Used Ford for Sale in Knoxville, TN

Had some recall work done on my F-150 and I must say that I was very pleased in the whole process. No run around. Had an appointment at 2 PM but dropped it off early about 9 AM with no hassles. I was called about noon that it was done with a text to keep me informed of its status. Love the service and will definitely be bringing it back to LCF!!!

Gas milage is unbelieveable. Can plug it in anywhere. Can run back and forth to work only on 30 cents of electric a day. When using gas average 45 mpg.

Work with Todd Mingey in service dept to get my daughter's (who is in college over half the country away) car diagnosed and fixed. His team was great in keeping me informed and taking care of the problem at lowest cost. Very honest and smooth to work with from over 2000 miles away!

We like how this SUV handeles . It provides plenty of room for luggage and room for people. The ride is very comfortable on long trips. The seats also make it easy for long rides.

One of the quickest car transactions I've ever experienced. Saw the car online late last night and clicked the "check availability" button. By 8:20 this morning, I had a response from Brian .. we chatted on the phone, he texted pics. As I live over 2 hrs away, they held the car with a refundable deposit. I got there around 4pm. The car was priced well below anything within 150 miles so no haggling fixed price. They cleaned it up a bit and filled the tank. I showed with a cashier's check, the car checked out, we signed a few papers and were home by dinner. Nice folks, straightforward business. My wife now wants that car so, Brian, if you can find me another deal like this .....

I love this car. I have the Titanium hatchback and it is super sporty and fun to drive. The interior is comfortable and everything is perfectly located for the driver's convenience. The push-button start and keyless entry mean no more fumbling for keys -- just leave them in a pocket or purse and go. Sony stereo sounds excellent with a subwoofer in the trunk. You can't go wrong with this model.

Wonderful experience having my 2016 GMC Sierra Denali serviced. Highly recommend Reeder's service department.

I just bought my first Fusion. I've only been owned Fords, they have always been extremely reliable cars. I hope my Fusions stands up to the test of time. So far, everything has been great.

I have purchased various vehicles from Ted Russell. I like to work with Douglas Peak. Douglas is the very definition of professionalism. This purchase had its challenges ( not at all a reflection of this facility ). With Douglas as my salesman I really wasn't too worried. With his help and the help of the sales managers Mark and Dag, this experience was as great as all of the previous experiences. I left happy , in my new vehicle. I will continue to purchase my vehicles from this dealership and I recommend anyone else to give them the opportunity. P.S. I would also like to mention that the service department is also unmatched. Thank you, All.

Great Vehicle! It’s very comfortable! Low on gas... yet still stylish! I love my new ford cushion! I would absolutely recommend this vehicle to my family and friends

I have been going to West Chevrolet for going on 2 years to service my 2013 Silverado. I have been very happy with customer service and the vehicle services performed on my truck. The employees are always very friendly. The work is always done in a timely manner. The customer waiting lounge is also very comfortable, clean and nice. Total satisfaction. I will likely purchase my next vehicle here.

Bought the truck for $2600, was old work truck. Fixed up front end and small stuff. Motor was the the best thing ever great for hauling, towing, and going out in the woods. Had it for 14 months and rolled it on wet, oilly hill.

The repairs to my car were done in a very timely manner!!! They did an exceptional job!!! I was blown away on how efficient, friendly, and knowledgable they were!!! Josh and Rebecca were amazing. I had several difficulties with the other parties insurance company. Josh was always respectful and treated me like I was his best friend. I called to keep him informed and when I told him my name he knew which car was mine and the details of everything involved! When I picked my car up he knew I was going to be cutting it close due to other appointments I had for my daughter. He still knew me on sight and called me by name. (He hadn't seen me in almost 2 months) but he knew my name and my car. He was amazing with my 5 year old as well. He made her feel like her car was being fixed and she was helping. I would recommend that anyone who wants the process of getting your car fixed after an accident to bring it to Grayson Subaru. They will help you every step of the way. They went above and beyond my expectations. You will not be disappointed!!! If you read this Josh from the bottom of my heart thank you for being so understanding and patient with me. Even when I yelled at you for something beyond your control. You took it like a champ!!!

