Used 2019 Ford Edge for sale near Poughkeepsie, NY

I am thrilled to write a review about my experience at the Romeo Chevrolet Buick GMC dealership in Lake Katrine, NY. Without a doubt, it was the best experience I have ever had at a big name dealership. Without sharing any negative details about other dealerships, I was keeping a positive outlook that I would not have the same experience at Romeo’s as I have had at other places. I was glad to have kept a positive outlook because Romeo’s proved to be a wonderful experience from the beginning communication over text, to when I actually drove to the dealership (2 1/2 hours from where I live) and met the car sales representative. A few names I would like to highlight are Arianna, Ethan, Jon, and Nick. All fantastic employees in their designated department. Arianna, who works in Business Development Center/customer service was the first person I communicated with through text messages. She answered all my questions about the vehicle I was interested in and even sent some extra photos to me that she personally took. She went above and beyond to take an extra look at the interior and exterior and that honestly gave me peace of mind. Even after I was considering not taking the drive, she remained pleasant and didn’t consistently try to pressure me into coming. I finally made the choice to come in for a test drive and did not have a chance to thank her in person for her excellent customer service and her nice way of communicating simply through messaging! Ethan was the Sales representative that I was working with. I do not have enough good to say about him! He had a calm demeanor, was a good listener, relatable, honest, and confident but not pushy. He was very easy to communicate with and even was polite when I tried my hand at negotiating. He went above and beyond to make sure the exterior and interior of my vehicle were set for pick up day. He did more than I could have asked for and sadly didn’t see him on my actual pick up date. Nick was the salesman that finished with delivery and pick up day. He was also wonderful with good customer service! He did a final walk through of my vehicle and shared an app that I could download to see information about my vehicle including the option of starting it right from my phone. He was also polite in his interactions with me and my dad who I brought to both appointments. Jon from finance last but not least, made all the financial aspects and paperwork easy and so smooth. He was very clear in everything he asked for and explained things very well. I appreciated his humor as well and that was just a nice perk as I was signing paperwork and handing over my payment for my vehicle. I also want to point out the mechanics/detail department. I will never know any of your names, but you took off a stripe decal that I didn’t care to have and made my vehicle look beautiful for pick up day. Thank you to all who worked on it! You all deserve just as much credit :) All in all, everyone I encountered at Romeo’s dealership in Lake Katrine were friendly and polite. I highly recommend this dealership and will gladly drive the 2 1/2 hours again to do business with them in the future! If you’re sitting on the idea of a vehicle on their lot, take the time to visit…you won’t be disappointed! It took me 6 months, but I finally found exactly what I was looking for!

We have a 2013 Edge SEL AWD which replaced my wife’s older Explorer which she drive for many years and the Edge has been a real pleasure to drive. I had two successive Expeditions for business which I drove for around half a million miles. So, in late 2022, when we decided to sell the Expy and downsize, we decided to “upgrade” my wife’s Edge and I would keep the 2013. We searched for a good price on a 2019 Titanium and enlisted the help of a sales rep at Crossroads Ford in Cary, NC who had found the 2013 model for us. He found a 2019 Edge ST in Performance Blue with reasonable mileage and not even a scratch!! The interior was immaculate and the panoramic moon roof was the clincher. As an “outside sales rep” for 45 years, I have driven two million miles. During that time, we have owned Volvos, a Saab, Chevrolets, a Chrysler Concorde, a Pontiac, and a bunch of Fords. This ST is the best vehicle we have ever owned!!! Zero to 60 in five, great handling, quiet ride, and 29.7 average on the road at interstate speeds!!! I cannot say too much in favor of this car. Try driving a good used one and you’ll see what I mean. Paul B - Pittsboro, NC

EASIEST SERVCE EXPERIENCE EVER! CLEANIEST REPAIR FACILITY YOU WILL EVER SEE! WE PURCHASED OUR VEHICLE FROM THE DEALER AND THAT TOO WAS EASY; NO PRESSURE, NO HYPE.

I really like this vehicle. The edge has great space and ergonomics. The technology packages make the driving experience enjoyable and safe. One problem with the vehicle is the infotainment system that is unreliable. I have had it replaced once and it is again not working properly.