My last car purchase was an absolute nightmare so I approached these guys with apprehension. Thankfully it wasn't warranted. Neal was straightforward and Efrem was great as well. Very friendly people and they made the usually painful process of looking at and purchasing a used vehicle enjoyable. I drove 300 miles one way for a very specific vehicle and it was well worth it. I'm ecstatic with the truck. Thanks guys.
Looking for a very particular truck. Bob Benson was the only dealer of 6 I talked to willing to go get it at the price we agreed to. Picking up my new F250 Friday. Awesome job - Thank You Bob and staff!!
I purchased a used vehicle they advertised on cars.com. It took until after the weekend before i was contacted by their internet sales person, Neal. From that point on, there was the usual haggling over the price of their car plus my trade.
I took the drive up from South Florida with a little anxiety, knowing nothing of this dealership.
From the moment i arrived i was treated professionally and made to feel welcome. Their buying process was state of the art and fast. If i spent more than 15 minutes actually doing the buying process, i would be surprised.
The vehicle i purchased was in like new condition, just as they advertised. The car fax was offered for free. The price was far and they honored the deal we made through e-mails. There were no last minute charges or changes.
Over all, it was the best vehicle buying experience i have ever had. Direct, to the point, no hidden fees or surprises and the car was exactly as they advertised. The staff was friendly, knowledgeable and professional. The actual buying experience was fantastic. Fully computerized without a ton of paperwork. i would certainly do bussiness with them again, even if i had to drive a while to get there. For me it was an 11 hour trip to get there and i left feeling it was worth the trip.
I have always had all service work done on my Ford Freestyle and Ranger done at this establishment. I have been pleased with the service, their courtesy and professionalism. I am currently waiting for parts to come in to replace a compressor in my Freestyle and I know I can count on it being done correctly and in a timely manner.
I had a screen message indicating a low battery and should be replaced. I gave this information when making the appointment and received a quote for a new battery. The service engineer checked the battery and said it was in good order, but the battery in the key needed replacing. Instead of $130 + installation it cost me $2. Many dealers would not have been so honest and replaced the main car battery!
Great sales and service. Cleanest and best variety of used vehicles around! From online to the lot, the buying experience was comfortable and simple. I am very pleased with the quality and value of the vehicle purchased.
I purchased my used 2010 Escape from this dealership when it was still Leader Ford. Since then I have only used their service department on a regular 5,000 miles basis and have been very pleased with their customer service as well as the service to my car.
I went to view a vehicle I had seen online and within an hour I had purchased it. The salesman Shane Peale was wonderful to work with. He was knowledgeable, courteous, and efficient. I got a good price on the car. I obtained financing on the spot, and within an hour I was the proud owner.
I JUST NEVER FELT LIKE A PIECE OF MEAT AT ED MURDOCK SUPERSTORES.....THEY TREATED ME WITH RESPECT AND ACTUALLY LISTENED TO WHAT MY NEEDS AND WANTS WERE....NO DOUBT THEY HAVE MY BUSINESS FOR LIFE...
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