I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.
In the past I have leased 3 Ford vehicles from another dealership. This showroom at Kelly Ford is state of the art, very impressive. I loved the vintage vehicles on display. I went in with a friend who was in the process of purchasing a vehicle, I had no intentions of purchasing one myself, but I did the next day and couldn't be happier with the service and the whole experience I had at this dealership. Bruno Caetano was my sales person who did a great job, and made the experience stress free. I will definitely recommend Kelly Ford to friends and family who are in the market for a new vehicle.
I just purchased my second Ford product from Kelly Ford and was impressed, not only by their spacious and bright new showroom, but also the attention and care I received in finding just the right vehicle for me. The entire process, including vehicle selection and test drives (thank you Bruno), as well as the actual purchase and paperwork (thank you Ray) was focused, efficient, and smooth. I thought Kelly Ford was great five years ago, but now they are even more impressive! Before leaving with my new vehicle, Adam Hoyt came to personally thank me for my business, to be sure I was totally satisfied, and to let me know that Kelly Ford is there for me always to ensure that I remain a very satisfied customer.
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