Used Ford EcoSport for Sale in Kailua, HI

I was born and raised in Territorial Kailua, before Hawaii became a state so I try and keep all my business and money in Kailua whenever I can. When my wife and I decided to go shopping for her 'retirement car' a Plug-in Electric Hybrid, we narrowed the choices down to four different makes and models all on the Windward side. I had done some research online and made contact with Wayne Fukumoto via email to setup a visit and test drive, email is a great tool! We visited Windward Ford first because of the four dealerships I sent feelers out to, Wayne responded almost immediately . . . good job! After visiting with Wayne, and getting an idea of what kind of offers he had for our trade in and financing, my wife and I went to visit the other three dealerships (yes, all in one morning). My wife had her heart set on one of your competitors cars and the demo drive was great (happy to provide the information about our other choice if your review allows). We went back to see the FORD one last time to make our final decision and true to his word, Wayne "earned our business." Wayne gave us the best price for our trade in, Don Minnis gave us a great deal on financing, so good in fact that our credit union couldn't touch it! Don provided us with extended warranty options and finalized our paperwork and we drove home in our new Ford Fusion, Energi Titanium that evening! Can't say enough for Wayne and his down to earth approach to car sales. Being a "senior citizen" I've bought a few cars in my lifetime and I have to say that working with Wayne was the most painless experience I've ever had. He even gave us a price for the Ford we were looking at to take shopping with which in the past (we bought our last car in 2013) would never happen, talk about no pressure sales! Because we had to be at a dinner gathering, we had to leave before we were able to get the orientation and setup of the new car but Wayne made it a point to meet with us the next morning (Sunday) at opening and do the orientation and setup my wife with all the tech things like Bluetooth connection for the cellphone, seat adjustment and memory, etc. When my wife and I left the dealership we felt confident that if we needed any assistance, Wayne and the Ford team will be there for us. I'm hoping that when I'm ready to look for my retirement car, I can find something at Windward Ford! PS I can't remember the persons name or his title (he was very friendly and personable) but I had to play a tennis match in Kailua and didn't have time to run out and grab lunch (we were doing the paper work for the car sales) so this very nice gentleman was cooking hot dogs and hamburgers for the workers, cooked some up for me and my wife . . . BONUS! Great Job, Great Aloha Spirit!

This is the 2nd time I've brought my Mustang in to Windward Ford's service center. The 1st time was when I moved to Oahu in January, where I just wanted them to give the car a "going over" inspection. This time, my car was overheating, the low tire pressure light was on, and I also wanted a multi-point inspection and to replace my passenger side airbag. Booth times, the guys were professional and courteous. They made me felt welcome the whole time, and did excellent work. I really appreciate knowing that I can go there any time for my car's needs and be in good hands. While I don't like paying full price for work purely out of societal noise, the quality and value I get makes it well worth every cent.

I had been in need of a newer vehicle for quite some time and went to Windward Honda to see one of the dealers that had been highly recommended to me by several of my friends, Mr. Bob Laudick. I am so glad that I did! The first thing that impressed me about Bob is that he LISTENED. He heard what I wanted and what my budget was and paired me with several options. Then came his KNOWLEDGE. Bob took the time to educate me about the specific differences from one model to another to help ME make my MY decision! The whole process was done on a highly professional level. I ended up purchased a 2015 Honda CRV with only (approx.) 20,000 miles and the price was spot on. It is for these reasons that I give Windward Honda and Bob Laudick (808) 223-6124 my highest rating! Sincerely, Mark Seery Kailua, HI 96734

Taking my car in for service is always an easy experience. I usually wait for my car and I always feel like I'm a priority. Valeri always takes care of me and is a pleasure to work with. And Mark always takes the time to stop and chat and make sure everyone is taken care of. Awesome job

We have only had it for one day but we are happy with it so far! It met all of my husband’s needs for a new less expensive vehicle.

I brought my vehicle in for an oil change and was told it would take an hour and a half to two hours but they were done in just over an hour. Excellent service!

Car meets alll my needs. Good navigation. The visility is pretty good. Screen is big and technology is excellent. Back up camera is good also.

I recently purchased the White F-150 Lariat with 6in lift that was on the display ramp at the entrance gate. Absolutely love the truck! We noticed the tow hooks/loops at the front already has rust and has caused the chrome to bubble and peel. We are a little disappointed with that; especially for a new $80k truck. But we've already emailed Ben separately regarding Ford needing to replace these. Aside from that, our family and business have been buying vehicles from Dr. Ben since the late 60's when his hairdo was fluffier. I believe we are easily in the 40's as far as amount of cars or trucks bought for family or our relatives. This doesn't include the many additional trucks purchased for industrial use for the sugar company (under my later father) or for our family construction business (by me & my wife). Dearly called Tito Ben (Uncle Ben), we never feel the need to discuss price or negotiate ever. Most of the time we talk about the car then eachother's family, then about 45 seconds on the price offer and that's it. Its done. Mark Benson also came out to greet and congratulate us for once again purchasing a truck; also mentioning he'd like to put my wife in a future commercial with the truck that was sold. If he's serious (I think he was), we are willing to help. Just let us know when. Ben is a doctor of sales because he doesn't sell the product; rather he sells trustworthiness in himself. That's why we are loyal. I knew more about the truck features than Ben did which was so funny and, thanks to him, we know a new saying..."RTFM". We buy people, not products. For my family, Ben was "bought" many years ago, before I was born. His unwavering efficiency, honesty and trustworthiness is why he will always be Tito Ben in our family. Thank you Ben and Mark for another enjoyable experience. Now get my wife on that commercial and replace our tow loops please. Aloha, The Pascuals'

Great except the side door opening on the trunk in lieu of the overhead. That was a flop for Ford in the 70?s, why bring it back?

