Used 2019 Ford Edge for Sale in Desoto, TX

About the dealership & scheduling: This is by far the biggest showroom for used cars I had been to. It also attracts huge crowds, esp on weekends. But the front desk and agents are quite efficient. 5 stars for that. Inventory & Pricing: For several cars I was interested in, DriversSelect seems to have the lowest prices. For the particular car I was looking for, they were the only that had in the inventory. Certainly, 5 starts for competitive pricing. Buying experience: Most of the pre-work is done online, email, text etc. On the day of purchase, after test driving, there isn't any pressure except occasional email pings. I had to spend ~ 3 hrs from start to finish. Not too bad based on my previous experiences. They, however, try to sell hard the extended warranty. Their mortgaging options are also quite limited - its somewhat competitive, but you are out of luck if you want to finance the car with a credit union. 4 stars for that. Agent Experience; Dan Dasch was my agent. Super friendly to work with. The one-stop agent for everything is welcome (though he had to bring in a "specialist" to sell me the extended warranty after I refused it initially). 5 stars for that. Overall: This is one of the pleasant experiences I had with car buying. If you are in the market for cars, worth checking them out. 5 stars overall.

Meet our needs and fun to drive. Very well equipped with people features. Great looking SUV Crossover and good performance. Very comfortable. Easy to adapt to controls from previous Ford products.

The quality of service that I received at Clay Cooley Kia in Irving defied the negative stereotypes that some believe in working with a dealership. In October 2016 I used my Kia warranty to tow my 2015 Optima EX to them to repair a flat. John Monigold, who was in the Service department at the time and has since been promoted to Parts manager, received my car into Service. They quickly repaired the flat and provided an honest evaluation of my systems, made recommendations for maintenance, but never “pushed” me. Instead, John simply showed me what my air filter looked like and informed me what needed to be completed then and what could wait. Being the daughter of a mechanic and having a bit of knowledge about cars, this immediately earned my trust. After leaving, I discovered that the towing company had damaged my car. Despite being at the end of the day, John made sure it was towed back within the hour. Even though I did not purchase my fresh-from-the plant new Optima from Clay Cooley Kia, John was my advocate and was protective of my rights as a Kia customer, doing all in his ability to keep any stress of the situation off of my back. This included working with the towing company, their insurance companies and even Kia corporate on my behalf to make sure I was a satisfied customer. In his communication with me, John was patient, friendly and well-informed. He also made sure I was aware of the progress every step of the way. I never worried because I felt my car was in good hands. I’m pleased with my Clay Cooley Kia experience and will be doing business with them again, including for my Optima maintenance needs. Although everyone I spoke with was friendly and helpful, I hope they use John as a model there and at other Clay Cooley dealerships for what an excellent customer experience, especially in a challenging situation, should look like. Having a 20+ year career in sales, marketing and customer experience, I know a quality experience when I see one and this was it.

This car (2019 Ford Edge Titanium 2WD) has surprised me in the power and handling it has. Easy to merge on Interstates with short entry ramps, great handling, lots of cargo space. It has taken a bit to get us to the placement of all the controls, having moved from a 2016 Prius. The infotainment center is excellent and the Sync 3 system is easy to use. If you are looking for a new (or late model) vehicle, you really should consider looking at an Edge.

I contacted the dealer requesting info on a 2014 Chevy Spark, and I received a immediate call from Lee Wilson. He gave the info I needed and we went in that evening. He was very helpful and after driving several cars we purchased a 2014 Chevy Spark - it was as painless as possible, which actually says a lot after weeks of getting run around at dealerships and used car lots. Thanks Lee (and Igor) for your professionalism!

Just took our new Edge to Boston was a great smooth drive better than expected gas mileage better than expected. Great vehicle highly recommend this vehicle

I am super glad we decided to purchase a car from Hertz (initially considering a private party sale)! There is no doubt you get a top notch service! In Mesquite Centre, we were helped out by Lee Wilson and Egor and the process took just slightly more than an hour (including test drive and the paperwork). There are no hidden fees and you get the price as seen on the web!

The 2019 EDGE ST met my husband’s need for a sporty vehicle and my desire for second SUV (we own an Explorer which we love but didn’t need another 7-passenger vehicle). This vehicle met all our needs and surpassed our expectations! This vehicle can find you a parking space and it can park itself! It has cameras all the way around and also has “driver assist” which keeps you in your lane, xxxxs the engine when you’re stuck at a bridge (we live in Florida on an island) and restart once you take your foot off the brake! In the transmission “sport” mode, you can use the paddle shifters on the steering wheel to manually shift through its 8 gears. This car is not only an eye pleaser, but a wonderful, fun vehicle to drive.

