My sales associate was Jordan Bates. Upon meeting Jordan, he greeted us and apologized about being a little late. He had a customer he was assisting before us and their appointment went a little longer than expected. Jordan made us very comfortable immediately; he asked if we needed anything such as beverages or anything else to ease this process. He was very knowledgeable about the vehicle I inquired about and soon asked me if I wanted to test drive the vehicle. While driving, he told me more about the features of the vehicle, and had great general conversations. Normal car salesmen try to force me to buy a vehicle I inquire about; but Jordan did not do that at all. I did not feel pressured to buy the car. He was also able to get me the rate I wanted regarding this car. I would definitely refer him to family and friends who are looking for a new vehicle.
Love it, comfortable ride!
by Ljsb415 from Boise, Id
January 27, 2019
Just got this car, but am super impressed! Smooth ride, great gas mileage and it’s just a great vehicle so far! Plenary of space for passengers in front and back and great storage space in the back.
Great experience prompt response from my inquiry !
by Carpenters 78 from Kensington
December 23, 2016
5 (218 reviews)
Great experience prompt response from my inquiry !
Very good sales person help,,
JUST BOUGHT ESCAPE
by AB from Bloomington, IN
January 21, 2019
I don't think Escape will do too bad on gas and does drive nice. I believe it is cheaper than a Honda HR-V. I wanted an aspirated engine due to recent oil dilution issues with the Honda 1.5 turbo. Could use a few more places to put change, remotes, key fobs, etc. The true test will be, ask me how I like it a year from now. Hard to give a reliability rating as I just bought.
I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
Really good car.
by YaBooDru from Denver
January 25, 2019
I think that this car is a good car to own. It is nice and clean and fresh and is really nice because it’s reliable and safe.
Dan Cahill made buying a new car very easy. We came in and test drove last week and went through my buying service at work. He honored the price and spent 45 minutes going over the features. Great Job!
Love this truck!
by Judymac from Ocala, Florida
January 17, 2019
Love everything except the front seat area. Does not have enough space in between seats for console area. Also, the windshield in the front is hard to clean.
I had researched the car I wanted to buy and knew it was on the lot at Hertrich Kia. Dave Cox took great care of me with no pressure and met all of my requests. I was driving away in my new Kia Niro within 3 hours.
Oddly enough to enjoy
by Jasmine from GREENVILLE
January 22, 2019
I have driven Fords for two decades or so. My first one was a Ford Taurus Wagon, next it was a Ford Explorer, and lastly a Ford Escape. And they are very dependable cars. However I'm a little sceptic in regards to the fairly new vehicles that are manufactured. I have heard from Friends who've had Ford Escapes 2015 and newer, that there were transmission issues and if they have a sunroof that would be a lot of issues with that as well. So oddly enough I enjoy the vehicle now, but I am unfortunately waiting for something to break.
From the moment I walked in I was treated with respect. Bruce in sales worked hard to put me in a vehicle I LOVE at my price range. Everyone was professional and friendly. They take the time to listen, and go above to make sure you drive away satisfied and in a car you LOVE! I would highly recommend Hertrich Ford of Easton to all my family and friends! I went to several other dealers where they tried to put me in vehicles I did not like, and were very pushy. You will find at Hertrich the customer comes first, and they stand behind all the vehicles they sell. Go to Hertrich, let them know what your looking for and your price range. I guarantee you will drive away in a vehicle you LOVE!!!
Love this car
by Bargdess from Waynesboro
January 21, 2019
This car is simply great. A great value for the price. Love using the sync 3 system. So comfortable to drive. The remote start and heated seats are the best!
I just recently bought a kia forte koup here, and it was one of the best experiences, esp. being my first car buy ever. They worked with me to ensure I was getting the best deals and best prices and I drove away a very happy customer.
Very efficient, comfortable great vehicle
by 2017fordescapeSE from Newburyport
January 5, 2019
Navigation and options are great. Fordpass app is great for scheduling engine starts and diagnostics. 4 cylinder turbo with auto stop is good for emissions and gas savings
I recently purchased a 2012 Expedion From Mike at Hertrich Ford. I actually travelled from Pennsylvania as this dealer had several Expeditions to choose from. In Pennsylvania the dealers had only one on their lot. I was extremely pleased with the buying experience at Hertrich Ford.
Reliable and Enjoyable so far
by escapedriver from Regina, SK
January 1, 2019
Bought this vehicle used about a month ago to replace a vehicle I had totalled. It is fun to drive and has lots of space and is comfortable. Looking forward to driving it as long as I can
Great sales person Paul Moore worked with me to get me into the truck of my choice. Very courteous, friendly and above all very informative. Made the process of buying a new vehicle painless . I would highly recommend Paul and I.G.Burton.
Great car to drive
by Vee from Toronto, ON
January 28, 2019
I bought this car used with 59km on it. I've only had it a few weeks and find that it's easy to drive. The biggest negative is that there is such poor headroom. Someone who is just under 6 feet tall finds that his head is touching the roof in the front or back seat. I wouldn't have expected that. I assumed that a person who sat comfortably in my former compact car wouldn't have an issue in the Escape but I was wrong. Other than that (and a steering wheel that is too cluttered) the car seems to drive very nicely. I was hoping that with 4WD I wouldn't need snow tires but it only took one snow storm for me to learn that wasn't going to be the case. Turning snowy corners took a couple lanes. But now I have snow tires and it's a different drive altogether.
Andrew Hopkins went above and beyond when discussing the features and finalizing the purchase on our new Escape. In addition, he delivered the vehicle to our establishment the same day we agreed to a deal. I could not ask for a better experience!
by Mack from Az
January 4, 2019
It has been an amazing car no problems. Plenty of power for what it is. It also does pretty good on gas. It’s been a great little family car for a small family. No problems whatsoever.
Helpful, knowledgeable staff (Chris) assisted in my decision-making process, and very competitive pricing helped close a win-win deal
Very happy with the Ford Escape!
by James from Fox Lake
December 28, 2018
The Ford Escape has excellent gas mileage for a compact SUV! It handles very well, sporty and has a responsive acceleration from the turbo feature. There is actually a lot of room in the back to put all my camping gear!
I'm not sure what car I want yet but I was overwhelmed when I saw the wide variety and amount of cars I had access to with one dealership. I came in and Matt D helped me look for what I wanted, explained cars could be brought to me if I was very interested in them and he could help me at the time I decide to buy. I am very impressed with Matt D and the selection at Hertrich Ford of Easton.
Love my Escape
by Cavsfan86 from Mogadore, Ohio
December 27, 2018
I have drove an escape since 2003 and it will be the only kind of car I buy. I love the comfort and style of my Escape.
I came in and was helped by Matt D. He listened to everything I wanted and found the truck for me. I will be back to see him at some point I'm sure but I will recommend Hertrich Ford of Easton and Matt D to all my friends.
BEST. CAR. EVER!!!
by Sarah from Reading, PA
January 16, 2019
It has everything I need and more! It’s sleek and stylish while providing ample room for me and my family. I love my Ford Escape.
Buying from Preston since 2009. Always a pleasure. Any service needed done promptly.
Will buy another one
by Silverado Guy from Neosho, Mo
December 5, 2018
I’m 6’5’ and actually have my seat moved up in this car (it’s my wife’s). The gas mileage is great and has tons of room inside to fit whatever we need.
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