Used 2020 Ford Edge for sale near Elizabethtown, NY

Great customer service. I came in for a engine replacement. I was helped by Nicole in service department who was exceptionally great.She was very patient She explained everything in detail and made sure I understood everything.

I love the size if the Edge. Big enough, but not too big. I can transport large items, such as furniture. The look is great. The interior is well finished. Enough compartments and gouges, but not overdone. I have the model that has what I think is called 'Vista View' which allows nearly the entire roof of the car to be uncovered from inside allowing a great view of the sky. It also opens which is great because I love fresh air and the feel of being outside. One of the two drawbacks I have found in approximately two years of ownership is that the transmission is not smooth at lower speeds - say under 35 or 40. Not really a problem- just a little annoying. I'm also wondering if the balkiness of the transmission now will cause any issues in later years. The second drawback for me is that the gear selector is a dial. Even after two years of using this gear selector, I have not grown uses to it. It is not at all intuitive; dials are for radios not gear shifts. I do like the car, and I'm happy I bought it. Just use this review as a heads up if you start looking seriously at an Edge.

Best experience ever thank you to Graig and Rania for everything you did made the transition easy

The very best car I have ever owned! So many great reasons I like it there are too many to list! I would highly recommend this car for anyone to own! Truly a remarkable automobile. Ten times better than a Cadillac I owned!

Tyson was awesome! Very nice, respectful young man. I would have bought the car but it was the wrong color! He will contact me if he gets my color in.

I love my car and recently purchased it from a dealership as a former rental. It handles well and has an extremely smooth ride, the moon roof provides extra light even when it is a cloudy day !!

Bonito got my Escape in quickly for shock issue. They sent a driver to pick up my car, serviced in a couple of hours and returned it to my home. These are the reasons we have done many car deals with Tonkin.

So far, I love my Edge - 3 weeks owned. It is roomy and has leather, heated seats and knows how to parallel park which I haven't used yet. It seems to get good gas milage and ready to take it on a trip up north this weekend. We carry with us our "stuff" and two cats and they will have plenty of room to lounge as we drive when we put the seats down in the back. It was a good buying experience at Royal Oak Ford as I had to have a vehicle after my Ford Escape was totaled in a hit and run accident, I need a dependable vehicle that had plenty of room to haul food for Blessings In A Backpack. It was a good fit!

I purchased my 2020 Ford Edge ST from Crossroads Nissan of Wake Forest. I just recently moved to the area and needed something bigger and wanted something AWD. I am just blown away from the customer service experience here. They were friendly, knowledgeable and understanding. 100/100

At no point of the buying experience was it forceful or pushed in any way. Cy and Jonathan were amazing, very efficient and thorough. Definitely recommend!

Very helpful, above and beyond getting me into my car. They were courteous and listened to what I wanted, not what they wanted for me. April took my grand emergency and turned into a flawless transition into getting me back onto the road. Thank you so much!

Brent Robken offered a great buying experience. I have purchased many cars but this had to be the best purchase ever. Brent made everything easy to understand and I'm sure that I wouldn't have purchased this car if not for him. I would highly recommend Brent Robken to anyone looking for a car.

My experience did not start out great and I left a scathing 1 star review just two weeks ago. I will refrain from repeating the particulars of the combination of events and experiences that earned them that initial review. Brian Zwald (GM) and Mark Roos (Fleet Director) reached out to me very quickly with offers to make the experience right. I was very skeptical that there was anything that we could do. At that point I had already ordered and paid a deposit with the another dealership and was content to wait the seven months for the car I wanted. In the end, Mark and I agreed to a very fair and reasonable price that didn't leave me feeling like I was being taken advantage of. It was almost like the no haggle, no bull crap experience that I wanted from the start. Even better, through some dealer allocation magic, I might even be able to get my car sooner (which to be honest was really the only concession they could offer to get my business back at this point since the other dealer had already done or agreed to much of what they offered). While there is no promise as far as exact time frames or delivery dates (Ford Motor Co still control the manufacturing process and dealer allocations), I am pleased that they are making the effort. I also want to give a shout out to Yves Salas (former Sales Associate of the Year, former Rookie of the Year award, and recently promoted - congrats Yves!) who Mark assigned to worked with me to get the new order going. He was very knowledgeable (I'm one of those people who will ask a question I already have the answer to, so that I can establish a baseline of trust when it comes to the questions I don't have answers for yet), not only about the vehicles he is selling, but seemed to have a great deal of awareness of what else the other manufacturers are up to as well. If only he had been the one working the lot when I stopped by back on December 23rd and had the experience that really started this all off. All of that being said, I am glad we could work something out. This will actually be my fifth purchase from Future Ford since 1999 and I never had a complaint or concern about my prior experiences. While things did not initially go as smoothly as any of us wanted, if things pan out as we hope, I strongly suspect they will see me again when it comes time to buy car number six. Thank you again Mark and Yves!

I bought my Santa Cruz from this dealership and have had them do all the maintenance work on it since it was new. Recently I was having scheduled maintenance done and my service provider Paul was outstanding. He took care of everything including a ride to my work. When the truck was done he had it washed and ready for me to pick up with no wait time. Excellent job.

Hassle free, Gary answered all my questions a d worries about a future payment. Place was clean and covid free which was nice. Would recommend.

Bought my Toyota Rav4 from United Auto Sales from Raelynn. The staff was friendly and didn't push me into anything. They showed me the Carfax and service records right away. Got approved for financing quickly with a decent rate. Everything was simple and honest. The car runs perfectly, and I'm happy with my purchase. Would recommend them if you're looking for a new car!