After doing my research of the available cars on the market I decided to goto this location. The salesman, Chris, met me on the lot immediately. He was very agreeable to letting me test drive several of my choices. I had a budget and he went out of his way to help me meet the budget. After talking to Patrick, he helped me get great financing and was able to get more car than I had thought I could afford. They even took my trade-in with no questions asked. The entire process was easy thanks to Chris, Patrick and Egor. PC12312011

Our Edge just fits us as senior citizens. Easy to get in and out of. Nice leg room and stylish interior. Ride is so smooth. Love the color.

I have been to several dealerships in the past and the reasons for going to those dealers was because I wanted a car. Now I need a car I got into a pretty bad accident when I got my rental from Hertz they recommended their dealers. I have had some pretty shady experiences with dealers and am not very trusting of them. I came into this Hertz dealer around 11:40 AM and wasn't met by anyone or greeted I figured maybe they're busy. But I found out that the sales associates hadn't come in yet so I wasn't to upset about that. But then there she was Barb Cobos when we started talking about what I wanted she was so very accommodating. This woman is absolutely amazing and so very patient with me because I'm very picky about what I want. I can't say enough about her but I will recommend her to everyone I can and I will keep my business with her no matter where she goes. As long as A dealer has her employed they WILL have my business. I truly hope that she gets the credit that she deserves and more because she will go to hell and back for her customers. THANK YOU BARB!!! You are awesome sauce and I can't wait to do more business with you!

outstanding styling on the ST level trim, with agile handling, excess creature comforts, spirited performance ( twin turbo V-6 ), precise handling and steering, premium electronic controls and sound system

Lee Wilson was very patient with us while looking and making a decision. Egor, the branch manager, and the entire staff bent over backwards to make us happy.

This vehicle seems to be perfect for us. Looking forward to driving it. Still getting familiar with it, since it was just purchased yesterday. This Ford Edge is a beautiful car.

It was an absolute pleasure working with Sam Rushing and his team. I inquired about a new 2016 F-150 Lariat 4x4 online. Sam contacted me within minutes and was extremely knowledgeable. Soon after speaking with Sam, I took the short drive out to Town East Ford from Dallas. Sam was able to have my Trade appraised very quickly and I was offered an amount well above fair value! After working out all the details, I was driving my new truck home that evening! I have to say that this was one of the easiest, most pressure free and enjoyable buying experiences I've ever had. Sam's level of Customer Service is unmatched. He made the whole process very comfortable and puts you at ease in a situation that can be very stressful at times. It was also very nice to have a salesman who truly enjoys his job. You can tell that Sam is genuine and really has a passion for selling Ford cars and trucks. His positivity is infectious!! I wouldn't be surprised to see Sam as the next New Car Manger! Maybe even the GM at Town East Ford in the coming years! I also had the pleasure of working with a few other people I would like to mention. During my time with Sam, he had a trainee that was shadowing, his name was Johnny, aka "Tiny". Tiny wasn't so tiny, he also made a very large impact on my experience. Tiny was only a few weeks into his new position at Town East but he could have easily fooled me. He had a very professional and welcoming vibe to him. He showed true interest in getting to know me as a person rather than just a car buyer. He too also had a very positive attitude and strong focus on Customer Service. The last person I would like to mention is Mr. Ozay Jones in the Business Center. Mr. Jones handled all the organizing and finalizing of the finance for my purchase. He too was a great example of excellent customer service. He took the time to listen to my needs as a driver and made appropriate recommendations to help extend the lifetime of my new truck. Mr. Jones also made the "Paperwork" section of purchasing a new vehicle smooth, easy and a quick. Overall this was an absolutely wonderful experience. I will be taking all my future business to Town East Ford. As a local business owner myself, with over 200 employees, I understand the importance of having great people on your team. People who truly believe in making the customers experience the best it can be. People who make it look easy and unscripted. Town East Ford has succeeded at this with these 3 gentlemen. Thank you to Sam, Tiny, Mr. Jones and Town East Ford for the wonderful experience. You WILL see me again.

So happy to have a smooth ride, great pick up and lots of cargo space. Awesome handling vehicle with a lot of bells and whistles!

Sheena represented Randall Prestige well. She took care of us, we had fun, and a lot of people got to drive the fabulous Ford cars. So many people were impressed with Ford. It was an amazing experience. Sshe spent ALL day with us to help us fundraise for Garland High School DECA. Prestige is donating $4200. Thank you. You are helping students in your community attend DECA conferences for competition as emerging leaders in business and marketing. We are thrilled and grateful.

Just what I wanted, love the higher seating, larger wheels, everything about it. Love the new color and happy to have the SUV; the best.

