get paperwork done ... so instead, he gassed the vehicle up and drove to my house (90 minutes later) and picked me up. It was the longest (and best) test drive in history, I'm guessing. In the return hour and a half ride back to the dealership, I learned everything (from him) about the vehicle and really got a feel for the power and capabilities of the Edge ST. Within 70 minutes of returning, all my paperwork was done (thanks Doug for your thoroughness) and I was on my way home, happy as can be in the new car. Even though Branden has only been in the business for a few months, he understands that customer service is #1 and his actions today has created a referral source for life. I hope he continues to excel and learn the craft, as I'm sure he will be a "Winner @ Winner Ford" for sure.
Dealership is welcoming as soon as you enter. The staff goes above and beyond. Highly recommend. Worked with us to get the best deal. Great!
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