Used 2015 Ford Edge for Sale in Knoxville, TN

I had a great experience at Knoxville carmax location. I went in with vehicle I wanted transferred and it was available within 5 days, even though it was quite a distance from Knoxville (Boston). Will Purvis, my sales consultant, was great to work with! I don't plan to ever buy a vehicle anywhere else again!! Thanks Will and Knoxville carmax staff!

Comfort and convenience are in abundance. I can't say anything negative and the experience of buying or owning this car. I've been more than satisfied from the beginning.

I am following this up with a letter to Jimmy Brafford. Both my wife and I have a combined experience of 70 years, working in customer service for two large organizations. I have watched Russ and how he interacts with his service team. He is right on track for directing, training and coaching a good service effort. As for my own experience, the best way I can explain it is that I trust Russ. Mechanical problems are difficult at best. Russ has demonstrated his ability to be approachable and responsive to my service needs.

I will be purchasing me a Ford Edge Spirt 2019 this summer. My color will be black cherry with moonroof and leather seats by 3.7L with the turbo engine

Love all of the features and comfortable ride of this vehicle. A tremendous value and in very good condition. No complaints about this vehicle except it does not get the EPA rated mileage. But then few cars really do.

The most amazing experience ever! Donna and her crew took exceptional care of us and we couldn't be happier! Awesome Awesome Experience!! Come to the Alcoa location it is top of the line!! Don't waste your time at the Kingston Pike location - You will be disappointed - Come to Alcoa they are the real deal!!!!

Has all the bells and whistles I need👍I love the ride, it’s fun to drive, Ford is my first choice , 😊😊😊😊😊😊😊love it👍Will buy another ford in the future

I have been going to West Chevrolet for going on 2 years to service my 2013 Silverado. I have been very happy with customer service and the vehicle services performed on my truck. The employees are always very friendly. The work is always done in a timely manner. The customer waiting lounge is also very comfortable, clean and nice. Total satisfaction. I will likely purchase my next vehicle here.

Very nice care and the saleman at the dealership was very good. The car rides and drives like a new just off the line. I would buy it again

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

This car is very comfortable, I am very happy with my choice, it meets my needs for family use. The same has 1 USB port, 1 lighter in the front, 1 in the back and another in the trunk and the internal space is very good.

Had some recall work done on my F-150 and I must say that I was very pleased in the whole process. No run around. Had an appointment at 2 PM but dropped it off early about 9 AM with no hassles. I was called about noon that it was done with a text to keep me informed of its status. Love the service and will definitely be bringing it back to LCF!!!

I absolutely love my new car and all the extras it has!! Super comfy and roomy for my family!! Love it drives and rides wonderfully!!

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

Very quiet, comfortable vehicle for our travels on the road. Fold down back seat provides for plenty of cargo. Leg room and power seats are appreciated.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Much better than anticipated. Purchased low mileage used. Loaded titanium. Gas mileage not great. All wheel drive with 20 inch tires. Very quiet on the road.

I want to take this opportunity to recognize both Thomas Hickey and Chuck Renfro for their outstanding support and professionalism during my resent visit and purchase from Ted Russell Ford. When one buys a car that cost more then his first home (40 years ago) it takes patience on the part of the sales staff to ease concerns and resolve the apprehensions/unknowns that go along with a high valued purchase. Both Thomas and Chuck were extremely knowledge about the Ford Edge and went out of their way to provide assistance/training on every option available on the car. Thomas's help on reprogramming the dash board information was also greatly appreciated. Darryl (finance department) was very helpful in assisting me in securing the best financing option available to me. It is important to note that first impressions mean a lot sometimes and the buildings, vehicles and grounds were well maintained and considering the fact that a major road expansion project was ongoing on Parkside Rd .... that deserves special recognition. I strongly recommend that if anyone is looking to purchase a new/used Ford or other quality used car, they do their research and then take time to visit Ted Russell on Parkside for I am sure they will not be disappointed. I am sure (based on the service I received) that when service is needed, the Maintenance team will also be as helpful in finding/resolving any potential problems. I had them install a 2" trailer hitch and the work completed was as good as if it came right off the assembly line. Please convey my thanks to the staff for a job WELL DONE!

