Ford Edge for Sale in Easton, MD

My husband and I recently totally our vehicle so we were on the hunt for a new one. Friends sent us to Sheehy INFINITI of Annapolis to see Dennis Hunt. What a great experience we weren't quite sure if we were ready to purchase a car that day; but after our awesome experience with Dennis we purchased a 2017 QX60 which we both love. Dennis was so patience and understanding of our situation, very knowledgable and professional. Everyone at Sheehy INFINITI of Annapolis was very professional. Awesome dealership! "THANK YOU" Dennis for making our buying experience great! Anthony & Ashley Foxworth

We have dealt with Preston previously and have never been unhappy with their service - both in purchasing a vehicle and when the vehicle had to come in for routine service or minor concerns with the vehicle. This was our first service call for this vehicle and we are very pleased with what was done and the service the staff provided.

Quality of repair can't be determined since little time has elapsed since repair was done. However, past experience with Toy K. has been excellent so I assume such will continue.......(Donut was good too).

Andrew Hopkins went above and beyond when discussing the features and finalizing the purchase on our new Escape. In addition, he delivered the vehicle to our establishment the same day we agreed to a deal. I could not ask for a better experience!

Keith Jerman was very helpful in trying to assist me with finding a used vechicle in my price range. When I am ready to purchase, he has my business. ¿

Quick summary: Began researching QX60s two weeks ago. Registered for the Vehicle Purchase Program through my company. The program directed me to several dealerships. Greg Shields reached out promptly from Sheehy Annapolis. Given my wife and my schedule we planned to purchase Memorial Day weekend. We reached out to Greg on a Saturday; he scheduled us to come in on Monday. Here's where the magic began. We arrive at 10am Monday with a rambunctious set of kids (5 and 7) in tow. Dennis Hunt graciously opened the door and helped get us set up in the very well-equipped and clean customer waiting area. I found out later that Dennis is a fraternity brother of mine (Omega Psi Phi); that made his politeness even more understandable :-) Greg came and greeted my family and me and got us started. He walked us methodically through each step of the process. Put us in an amazing 2016 QX60 and guided us on a comprehensive test drive. Every question was answered and he was very kind to my kids who asked the occasional random, off-beat questions that 5 and 7 year olds ask. We got back to the dealership, Greg built us the specific vehicle we were looking for, then we got down to brass tacks. The price discussion was stress free, direct, and honest. Greg offered us several options and took our financial considerations into serious regard. He got us to where we wanted to be in terms of price, financing, and monthly payment. We met with the Finance Manager at 12:30 and were on our way by 1:15. No muss, no fuss. Here are a few kickers: 1. Every single person we came in contact with was genuinely polite and kind. I mean EVERYONE. The receptionist, the other sales consultants (everyone we ran across congratulated us and Ed was great and set the tone upon our first arriving), the sales manager (who was cooking out on the grill and prepared hot dogs and hamburgers for my family), the cashier (who let my kids munch on snacks in the customer waiting area and didn't mind that were all over the place). We did not encounter a single poor or fake attitude. 2. The dealership is immaculate and is designed with the customer in mind. It was comfortable and offered complimentary refreshments that were awesome. 3. Last but not least - Greg Shields was AMAZING. We will be customers of his as long as he is selling automobiles. Greg made our buying experience the very best we have ever had. We discussed it the entire way home from Annapolis to Gaithersburg. He is a class act and a consummate professional. I will recommend every single person I know looking to purchase a vehicle to Greg at Sheehy. We walked away from today's experience with new bar for what it means to be provided truly exceptional customer service. Thank you Sheehy Infiniti of Annapolis; much appreciated. The Williams Family

This was a great experience. The team was thorough, well mannered, explained all aspects and made sure the work was completed on time. Great team to work with and very accommodating to my needs.

Criswell used car superstore employees were very friendly and very easy to work with. I traded in a BMW X5 on a newer 328i and they couldn't have made the process any smoother. These guys are very professional on how they operate. Would recommend to family and friends. Thanks again!

Went in just looking and were offered a deal we couldn’t refuse. Joe was very personable and treated us like people rather than a quota filler.

Purchased a 2015 Ford 150 CrewCab 4X4 at end of year sale. Got a great deal on Trade of 2011 F150 and sales staff got me the price I wanted. Great Dealership!

Alina is the best sales person I've ever delt with!!! She gets the job done no matter the problem she is very professional with no excuses!!! Thank you guy's for such an awesome place and service!!!

In my experience with Criswell Audi Pre-Owned, and their Sales Manager Alan Hannon and Salesperson Al Mayas, provides an overall ownership rather making the customer feel they are just selling cars. Alan and Al operated as a team to work through selecting the right pre-owned Audi within our requirements, desires, and budget. If my salesperson, Al Mayas, was not immediately available I was given Alan Hannon's direct number to discuss any questions I had prior to the sale. When it came time to finalize the sales transaction Al ensured it would go as quickly as possible upon my arrival at the dealership by having the car cleaned and prepped, the paperwork ready, and having arranged with Finance to get everything processed. Then, Al spent as much time as I wanted going over all functions of the car (including all menus in the MMI, setting up the cell phone and directory, and getting the Sat Radio activated). Al followed up the next day to check on things, had the dealership call again within the first week, and then called a few weeks later to ensure all was still going well. A month later I stopped in the dealership and Alan Hannon asked again how things are going, and did I need any additional "tutorials" on the car functions within the MMI; and actually wanted to check the menu settings to make sure it really was set-up the way I wanted it to be. I bought a 2013 A5 Quattro, but the level of customer service and desire to ensure I was having a true ownership experience is usually reserved at other dealerships I have experienced on newer, more expensive vehicles. So, this is why I'm happy and consider Criswell to be providing an overall ownership experience.

I had a recurring issue with the access door for my 2007 Tacoma - I had brought it in unable to open the door or even access it and it was repaired. Three weeks later the door jammed again, I called Donald and he made sure that the same tech worked on this door, and together they fixed it without needing to replace parts, at no charge and showed me how I could handle this in the future without needing to bring the truck in. He noticed I had bought a cabin air filter and took it upon himself to install it for me as I checked out. He went above and beyond the customer service role. Great Job.

Helpful, knowledgeable staff (Chris) assisted in my decision-making process, and very competitive pricing helped close a win-win deal

Preston ford was friendly fair and polite to us during our purchase of a f 150. We will defiantly do business with them again in the future!

I have purchased 2 Toyotas and 2 Fords before but this Labor Day was the very first time that I felt like a real sales person SOLD me a car. Mark Rivers was not only a true Honda expert with a very good knowledge of the pros and cons regarding market competition but a kind and polite gentleman who answered all my questions and provided me with all the information I needed to make my decision. Together with his boss, John Violet and Steve in Finance, they were truly committed to help me get a new car. They did a wonderful job and got me a better rate than the one I had in 2013; gave me a very good price for my trade-in; total loss and gap protection; 100K/6 yrs warranty; free car service plan for 4 years and made my first payment go as far as November 1st! I must say that I really couldn't ask for more and that I regret not being a Honda customer before because they truly know how to treat their customers. And best of all, I'm loving my new CRV!