We came in anticipating a lengthy repair time not a normal service because of a thumping sound under the carriage of our Explore. We had Chad as our service rep and he was very professional from beginning to end. Just as an after thought I saw a sign that said "detail special" and I asked if I could have that included, not thinking that to add wait time in getting our vehicle back. I have to admit that this was the longest we've waited for our car at HFord, but after hearing from Chad what had to be done, we understood completely. Thank you Honolulu Ford and especially Chad for making our experience tolerable. After purchasing from Honolulu Ford (over the years) an 8 passenger van, 2 F150 pick-up trucks and now an Explorer, we are HFord customers for life.

Most rear legroom and great interior styling. Drives very well. Very nice drive.Great 4 wheel drive. Good value. Room for three adults in rear seat.

In July 2016 I purchased my Ford EDGE from Celes Alcantara. My original contact was done using the online services and although there was confusion at the start when I arrived, Celes was called and took care of me from the beginning to end. I was very impressed with how he handled not only the sale of the car but all the paperwork and detail. Anyways, only recently the maintenance light finally illuminated. I called and receive the most aloha "spirited" receptionists. After a few schedule checks she managed to fit me schedule my car for servicing just after the 4th of July holiday. Chad Getz, from the moment I parked my car was very personable and professional. He gave me his utmost attention and eye contact (this is very rare nowadays) and provided me a full detail of my request. What I found to be very unique and exceeded my expectation was he called me for the status and any changes before any services was made. He provided a full detail of what was to be expected and even followed through to ensure I did not have any questions. Lastly, "Aunty" Edith Kahele. What an exceptional nice lady who was very friendly and full of the aloha spirit too!! This shows how well Honolulu Ford takes care of their customers and providing the most friendly and professional services. She was very patient to wait for me to leave my office and was still happy to see me and take back to get my car. Wow!! Good Job and thanks for making me part of your Ohana!

I took my Escape for service maintenance at Honolulu Ford last 7/23/18. The service manager, Kyle Piercy, was superb. excellent, hospitable and explained to me the scope of the completed work. While I was waiting, I met and had a brief chat with Ben Caballo, the magnificent sales man of Honolulu Ford who sold me a Van, Car, and utility truck; and in 2016, Escape.

My recent visit at Honolulu Ford for the service of my 2016 Escape was wonderful. Kyle, the service manager, is always pleasant and courteous and customer-friendly to work with. As in the past service, Kyle always explains the scope of the service very clear and concise - no waste of words. Kyle told me to come back when the car is ready; so, he facilitated that I can take the courtesy shuttle to take me home. And while I was in the shuttle, I observed the hospitable atmosphere while enjoying the ride to Salt Lake Blvd because of Honolulu Ford's admirable asset - Edith Kahele. She is awesome, very courteous like Kyle, very friendly like Kyle too. I experienced a good rapport with Edith and, of course, magnified the customer-oriented qualities of Honolulu Ford. Edith picked me up at Salt Lake Blvd just the time that she told me, and when I signed the release papers at the Honolulu Ford service counter I was helped by Lauranne who also creamed my day with her friendly voice and smile. Honolulu Ford is number one!

I recently had my A/C system serviced on my 2012 Ford F-150 Supercab at Honolulu Ford and the experience was awesome to say the least starting with a warm welcoming from staff(Sam B.) and Service Adviser(Theresa P.) who patiently listened to my concern's and question's.I really appreciated the shuttle service(thank's Stan) and loaner that was set up for me also.From the time of the initial diagnose, replacing of the A/C evaporator core and a multi-point inspection(without request) my vehicle was ready for pick-up(from Chad G.) on the following afternoon! I already recommended the Hon-Ford way to family and friends.Mahalo to the staff, adviser's and techs. of Honolulu Ford... Scott C.

