I went to multiple dealerships with a very picky list of requirements for my purchase, and Richardson’s was the ONLY dealership that actually cared enough to listen, and didn’t real me in with a car that they “just sold” and try to send me off in something else.
I was beyond impressed with the customer service, and the ease of the entire car buying process. They worked out a deal for me that was far better than any other dealership offered, let me drive my car for a few days before I purchased it so I could be sure it’s the one I wanted.
I dealt directly with the owner, Larry, and Dennis at the ford store.
There won’t be another dealer that will get my business from here on out. Richardson’s is worth the drive!!!
The sales person I worked with was very understanding of my limited budget. They were very willing to work with me and gave me a very good deal on the car I was interested in. The sale went smoothly and quickly.
Had what I was looking for and was not too pushy about it. Everyone was very friendly and really knows what they are talking about. They were willing to negotiate and gave me a great deal! Loving my new Ford Fusion from Jim Navarre in Alma.
Never had a problem they could not fix. Always willing to give rides back and forth, and if my car is in the shop a while, then loaner cars are available. They care about doing a great job, and everyone is upbeat, and friendly.
We traveled 4 hours to go to this dealer and they were professional and courteous and went above and beyond to make sure we got the car that we wanted! I would highly recommend them to all my family and friends!
I moved away from the area a couple of years ago and while visiting my truck broke down, you would expect to have to wait in the end of the line like most Chevy dealers in the area and miss work but that's not what happened here. The parts were sourced quickly and I was back in the road quicker than expected and they were nice enough to give me a loaner while I waited.
This was a recall replacement of the brake pump on my F150 (2012). This is a common problem with 2011-2012 and was done under warranty. The work was done quickly. Parts were brought in quickly.
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