Used 2015 Ford Escape for Sale in Phoenix, AZ

Started the buying process through USAA, as they offer a discount. (It's not a huge discount, but it also includes lots of other little things, like maximums on what a dealer can charge you for certain things, etc.). When I hit that button, I was innundated by calls, voicemails, emails and texts from 7 dealerships! It was very overwhelming. Eric Steffes at Camelback sent me one email and one text the next day. When I explained that I was just gathering info and was being hounded by all these dealerships, he was very understanding. He sympathized, and then told me exactly what he had that met my specifications. No upsell, no pressue, just "here is what I have and this is the price." Considering most dealership won't give you exact pricing without you coming in to the dealership, I was impressed - and relieved. I liked the vehicle, texted with him with a few questions about the vehicle and set up a test drive. When I arrived fo rhte test drive, both Eric and the vehicle were ready and waiting for me. He answered all my questions, and I decided to purchase the car. I had to go back to work, so I filled out the credit app, they valued my trade inand I went back to work. I was in and out in 35 inutes. I returned to the dealership after work, and once again, everything was ready to go. The vehicle was ready, and the paperwork just needed to be signed. Blake, the F & I manager was great. We went through the paperwork for the vehicle purchase, my trade in and everything. When we go to the extended warranty part - Blake did exactly what any good salesperson does - he did his best pitch. He answered my questions, and pressed the issue. When I declined, he pressed again, but respectfully. I declined again, and he did some finagaling along with the sales manager and GM of the dealershp to get me the warranty at a price I could live with. I honestly feel that I got a great deal on the vehicle AND the warranty. Delivery was a breeze, and Eric even helped me move stuff from my trade in to the new vehicle. All in all, I would definately recommend Camelback Ford to purcahse a vehicle. They were 100% professional, and respectful of my time and budget!

This SUV has surpassed my expectations. I love how it drives, it’s nice & smooth like a luxury car. It’s get almost 24 miles to the gallon. It’s s 4 cylinder but has the “kick” of a 6 cylinder. There’s plenty of room in it. I have the Titanium version and absolutely love the “extras” that I didn’t need but am glad I have now!!! This vehicle has far exceeded my expectations!!

Joseph did his very best to help me buy a car, the process was quick and i felt cared for and imporntant to everyone at the dealership.

I wasn't sure at first about getting this small of a car/suv but oh my gosh after driving it I fell in love with it. It is great in gas mileage and is a zippy little thing. Also really like the hand free option to talk on my phone while driving. We are getting ready to help my daughter get a car and we are looking at a second escape in the family.

I bought a 2013 Mercedes Benz C250 AMG. Words can???t describe the great service I received and the great product I purchased. I got an amazing rate for the car loan at 3.49%, better then my employer was offering. This is the second car I???ve bought from Arizona Best Cars and I continue to buy my cars from them after the excellent service and superior products they offer!

I love everything about this car except not enough room for 3 car seats in the rear, you can fit them in but its a tight fit and hard to reach the seat belt connection, it do able but not easily done, I personally find that everything I need to use such as lights, gps, radio is all with in reaching distance and easy to use, its great on gas, drives quietly and of course my favorite feature is the back up camera

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

From heated seats, a moon roof, four wheel drive, cool features, and a pretty color. I love it! It drives awesome too. I have a big back seat and room to transport larger items! It's great.

everything went amazing. everyone here is very friendly, funny, outgoing. All they want to do here is help you get the car you want and nothing more.. at one point I was extremely stressed.. They went out of their way to help me out and make things more comfortable for me. stress went right away. I will for sure tell my friends about this place.

I bought this car from Ford, I was second owner, Ford Leasing was first. I have driven this car all over Texas, and to Colorado a couple of times. I still has 28,000 left on a 100,000 mile bumper to bumper warranty.

I wanted a fuel-friendly car and selected a cross-over type car. Very pleased. Mark definitely gets his role...No pressure and lots of laid back confidence. I would have preferred a manual transmission, but I'm more than please with my purchase.

It gets great ? mileage. Should have bought one sooner. Also looks sporty going down the road. Hope to tell friends what a great deal I got!

From the first phone contact with Brian, I have never had such a great experience. Moe, who handled all of the details explained everything full before and after the sale. I had'nt bought a car through a dealer for many years as I did'nt like to be pressured. No pressure whatsoever. It was all completed within 45 minutes. This is how to buy a new auto and when I need a new one? One call is all it took!!

great that it has all wheel drive and it has so much more room than my previous car and it has great pick-up on the highway

I was looking for a SUV that was good on mileage for my family since my husband and I both drive 44+ miles back and forth to work everyday. Comfortable, great, and sporty looking.