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

THIS CAR MEET ALL OF MY NEEDS VERY SAFE FOR ME TO GET BACK AND FORTH TO WORK AND FOR MY SON TO GET BACK AND FORTH TO SCHOOL

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

I purchased this car because a friend recommended it, the good gas mileage, and the price. On my first long distance trip, my first tank i got 47 mpg. My second tank I'm averaging 50.

I've enjoyed working with Clayton and the other professionals. They have been extremely responsive and courteous in my requests for information in my online search.

extremely fun to drive, true muscle car, great handling, very stable, just roll down the windows and listen to manly exhaust sound while driving. reasonable price, cheap maintenance. great look, fair material quality. very reliable.

After doing some research online my husband and I were very interested in the Toyota RAV4. I went by Toyota of Knoxville on my lunch break and ended up test driving the RAV4 Hybrid, after getting lots of great information from John Rourk about each different model. John spent a lot of time with me explaining all the different features and answering my questions. After talking more at home we decided on the SE edition but wanted the full tech package (including birds eye camera). This was not immediately available in stock, but John spent time finding the exact car we were looking for - which ended up being located in the showroom of a sister dealership. He called us the next day and personally picked up the car for us. We were so excited to find exactly what we were looking for! We signed all the papers the next day and drove her home. All in all it had taken less than 1 week to find our dream car. We are extremely happy with our decision and I couldn't recommend Toyota of Knoxville highly enough!

This is a 2010 great running Ford pick up truck, priced well below book value. It has a Lund box cover, a receiver hitch, newer tires and well-maintained.

The most amazing experience ever! Donna and her crew took exceptional care of us and we couldn't be happier! Awesome Awesome Experience!! Come to the Alcoa location it is top of the line!! Don't waste your time at the Kingston Pike location - You will be disappointed - Come to Alcoa they are the real deal!!!!

Excellent ride.. Very comfortable and safe car!! Extremly reliable.. Sleek and sexy but very very durable! I would buy this car over and over as I am loving It!!

Today the guys at Ole Ben Franklin Motors in Alcoa really saved me. My 2 yr old Lincoln MKZ was showing low battery in the key so I decided to change the batteries in both key fobs. They came apart easily but over 2 hrs later a total of 4 intelligent adults were unable to put them back together, so I am thinking I have to drive all the way into Knoxville to the delearship where I purchased the car. I had company coming and really didn’t have time but my car was useless until I did. So I jumped into my old Ford truck and took off. On the way I passed Ole Ben Franklin Motors so I thought why not try to see if they could do it. I walked in and explained my problem and the first guy asked if I bought the car from them. I said no and he said OK and went right to work on the fob. After a couple of minutes he decided there must be some trick to it and walked me over to Tom Weiss the general manager. Tom immediately smiled at me, took the fob and went to work on it. It took him about 4-5 minutes but he got it together and handed it back to me. I thought I may be pushing my luck a bit but took the other fob out of the bag and asked if he would do that one too. It was in 4 pieces so soon a delightful young named Mitchell walked up and between them both they got the second one back together. THANK YOU TOM AND MITCHELL for your graciousness. I was treated like their best customer ever even though they knew I had never purchased anything from them. They are the kind of people I love doing business with so I will give them a try the next time I need a car.

