This was my first visit to AutoNation Ford. Easy and painless. I set an appointment on-line for a 30,000 mile check up and service for my vehicle. Met my Service Adviser, Jerry Fisher. Mr. Fisher was helpful and attentive. Kept me updated throughout the visit. The appointment was for 1pm and I was out by 2:30pm. Everything that I asked to be done was done. A couple of things I requested, transmission fluid change and tire rotation was not. The items were checked, but deemed not necessary at this time. Fluid level and condition was fine and tire wear was not sufficient to warrant the tire rotation. Saved me a few dollars on the visit. That is always a good thing. Told Mr. Fisher I appreciated his help and expertise and that from this point on, whenever I come in for any service issues ... emergency or routine ... he is my point of contact.
From the moment I walked into Mac Haik until the job was complete and I walked out a very satisfied customer. Thank you Mac Haik for helping me get back on the road. The person who helped me was very knowledgeable and courteous. Merry Christmas 🎄🎁
This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!!
Excellent service center and our awesome service advisor Ron Romano. We bring our cars there for the past 15 years and we are very satisfied. Everyone is very friendly and helpful. We appreciate all of you. Russ and Yasaman Contractor
overall from first contact to inventory search to purchase discussions to completing financing the team held up a #1 car buying experience. shout out to Casey appreciate your followup and commitment to helping find that car and to Taylor for finding the finance package that fit my needs. recommend when looking for a vehicle give this team a chance.
15 vehicles later all from Five Star Ford Lewisvil
by MtpDjp from Lewisville,Texas
November 25, 2018
Our salesman over the years has and will be Michael Bratcher. He is personal and treats you like family. The atmosphere is like being at your family’s house. This is our dealership and we tell all our friends if they ever need a new or used vehicle to go to Five Star Ford Lewisville. It’s just an awesome place from sales to service everyone treats you like family. Thank you again Five Star Ford Lewisville.
The service center using Paul Schoder as the service writer has taken care of my vehicle fleet for the last 10 years and he and his staff stay on point and warm the 5 Star rating just like they name. Keep up the good work. Harold Dalton
All negotiations were done via internet, and they beat the best price I found from other dealerships in DFW. Everyone who helped me through the process of buying are professionals. Great sense of humor even past the dealership closing time.
Jerry and Darrick made my truck shopping a blast. They make you feel like your family. Very professional with thorough explanations of whatever I didn???t understand. I will be sending all my family and friends to them for all their vehicle needs. Thanks Guys for all you do!
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