I'd been shopping around for a new truck to replace the one I'm giving to my son. It's been nearly 10 years since I bought a new vehicle. Like most people on the island, I was looking at Toyota & Nissan, but this time around I wanted to get a V6. Man....prices have really shot up since my last purchase. The Tacoma's and Frontier's I was looking at came in around mid to high 20's with an extended cab, so I decided to see what Ford had to offer, more so since it had an aluminum body that won't rust here in Hawaii, and was prepared to get the base model F150 regular. Figured I'd be getting the same amount of truck in the low 20's and just have to buy a tonneau cover to store some gear instead of using the extended cab. As luck would have it, I got Honolulu Ford at just the right time when they happened to be running a promotional sale on the F150 SuperCab STX that came out just slightly more than the base regular cab, and still cheaper than the Tacoma and Frontier I was considering. Ryan Medeiros from the online department contacted me to let me know there were only 4 vehicles at the promotional price, so I headed down shortly after I got off the phone with him to check things out. I met Ryan when I got to the dealership and was handed over to Sarah Kim. She showed my daughter and I a similar STX since the one we were most interested in wasn't immediately available. We were both so impressed with the truck and couldn't believe how much truck we would be getting for the price, so I jumped on it while I had the chance. Throughout the process, Ryan, Sarah, and the finance manager were a pleasure to work with. No high pressure in your face sales tactics like I've unfortunately encountered in the past. I was in a rush and asked to take delivery at a later date which was no problem. Sarah even switched days off with another worker to come and get my daughter and I all the way out in Waipahu. I know I got a great/lucky deal on the truck, but if the great service continues I know where I'll be coming back to to get my daughter a car in a couple of years. Mahalo, you guys were awesome, Brian

Salesman was great with so much knowledge about the cars and place got the best deal. Happy Happy:)

I have owned this vehicle for 2 months, and am very happy with it! I was a little nervous about downsizing slightly from a Ford Escape to a Ford EcoSport, but it has proven to be plenty roomy for my needs. I am really impressed with all of the nice features like heated seats, moonroof, and the Sync3 system - all without a big price!

I'm a longtime customer since 1996 bought nine vehicles thru the years. Bought my tenth 2016 F-150 last week and am beyond satisfied with the customer service from the employees at this location. The care and concern expressed by sales consultant Zach Leander and Dominic Taylor and team was beyond expectation and truly made the purchasing process easy and enjoyable. Zacch was informative and very helpful. I didn't feel pressured to buy my car at all, which is a nice change from the typical pushy salesmen. The management Pat Ah You (honorable mention) and Joseph Manguba team manager were great as they didn't put me through a huge battle to get to the price I wanted. To be honest, it was probably the fastest deal I ever made on a car compared to other dealerships. They gave me good deal on my trade and made me an overall satisfied customer. Pat is very professional and truly cares. Anthony Guevara and Mark Merrithew in financing were splendid too. Anthony was very thorough and clear in explaining the paperwork. Mark listened and took action to my requests. Thank you again to Pat for taking care of your returning customers. I'm very pleased with our new beautiful F-150 Platinum 4x4 and how the overall process was stress free and pleasant. I thank everyone involved in this deal and I will be back again in the future to buy eleventh vehicle form your dealership. We don?t usually give out 5 stars on a review unless we are treated exceptionally well or the service that we receive is outstanding!

Got a really good deal thru the Cutter Ford / Mitsubishi staff in Aiea. Sean Rodrigues introduced me to Richard Pascua. Together, they made sure I was 100% satisfied with the awesome price & quality 2017 Ford Focus. Paperwork took less than an hour. BTW, this was my 5th car over the past 10 years I've bought from them. The remodeling is looks excellent with the same friendly staff ;)

Noell is the best Service Coordinator I have ever had with any car - and she will be the reason I return to Cutter Ford, eventually, for my THIRD Cutter Ford. I never have any doubt she is going to tell me the truth - good or bad ... and that your techs are the best anywhere. However, I plan to keep my beautiful Edge Sport a few years longer. Great car. I will be looking for a GOOD deal on tires in a few thousand miles (265/40/22) and there is a lot of competition out there (PX/Firestone/Toyo etc.). Make me a good deal! Jim Amos

Great customer service thank you so much to our sales guy Kevin Newcomb 👍👍🤙 he's the BEST!!! Definitely will recommend family and friends🙂 Our fords??

My 2013 Ford F150 XLT underwent major work at Cutter Ford Service for 29 days after a castrophic system shutoff and failure of engine to crank up. A complete replacement of engine and turbo system were installed and the work was completed on 30 March 2016. Ms Noell Bylardt served as my service advisor during the this period. She did an excellent job in assisting and advising me throughout the long process. She was helpful and responsive to my inquiries which management level failed to meet.

I had a 100% customer satisfaction experience. Theresa was a very professional, respectful, experienced and courteous person. The checking in process of my vehicle was extremely quick. Throughout the wait she would keep me updated and posted on my vehicles status. Periodically she would check up on not just me, but all her customers waiting if there is anything additional she can provide to make our wait as comfortable as possible. Thank you for once again for another wonderful visit. Very Respectfully, Isaac

I have owned vehicles and have been driving for 40 years now. As such, I have had numerous experiences with various dealerships and their service departments over the years. This was my first experience with the Honolulu Ford service department, since I had just recently purchased a new 2016 F-250. I have to say this was no doubt the best experience I have ever had at a dealer service department. The service manager, Daniel, was extremely helpful and courteous. Not only did he give me his cell number to call or text him, but he kept me apprised on a regular basis on the progress of my truck. I never once felt like I didn't know what was going on, or what the time frame would be for the repairs. He and all the other employees were very polite and helpful, and I will certainly be a repeat customer. Overall my highest recommendation.