I would like to let everyone know about Service Advisor Tony Di Salvo at Chapman BMW. This guy is the most responsive guy I've ever had the pleasure of dealing with where my 2011 335i is concerned. I'll give you just one of many examples of Tony's excellent work ethic. My wife and I were in Chandler AZ and had just seen a movie. When we came out to the car it was about 110 degrees and my car had been baking in the sun for three hours (btw, my car is jet black). I activated the "summer convenience" feature of the key fob that opens all the windows and sunroof to let the heat out. Everything worked perfectly until I closed the windows. The right rear window made a sound like breaking glass with a loud snap and would not close. I immediately called Tony at Chapman BMW and left a message and noticed it was 3:47PM. After completing my call I headed straight for the dealership. About 12 minutes later my phone rang and it was Tony telling me to bring the car in...at this point, I was a mere 5 minutes away. The really cool part was that I was there five minutes later and when I pulled into the garage area my name was already on the marquis above the driveway, and my loaner car was already there running. Tony took my wife and I into his office...his very air-conditioned 72 degree office...and had me sign a work order and then we got into the 430i he loaned us, and we were home ten minutes later. Around 2pm the next day my car was done and waiting in the driveway all washed and waxed...they even used tire shine. It was awesome. Anytime I have had a problem with my car, Tony has diagnosed it correctly and fixed it correctly and been very straightforward about the costs. I have NEVER had to take it back to have a repair repeated. Thanks Tony!!

This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..

I bought my Ford C-Max Energy from Earnhardt Ford in early 2014. After rejecting a zillion of useless add-ons and extra warranties, the seller got me to buy a D-Fence GPS system for over $200. I thought it might be a good idea because I often forget where I park my car. But I was not told that this service required a subscription after the initial free months. Worse, I was not told that the installation required disabling the DLC connector used for emission testing. For the above reason my car did not pass the emission test this month. I went to Chapman Ford and explained to me what had happened. Not onlyt that, but they fixed the issue at no charge (and in less than 30 minutes!) even though my warranty had already expired. Bottom line: if the car sales division is as good and honest as the service division, your next Ford should be from Chapman.

My Ford Escape is roomy and has just enough room and space for me and my family. We can not wait to take family trips!

Adora Fryant was truly exceptional. I know that the expectation is that a salesperson will receive perfect 10s, and I have given such high scores in the past, but Adora is the first one which I actually feel is deserving of such high marks and praise. Adora was incredibly knowledgeable about the entire line of Audi vehicles. I had initially gone in to look at the A6/A7. After that initial session, I talked with her again and she shared about the recent updates to the A4 and that it might be a better fit for what I was looking for. Eventually, she helped me decide on the S4 and the particular options that would be important and relevant to me. She was always available to provide info and help, both over the phone and in person. I have subsequently leaned on her knowledge in looking at Audis for my wife. I would happily recommend her to any friend or family member who was considering an Audi. If I could rate her higher than a 10 on the given scale, I would. Adora Fryant, Chris Curtin, and Jack Serena were very easy to work with on negotiating the deal and financing. Of the ~10 dealerships that I contacted to obtain a quote, the team at Audi Chandler was the most competitive. In addition, they made sure that the financing available (including the Summer of Audi incentives) was as good as the other financing options I was looking at through our credit union. This consideration saved me the time and effort of needing to go through that process and allowing me to close the deal sooner.

It’s drives smooth, long lasting, beautiful features, a lot of room! I drive this car for commute to work and it handles beautifully best car!

I'd shopped around for some time even looking at lightly used 2017/18 F250's but no one was able to compare to Chapman. I found a few nice used with low miles, but compared to what I paid for a new 2018 at Chapman it wasn't even close. Everyone was friendly, very low pressure sales, and they took the time to answer my rigorous barrage of questions. They even found the exact F250 I wanted and had it shipped to Chapman. Overall, very happy! It was a refreshingly good experience and I love my new 2018 F250 Lariat Ultimate!!

I love this vehicle so much and it’s great on gas mileage. Rides great and very spacious.. would recommend this car to anyone. It’s the perfect family car

I am so Thankful and happy with my car that I purchase from this dealership. My salesman Scottie Williams had AWESOME customer service and was very friendly and really help my mom Sheila and I ( LaShona Stricklin)find a nice affordable car that we was looking for. I must say it's a job trying to find something you like and in your price range. Scottie Williams I must say in my years of buying a car he is one of the best saleman I've ever work with he was so polite, patient and was very knowledgeable about the vehicles I was inquiring about. I will like to thank you Scottie Williams for your expertise and great customer service I would truly recommend a family member or friend here and would show ask them too ask for Scottie Williams keep up the good work and thank you again for your awesome customer service. You ROCK 😊

Great car for my needs. Lots of space, drives beautifully and handles marvelously. Economic fuel usage, and the rear view camera is great. Highly recommend.

