Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Excellent Purchase Experience. Working with Cecil was a breeze and stress free. No hanging price in the whole process, i first email the dealership and Cecil reach out back and helped me identify my needs. From there he was very upfront with a very competitive offer and transparent with all the fees. Justin the sales manager was also very attentive and explained line by line the number of my lease terms. Overall very happy from car selection, traded and purchase. I leased a brand new XC60 T5 R-Design in two days hassle free purchase . It was well worth drive 30 miles from Boston
Champion is right near my husband and I so we were excited to check them out first when buying a car for a friend. I put 4 stars overall, only because the car we tried wasn’t what we had hoped it would be, but because we had an appointment at another dealership to look at other cars, we were unable to look in depth at their inventory. We ended up purchasing a car at a different dealership, because we happened to find exactly what we were looking for online the night before so we had been between the car at Champion and the other one already. The guys in Brockton were super nice and were really positive even about the next car we were going to look at that was located at a different dealership. They were really awesome to talk with and were super personable. My husband and I will definitely look there again first when we need another vehicle.
Jim Laferriere helped us get into our ???new to us??? 2016 Explorer and made it so we could drive off with it the same day we bought it! Love the car and Jim was such an honest, helpful sales person. We would go to him again in a minute.
My initial experience in purchasing a used vehicle [truck] was excellent. It was not a high pressure sale......which was refreshing. Considering the overall experience, every aspect was professional and fair.
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
Amazing experience. I'd recommend anyone looking for a car to try CarMax first...
There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars.
Put it this way, it was great enough experience for me to come online and leave reviews all over!
This is the only place my loved ones and I trust when it comes to our vehicles, whether it's purchasing a newer vehicle, repairing our current ones or with service such as inspections and diagnostics.
For my own personal experience with Lucchetti's...
I've had my car regularly maitanced and repaired in their shop. The guys are really nice, helpful, honest and very good at what they do.
Their prices are reasonable and the best I've seen around.
Inside is very comfortable and clean.
The team they have are great!
I personally met with Chris and David, they really do make you feel like you're family and not just a "customer".
Not only did they always take the time to listen and take good care of me and my car but they also found me my dream car that I've been searching for, under my budget price and over my expectations.
I will never go anywhere else and I will and do recommend this place to everyone I know.
It was great working with David He took care of every last detail. Two days later he called to make sure everything was fine. It was the very best experience Thank you David .
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