Heller Ford has the best prices hands down on used vehicles. Sales staff was courteous and friendly. The finance person Jake was not pushy and very helpful. Best car buying experience my wife and I have ever had. Will be going back in a couple years to update her vehicle. Will not even look anywhere else. Thank you Heller Ford!
It's a great car
by Cynthia from Kathleen
January 10, 2019
This car met all my needs. Its smooth driving and its easy to get in and out. I love the heater seats. My love riding in the car with me and also my grandchildren's.
Heller Ford did a fantastic job of getting me my new Ford F-150. The sales staff was courteous and did not pressure me. The price was right and haggling was almost nonexistent. I will definitely buy from Heller again.
Spacious, quiet, easy handling, stylish
by alahoney from Alapaha, GA
January 5, 2019
Had an Escape previously and like the Edge better. It is roomier, the seats are more comfortable and it is easier handling. Enjoy it very much.
Shawn Kempe made our used truck purchase a great experience. Mike had the paperwork ready and was quick to finish the sale. We are very satisfied with our new to us truck.
Love our New Edge
by newFordfan from St. Louis, MO
January 11, 2019
Is a great sized SUV. Bigger than the compact suvs, but not a monster. Gets great gas mileage, handles well, easy to park and maneuver. Wonderful for a family with a dog, plenty of cargo room for luggage and out 70lb dog. Look forward to having this Edge for years.
I want to a minute to thank Shaun and Mike at Roanoke Ford! Shaun was sawesome to work with when we were looking for a used F-250. No pressure and very knowledgeable about the truck I eventually purchased. Shaun was so helpful and Mike in finance had everything ready to go when we arrived. I have purchased quite a few new and used vehicles and this was my Best experience ever. Thanks to all at Roanoke Ford in Illinois for making our expierence a Great One!! Love my Truck!!
Reliable and Comfortable
by RevR from Chattanooga TN
December 26, 2018
This car has met all our needs. Comfortable ride over long distance trip, plenty of room for cargo and/it additional passengers. Great for personal electronics front and back and plenty of safety features.
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
Sweet car to own
by James Edwards from Riverside, Mo
December 21, 2018
The Edge has a good ride and the way the interior is layed out everything is right at your finger tips. The cold weather package is a must.
Excellent place and great service. Everyone was nice and very friendly .Greg answered all questions and was very polite and fun to be around. Keith was great help.
New car 1300 miles so can't comment to reliability
by GAB from Taylors, SC
December 19, 2018
very roomy, looks good, drives good, wings on hood obstruct vision some, no big issue. Problem is ride is noisy and rough like tires are stiff. This also creates minor dash, door. window vibration noise even though minor, still annoying. My 2005 suv with good tires does not do this. I have researched and found the prelli tires I have are much cheaper than Michelin which would give a better ride comfort.
My family has always bought our cars from the Murphy family. They always work hard for you to get the deal done. I would highly recommend Paul Ekstram. He treated me like family. Even brought the car to my home for me to test drive! Excellent experience!
Happy about my 2018 Ford Edge!
by HAPPY from Cincinnati OH
December 26, 2018
Feeling excited about my 2018 Ford Edge! Fair price and all features and options that I was hoping for. Recommend this car for anyone looking for some luxury in a cross-over vehicle.
Very smooth purchase from start to finish. Found what I was looking for online called dealer side and sale person was able to answer all my questions regarding the vehicle I made my appointment for the following day and l drove out of there with my new van. This is my third purchase for here and I am sure it won???t be my last
Best car ever
by andynj from randolph, nj
December 24, 2018
Love it meets all my needs. Has everything my wife wanted in a gorgeous looking car. I would highly recommend it to everyone near and far
Couldn???t of been happier with the purchase of my 2013 Ford Fusion with Dan! I would highly recommend any & all of my friends and family to purchase their next vehicle with Dan at Mike Murphy of Morton, IL
Very Poor Dashboard Visibility
by Budley43 from Wildwood, FL
December 23, 2018
The dashboard is almost invisible during the day as it is very dark and can't be lighted. Dealer refused to do any thing about my concerns: The dealer was Key Scales Ford in Leesburg, FL
In the market for a used car and found one online @ Mike Murphy Ford. When I drove to Morton to look at the car, Dan had the car pulled up to the front with keys in it and ready for a test drive. I found the whole team at Mike Murphy to be customer focused and I never felt like I was being 'sold' - Dan was very responsive and able to answer all my questions, truthfully and honestly. We've all heard the line - 'what can I do to earn your business' - Dan and Mike Murphy won't have to ask me, I will be back for my next purchase. Thanks to the whole team.
We travel 50 miles for this dealership's quality service. We are always treated with respect and even though this is a larger town, the dealership has a hometown feel. Our salesman Nathan Noyes is outstanding. We were greated with a handshake and a friendly hello by the owner who had no idea we were there to pick up our brand new car. The service department has always been more than helpful with anything we have needed them to do
We purchase vehicles regularly for our wine tour business, and Jimmy at Mike Murphy Ford made our latest experience easy and pain-free. We were shopping the Friday after Thanksgiving and many lenders as well as our insurance company were closed. We are from Northern Michigan, so couldn't return on Monday, so Jimmy and the lending staff finished all the paperwork that could be finished, then delivered our Ford Transit van to us after the financing was finished the following week. We really appreciated that, and were also very happy with the lending rate they were able to finance us with. We would definitely recommend shopping for vehicles with Jimmy and Mike Murphy Ford.
This was my first time buying a car an getting financed an I'm a very picky person an can be a little difficult if I cant get what I want just to say I left with a new car yesterday Thanks again Derek Hoover it was fun ...
Great buy! Mike Andersen was so unlike the stereotypical car salesman. We stopped by to look and had 20 min, he introduced-asked wants/needs, and did some homework for us... we came back a couple days later when I had more time after emailing my top 3 vehicles, he had them curbside and ready for us to look- we drove and loved. He hung back to give us space. Very good at reading his customer. I finally decided (Mike was so patient, he was so concerned about me making the best choice for the perfect balance of loving it/budget/long-term/practicality). Ultimately, I love my 2017 Subaru Crosstrek and Mike Andersen was like hanging with a friend while we made our big purchase. Thanks Mike for making it easy while we got a great deal and got in and out quickly.
With the help of PJ my salesperson I picked out a Subaru Forester with Eye Sight, driver assist technology. I have great gas mileage, technology to help you drive safely, and a beautiful comfortable car. PJ and his team were welcoming, gracious, helpful, and very professional.
I purchased a 17 Ford Focus RS with the help of Shannon Talley what a great experience! She was very helpful communicated great especially since I had to do most of the deal over the phone. Everyone at the dealership was great no pressure, finance was a breeze wasn't stuck in there for hours going of warranties I didn't want we found what worked for me and we were on our way. If your looking to purchase a new vehicle you can't go wrong here A++ in my book!
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