Handles great, great acceleration, gas mileage, very comfortable, smooth riding. Very luxurious for a very good price. It makes driving a pleasure for a change.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

Drove a Ford vehicle everyday for the better part of 30 years. LTD, Crown Vic’s and Explorers That took abuse from fleet use and never quit. Transmissions typical Ford but they lasted 100000 miles or better. This Edge by far comfortable, adequate power and smartly styled. Excellent value for the money.

I have purchased various vehicles from Ted Russell. I like to work with Douglas Peak. Douglas is the very definition of professionalism. This purchase had its challenges ( not at all a reflection of this facility ). With Douglas as my salesman I really wasn't too worried. With his help and the help of the sales managers Mark and Dag, this experience was as great as all of the previous experiences. I left happy , in my new vehicle. I will continue to purchase my vehicles from this dealership and I recommend anyone else to give them the opportunity. P.S. I would also like to mention that the service department is also unmatched. Thank you, All.

2017 Ford edge titanium , had to replace tires before 30000 miles. Took on trip and whole radio, GPS, touch screen quit working. Button s below would not work either. Driving thru snow storm and can't get defrost to turn on. Very scary. Called Ford for assistance and got someone over seas. Told us to contact our dealership, was told not a safety issue for recall. Really!!!!! Was told to take to a dealership in AZ. And leave so they could look at it, no rental or loaner car. I'm like thousands of miles from home.

Vroom is great because going into car dealerships is a complete friggin nightmare where you have to battle your xxx off to not get scammed.(and I still lose) Vroom had a huge selection of newer used vehicles to choose from; you don't haggle over price, just do your homework on the price to see if it looks in line. (KBB)They also lined up financing with a very good interest rate, everything was transparent, not a bunch of hidden xxxxxxxx with trade ins, extended warranties to buy, maintenance plan tricks...etc. Delivery did take a little longer than they estimated, but no biggie, they delivered our 2016 Dodge Grand Caravan and other than it being dusty from the trip, it looked GREAT. Feels brand new and it has 40,000 miles, looks just like it did in the pictures. They also set up the registration and I got tags/license plate in the mail. I think they're super and I'll be buying another car in the next few months from them again. I HOPE this is the future of car buying and companies like this are profitable and stay in business.

We put a lot of mileage on our cars and after going the hybrid route decided it was time to get rid of the noisy drive and all the bumps. Love the Edge as it performs beautifully in both categories. Have not owned it long enough to know reliability. But we'll enjoy the ride till we find out!

So after reading the 300 negative reviews, I can honestly say I was VERY nervous about the transaction. Pages and pages of bad reviews, my experience was different and challenging but all in all I am very happy. The primary issue with Vroom is they have all their sales calls going thru a call center where no one knows anything about cars. The call center was Rock Auto disguised as a Vroom. After 3 minutes with these people I knew what the deal was. What I did was run a vin check on the Porsche 911 cabriolet I was interested in to see where the car was located. Once I found out, I called the dealer direct from an old ad on eBay. They put me in touch with a TRUE sales guy and we went over the car in detail. No call center BS. I was approved for the car quickly and the finance team sent the paperwork out timely. To my surprise the car was shipped from Texas to NJ in less than 5 days after all docs were signed. The car was delivered and like other have stated, was not clean and the car did have a damaged rim. I went to my local Porsche dealer and they validated the issue. Here's where the 5 stars comes into play. I called customer service and Christy Leal in the Vroom customer service department approved a new Porsche rim, almost $2000.00 that day to be replaced on the vehicle. They dealt directly with the dealer and simply kept me in the loop. The issue with Vroom is that they are relying on a call center who merely reads from a script. This is not good. If you do a little homework on the car you see listed on their site like I did, you can avoid the call center, Rock Auto. This will alleviate 99% of the stress and you will get a nice car at a great price. I can proudly say I am one of the few happy people that has purchased a car from Vroom. I would definitely buy another car from them. Christy Leal is an excellent employee and she deserves the 5 start I have given.

This SUV is very elegant, spacious, stable, smooth, safe, it meets all my needs. It has the latest technology. Very comfortable for long distances and user friendly.

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

Just bought this car today. Put 80 miles just driving it back home. Performance is good, but has the larger engine in it. It does have mirrors that tell you if something is in your blindspot so that will take some getting used to as I turned around to look and couldn't see. Love the lift gate and panoramic roof. All in all, so far, so good.

