I drove in on black friday in a rental car. I left with a brand new Ford escape and a Nissan ultraman x. Won a tv and a top golf 100$ gift card. Havent got my winnings yet. But the cars are awesome!!! Dan Bonawitt was there at 4am and totally walked me threw the process. I was nervous about getting 2 cars. And he made it happen! They run very well, they look awesome too.
We worked with salesperson Nathan. He was very helpful and made our car buying experience easy. We came in a couple of times to look at the SUV we bought. He was patient, professional and answered our questions . We financed part of our purchase with Bill Estes. That was also quick and easy to deal with. Before we left we had one of their staff show us the features and how to use the sync 3 navigation and all of the controls. He was also very helpful. Good experience and would recommend working with Nathan on your car purchase.
Thay took time to answer all questions and was detailed Thay showed me the truck I wanted and not what thay wanted. It about 40 miles one-way to the dealership and I would definitely drive the extra miles for the service I received Great pepolehope to buy my next truck there also
AWESOME PEOPLE!!!, "A DIFFERENT KIND OF DEALER" TRUE TO THEI
by JPGonzalez from DealerRater.com
December 4, 2018
I love this people, they are very profesional, friendly and helpful. Yesterday Mitch Dotson helped me get a new car with great payment, interest rate and bank. I' m soooo happy with my new car. Thank you Mitch and rest of the Bill Estes staff of Northfield in Brownsburg. You Guys ROCK!!!!
Friendly, no pressure. Felt like Chris was listening to me and providing me with info and suggestions that fit my needs. Best car buying experience I've had so far ... new or used. Thank you to all the staff at Bill Estes Ford of Browsburg
by Steve and Christina Sutton from Whiteland, Indiana
August 11, 2018
Darla, Steve and Josh went above and beyond on sales/ customer service!!! We closed the place down 2out of 3 visits and they didn’t rush us or seem put out!
We had been looking at Honda’s and were pretty determined that that would be our next car. Luckily for us, the Honda dealership we visited was too worried about closing and just seemed to be ready for us to go! We went into the Hyundai dealership thinking they were closed and we would just compare the Accord to the Sonata. Much to our surprise, they were still open and didn’t rush us or pressure us! It was a Saturday and they encouraged us to take an extended test drive to make sure that was what we liked and to research the ratings and such! We did and when we came back on Monday they were able to locate a model that had all that we wanted with a lower price!! Tuesday we drove our new car home with an extended warranty and gap insurance too! ( we usually never get all that)
Hands down it was the best car buying experience we’ve ever had!!!
Thanks again Darla, Steve and Josh!!
As smooth and pleasant of a sales experience that I personally have ever been a part of. Professional excellence is a mild understatement of the class of service I received. Would have never dreamed a deal would be taken care of more smoothly and thoroughly. Will make the 5 hr round trip drive again and again for my next purchases no questions asked. Was truly a pleasure doing business with Scott and Amanda.
I stopped to look at a used 2018 Jeep Grand Cherokee SRT. After reviewing the CarFax the car was a Canadian Import car, which means that the factory warranty is null and void in the U.S., and the vehicle history details in Canada are not as comprehensive as the U.S. Buyer beware! The sales person told me the OEM factory warranty was still in tact, which is concerning.
Jim Pierce was great in helping me get the right car...a Cady with only 18,000 miles on it. He not only brought it to my work to drive, he made the whole process a snap and even got the payment within $15 of what I wanted to pay per month.
Fast friendly courteous professional great first experience. Erin was great with us. We???ve never been to Tom wood before for service but we will return in the future.
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