3 weeks ago, I bought a 2017 Ford F-150 XLT 3.5 TT 302A/Chrome package, has all the bells and whistles...absolutely beautiful truck. Being a certiefied pre-owned Ford, I was willing to pay the 36K...as I received a more then fair price for my Honda Pilot trade in. I gotta say, I really wanna like this truck. I'm 6'3", It's far and away the most comfortable vehicle I've ever driven. It's wicked powerful...0-60 mph in 6.1 seconds. With all that being said. I've had 2 issues already with the truck. With in 48 hours of taking it home, the starter xxxx the bed. Had to have it towed and starter replaced. Okay parts break, they can be replaced. They played for it. Just today, I returned it to the dealer and got a loaner. Heard a rattling noise when I started it. Upon further investigation via internet, it could be the cam phasers or tensioners. Either way, I don't need my timing chain loosening up and rattling every morning I start it. Like I said, I wanna like this truck but the jury is still out. I'm optimistic and hopeful the dealer will make it right. So much for Certified Ford F-150's passing a 172 checklist and being the "cream of the crop" Evidently starters weren't part of that "172" check list. We'll see what they say when thay call back Monday morning with a diagnosis?

Bridget took care of my daughter Kimberly who is 19 and a single mom. Her and Big Will treated her like she was their daughter and got her in a very dependable vehicle with very low payments. I met the both of them and the finance guy along with the dealership manager. Very nice people. None of them were in a rush to move on to the next sell. If you're looking for a vehicle definitely go see these guys in Alcoa right next to the Walmart.

I traded in a Suburban and this has all the benefits of that size vehicle but it drives like a luxury car. I absolutely love everything about it. Perfect combination of size and comfort. The best road car I have ever ridden in.

Didn't plan on buying, was just looking. But Donna Hodges made us feel so comfortable, with no pressure. She just wanted us happy in our decision. One of the best buying experiences we have had since moving here in 2000.

I’m a big guy, most cars just don’t fit me. 2017 Taurus SHO does. It does almost everything well; except the Sync 3 sound system. My business is driving so I put a 5k sound/ entertainment system in it . Now it’s perfect. Make sure you have an extended warranty and catch can. Fun. Fun.

I had a wonderful experience at Ole Ben Franklin Motors Alcoa. All the staff were friendly, attentive, and helpful. My credit was not so good, but Tom the GM helped me get a loan thru Wells Fargo with an excellent interest rate. Demario guided me in my search for the perfect car for me and my family w/3rd row seating. I recommend anyone looking for a reliable used vehicle to come to this location. I will not buy a car anywhere else! Loved the whole experience. Thank you!

Car meets all needs for small family. Would make a great graduation gift. My kids love it . Great on gas Comfortable beyond expectations. Everyone should have one !!!

Drove from Nashville for a better experience. Courteously greeted and made to feel valued. I had called about a car-it was ready and waiting. I was offered refreshments and an immediate test drive. Afterwards I was met and we talked about the car. I wanted to look at another and was given the keys for another test drive. I picked the vehicle-the negotiating was typical-but friendly, back and forth to "the decision makers?" We arrived at a price and that was that. I was going to arrange my own financing but Grayson BMW offered more competitive BMW financing rates. Done deal! I was going to pay a large downpayment-the finance manager suggested I could invest the downpayment amount (my own choice of options) and most likely earn more interest/return $ than I would save by paying down my low interest loan. Great suggestion. I'm glad I made the drive-then the Product Expert (BMW Genius) offered to go over the major features. He scheduled a follow-up a few weeks later to go over questions (second delivery.) Excellent service! Great buying experience.

This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!

This truck has everything you need. Heated and cooling seat, power mirrors, four wheel drive, navigation, The super crew has a ton of leg room in back.

I am following this up with a letter to Jimmy Brafford. Both my wife and I have a combined experience of 70 years, working in customer service for two large organizations. I have watched Russ and how he interacts with his service team. He is right on track for directing, training and coaching a good service effort. As for my own experience, the best way I can explain it is that I trust Russ. Mechanical problems are difficult at best. Russ has demonstrated his ability to be approachable and responsive to my service needs.

Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.

Awesome place to do business. Great staff!! Took my car to them and they fixed my car quickly with no issues after repairs!! Recommend them 100%

This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!