From the moment we stepped instead Forest Lane Chrysler, Dodge, Jeep and Ram Dealership, we were absolutely surprised and our experience definitely exceeded our expectations! Jason Wilde was fabulous, extremely knowledgeable, very friendly, definitely not your typical pushy salesman! My husband and I had bought a 2018 Dodge Challenger at another dealership in North Dallas last December (2017) and had a horrible, horrible experience!!! ON a fluke a few weeks ago, we stopped in at Forest Lane Dodge, Chrysler, Jeep and Ram to see if we could have our Challenger service with them instead of where we bought the car. Jason took us out to the service department so we could see their state of the art service department and we knew right then and there this was our forever dealership. Jeremiah (Service Manager) spent 30 minutes talking with us and walking us through our option. My husband had so many questions and concerns about our 2018 Challenger's performance and all his concerns were thoroughly answered. So with this said, we were going to schedule a maintenance appointment then my husband and I decided to look at the 2019 Challenger with possibility of trading in our 10 month old Challenger. Jason Wilde was extremely helpful and never made us feel pressured to trade up. We learned through this experience about all the different type of "Hemi" engines and realized we still didn't have my husbands dream car. Greg (New Car Director) began the search for his 2019 Dodge Challenger 6.4L RT Scat Pack Plus. The dealership had become very busy that afternoon so while Greg was searching for the car, we went to lunch and when we returned 90 minutes later, the car had been located. Greg explained all our options on the warranties, financing and refund process on the previous warranties we bought on the 2018 Challenger. Rob (Finance Manager) went over everything again and the process went very smoothly. Our new car was scheduled to be delivered a week later and to our surprise, we took possession of my husband's dream car four days later. Needless to say, our experience with Forest Lane Chrysler, Dodge, Jeep and Ram exceeded our wildest expectations and the team made this car buying experience enjoyable and we will buy another car with them in the future. Absolutely, the very best and most honest dealership!! Thank you Jason, Greg, Rob and Jeremiah for being absolutely the very best!!

This car looks and preforms like the Ford Escort ST only as a SUV (ST). It has all of the safety features and performance. It drives great and looks great. It gets great gas mileage for it's size. It is even comfortable in the rear seats. There is plenty of cargo space.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

The edge is one of the most reliable vehicle I have drove so far Coming from a different brand I'm totally satisfy with this vehicle

This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.

Mike Abelino and Jacob Rogers did a fantastic job of responding to exactly what I wanted. They stayed in contact and were very responsive. I got the exact car I wanted at a great price. I completed everything from out-of-state and then flew in to finalize everything. Top notch service! I would buy from this dealership again and will recommend them to anyone I know that is shopping for a car!

I actually went to buy an explorer and once I drove the edge I was sold. Has alot of leg room and it has all the luxuries I had in my previous vehicle. I love how it hugs the road as well as the feel of safety driving it. I would highly recommend the Ford edge .

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

They are great cars to have. Great on gas and good on power. They are right size. Nothing too big nothing too small. Its the perfect vehicle for me

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I just purchased this vehicle and it is a great vehicle. I would recommend this car to anyone. When you are looking for a vehicle make sure that you go to Riata Ford.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

The car is beautiful inside and out I love that you can have Waze or Google maps on the screen . Love the trunk space. I do find the front end a little wide, it can be a little awkward parking but i am happy with my vehicle

John Cross was my salesperson and this was by the best buying ever ! Everything good I will definitely shop at ,,Texas Toyota a gain personable friendly I felt like I could really TRUST JOHN CROSS! I highly highly recommend this dealer UNBELIEVABLE! Thank you Texas Toyota!

Ford Edge is a good reliable car, very happy with the purchase, seats big people comfortably. V4 gives enough power to get thru traffic. Good mid size suv.

Anthony in service was great. You could tell he really enjoys his job. I was a little concerned when I first arrived. All the customer service reps were standing around talking while I wad standing there for several minutes waiting on someone to come out. Anthony was on the phone and seemed to be the only person working. The moment he hung up the phone he grabber his clipboard and came right out to me. He was extra apologetic for the wait. He was helpful and quick to get my questions answered and to get me the info I needed.

I have only driven it for a week but, to date, I am extremely pleased with the Edge. It drives and rides very comfortably and I believe that it’s gas mileage will be comparable to what I experienced with the 2017 Fusion, perhaps slightly less. The interior is outstanding. It offers a very quite ride and the safety features are excellent.

We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.

I LOVE this car. I have 3 MINOR problems with it though. 1. I dislike the Auto Stop feature that turns the car off any time I stop at a Stop Light etc. (haven't figured out how to defeat the feature.) 2. I do not like the Gear shift Knob. I prefer an old fashioned Gear Shift. 3. I don't like the stabilizing fingers in the cup holders. I guess that if these are the only three problems I have, I must be pretty happy with the car ;-)

“You guys have been amazing! From Josh Moore and all of his help trying to find the right truck for me, to Bob in service. My experience here has been perfect!”

This vehicle handles well, it’s quiet, and a lot of leg and head room. Very stylish and I’m happy with the one touch system. Overall I am very pleased.