After searching high and low for a great truck for a reasonable price, I found a 2008 GMC Sierra Denali at this place called Know Drives. It had 146k miles, but was in really great shape. The dealers at Knox Drives were very laid back and totally made the buying experience wonderful. It was well worth the 3.5hour drive from Atlanta and I strongly suggest that anyone searching for the best vehicle for the best cost from the coolest sales people, please take a trip to Knox Drive in Knoxville, TN before your final purchase choice. Ask for Justin, he's very accessible and easy to work with. The financing process was equally high ranking (SouthEast Credit Union) ! I hope this review helps ! I'm not the type to leave feedback, but this experience is worth sharing.

The look of the Ford Edge is awesome! The options are great but there are a lot of things that annoy me after owning it for a while. Some people may not care about these things as they are trivial. I have the Edge Limited AWD with the Sony radio. Dislikes: I hate that the fan speed is directly in front of the shifter, it makes it very difficult to reach. I understand you can set the speed through the touch screen or even the programmable dash, but even though it's in a bad spot by the shifter, still seems the easiest. I don't like where the door handles are at on the inside of the front doors. It makes it feel difficult to pull the doors close, and then when opening the doors, it's hard to control them (especially in the wind). I don't like that there is no storage space in front of the shifter and that it is below the shifter. I always walk off without things when I put them down there. It bugs me that the back window is so hard to clean. It gets dirty very easily and you can't get a squeegee all the way to the top of the window because the wing hangs down over it. The only way to clean your back window is going through the car wash or with a towel and glass cleaner. I don't like that you can barely fit your arm between the back seat and the roof. If you want to put anything at all in the back, you have to open the back hatch. I also don't like the middle seat having a headrest, it makes it more difficult to see out the rearview mirror. I absolutely HATE that if you keep the car running, it honks twice really loud when you close any door. I got out to go to the house to get my dog, honked twice when I closed the drivers door, then put my dog in the back seat, shut the door and honked again. It also honks when you shut the rear hatch if the fob is not in the vehicle. It's really really annoying! Pros: Very classy and luxury looking. Has plenty of power. Love the programmable dash. Love the vista roof and even though I've never sat in the back seat, I like that they recline. I really like the automatic rear hatch and the fob sensing door handles and keyless pushbutton start. I never have to take the fob out of my pocket. Overall when I look at my Edge, I really like the way it looks and it's comfortable for me. If you can get over the small things above, it's a great vehicle. Those don't affect the way it runs and drives, just annoyances, but I wouldn't buy this vehicle again.

Awesome place to do business. Great staff!! Took my car to them and they fixed my car quickly with no issues after repairs!! Recommend them 100%

First off I think Ford hit the nail squarely on the head when they redesigned the second generation Edge. Styling is cutting edge and the interior is as well appointed as many SUV's costing several thousand more. It rides well and the comfort level goes well beyond other vehicles in its class. Performance, also exceeds my expectations for a vehicle this size.

Came in 7-20-2016 to see if I wanted to do business with Ted Russell as I had a bad time in the past. Tim was a wonderful help and answered all my questions. He did a wonderful job helping us. I would do business again and highly recommend others to work with Tim.

My husband and I have owned this for a little bit now and so far it is the best SUV I have ever owned! I highly recommend anyone looking for a midsize SUV to check them out!

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

This was our first lease experience. We were concerned about the overall quality of the Edge, but since we were leasing, we decided to give it a try. Once we settled on the specific vehicle we wanted, we told the dealership (Columbia Ford) we were going to shop around at all the other Ford dealerships in eastern Conn for the best deal. No other dealers could compete, except for the Ford dealership in Plainfield, Ct, except they did not have the car. We are very pleased with the lease to date. The Ford Edge has proven to be well made and reliable. Only two issues, a defective battery and an overhead hand grip that became dislodged; both items promptly corrected by Columbia Ford at no cost. The Ford edge meets our needs: all wheel drive, large roomy, stylish design, plenty of power, good heating and cooling. Plus a dealership that is a most attentive and caring about our needs.

I cannot say enough about the excellent sales staff that helped me through what I thought was going to be a horrendous ordeal when I traded my " failing" car. Both Justin Livingston and Taylor Sparkman made what could have been an aweful day one of the best days of my life and I drove away in a brand new car. I have to mention the kindness and efficiency of Kevin Fox who also made my day a little less stressful. Thank you isn't enough to these people!!

This car has no blind spots and the automatic lift gate is the best! It has a very smooth ride and accelerates very quickly and efficiently.