Quick response; salesperson accommodated my schedule. Test drive was average length. I knew more about the car than the sales person did but it was an exotic car so that is understandable

It’s great. Fully loaded & drives great. I love it. Best car I ever owed. It has everything u possibly want in a car. ’

It is really hard for me to give credit/kudos to a car dealership...but Bell Ford deserves it. They couldn't have been nicer and more straightforward. Buying a Focus was apparently one of the better decisions I have made and I will gladly return with more business in the future.

I really like the car. Excellent value, 2015 used model, the car was from another long-time customer and was in great shape. Runs great and is in spotless condition.

We bought my daughter's 2016 Honda Civic from Arrowhead back in Nov 2015 and had a great experience. Unfortunately the air conditioner quit working in July 2018 (not the car's fault, teenage driver :(. Of course a vehicle without working air conditioning in Phoenix during the summer is unusable. We took the car back to Arrowhead and worked with Steve Bullock through the entire process. Steve kept the lines of communication open advising us step by step through the repair process which took less than two days only because of some unforeseen additional issues with the AC system. I have a mechanical background and do most of my own maintenance on my vehicles, so I know some of the shady stuff service/repair shops can pull to pad the bill, I can assure you that Arrowhead does not operate like that. Steve was honest and up front with me and I really appreciated that. I now am a customer for life on both the sales AND service side at Arrowhead. Thank you Steve! - Tim Timmons

Love everything except the front seat area. Does not have enough space in between seats for console area. Also, the windshield in the front is hard to clean.

Had and issue with my stereo. Made an appointment and took it in to have it looked at. My service rep was Justin Reed. He was very great right from the start. I purchased a Ford Fiesta hatchback from Peoria Ford and my last visit was not so pleasant, so I was a bit nervous about how it would go. Needless to say I was very pleasantly surprised. Justin took good care of me and made sure I knew what was going on the entire time. The waiting facilities were also good. The only criticism I have about that is they should sync their big screens so there isn't multiple audio signals. Too much to try and listen to. Luckily I brought my iPad and they have free wifi. Very pleasant experience all around mostly thanks to Justin. Thanx guys.

This is a great vehicle. I was surprised at how roomy the interior is and the storage/passenger room available. This is the smaller 1.6 L turbo engine and it has more than enough power to drive the highway safely! Nice ride, very quiet! Love the dashboard design-looks super and has a lot of electronic stuff! Handles great, very stabile at low and highway speeds. Got lucky with this car, highly recommend it. Great gas mileage too.

I have had many new vehicles over the years but none surpass my 2014 BRZ and now my 2018 Outback 3.6R. It is powerful, quiet, comfortable and, in black silica, truly good looking, especially for a crossover SUV. As before, when I purchased the BRZ ( what a monsterously fun vehicle!), everyone was cordial and non invasive when I came in to browse. My former Suoerstore go-to, Jason, had moved on to mange the Porsche dealership next door but he asked John Barrivecchio to help me find the right Outback. John was and is a fabulous agent: Cordial, open, completely honest and forthcoming and very knowledgeable and informative. He answered every question and often anticipated most of them before asked. I had done a good deal of research and knew that if I was buying, the 3.6R V6 was the only vehicle that would have the power needed to get out of potential accidents before they happened. I also found that the safety and warning features surpass all other auto makers anywhere near it's class. John confirmed this as did the financial individual who owned the same vehicle. One side note: during negotiations my wife came in with her WRX to ask if the damage to the clear coat was still under warranty. She was upset, and John went straight to the manager of that department and asked him to please deal with it. He did so instantly to the immense satisfaction of my spouse. As John put it, "If we can't help our own customers, who can we help?" Sure, it was a convenient thing to say, but I totally believe him and trust in the associates at the Subaru Superstore. in short, I recommend them without reservation.

Ford has been building cars the public needs and want. The 2015 Escape is no exception. This vehicle pays attention to every detail from the inside out. The mechanics cover your needs for both fuel economy and performance, which make it a blast to drive. The interior is rifined, comfortable, and practical in its layout, which makes you feel at ease. As for the exterior the Escape has great looks both sporty and mature.

My service advisor was very respectful and knew my concerns and handled them very well and in a timely manner Thanks Jesus C

I would definitely but again. This is an excellent cast. Very comfortable. Rides well. Lots of bells and whistles because I bought the Titanium model.