My Sales Rep. was amazing and very polite. He had us in and out with all paperwork ready in advance! He was on it! This is the reason why my family members get their cars from Auction Direct.
Most Reliable SUV I’ve Owned
by irisheyes5193 from North Brookfield, MA
December 25, 2018
This SUV has surpassed my expectations. I love how it drives, it’s nice & smooth like a luxury car. It’s get almost 24 miles to the gallon. It’s s 4 cylinder but has the “kick” of a 6 cylinder. There’s plenty of room in it. I have the Titanium version and absolutely love the “extras” that I didn’t need but am glad I have now!!! This vehicle has far exceeded my expectations!!
The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!!
-Proud Owner of a Nissan Rogue
Best car I ever owed
by Michele-Eagles Fan from Hamilton NJ
November 26, 2018
It’s great. Fully loaded & drives great. I love it. Best car I ever owed. It has everything u possibly want in a car. ’
My situation is probably unique, but I filled out an online form requesting they help me look for a 2009 Honda Fit. I submitted it on Wednesday, heard from Jay (salesman extraordinaire!) that night, and then by Friday, drove home with the exact car I asked for. That goes to show that University Ford is willing to move fast to get you in the car you want. They're also diligent about checking email and online request forms, so for those of us who deal best in the "virtual world," that's a major plus. They made the entire buying process as straight forward and painless as possible. Just an all around positive experience. I highly recommend dropping in to see Jay and the rest of the team (it's a small operation, which is also a plus in my book). I will definitely recommend them to friends and use them again someday.
GREAT VALUE - BIG SUV ABILITY IN A SMALLER PACKAGE
by FL Aquaguy from Wellington, FL
December 12, 2018
This is a great vehicle. I was surprised at how roomy the interior is and the storage/passenger room available. This is the smaller 1.6 L turbo engine and it has more than enough power to drive the highway safely! Nice ride, very quiet! Love the dashboard design-looks super and has a lot of electronic stuff! Handles great, very stabile at low and highway speeds. Got lucky with this car, highly recommend it. Great gas mileage too.
I came in to trade my car in for another model and the staff were extremely helpful and easy to work with. The environment is NOT the crazed rush of a big dealership.
I recommend Hollingsworth to anybody that is in the market for a car.
by Lexi25 from Colorado Springs Colorado
November 12, 2018
I love this vehicle so much and it’s great on gas mileage. Rides great and very spacious.. would recommend this car to anyone. It’s the perfect family car
I was recently looking for a new car and was really dreading the whole experience but I have to say that Ray Mabe at Classics Ford in Smithfield made the experience so smooth and effortless! He was knowledgeable and treated us with respect I would definitely purchase another car from him !
So happy I choose this model
by cdwilliams896 from Londonderry NH
November 6, 2018
I love everything about this car except not enough room for 3 car seats in the rear, you can fit them in but its a tight fit and hard to reach the seat belt connection, it do able but not easily done, I personally find that everything I need to use such as lights, gps, radio is all with in reaching distance and easy to use, its great on gas, drives quietly and of course my favorite feature is the back up camera
They were very nice and helpful, I was looking for a safe car cheap on gas since I am a student, and I couldn't find better. They helped me through it all! I don't have a good credit, so instead of sending my application everywhere, they were honest with me, and talked to their relations. They were patient and honest with me, I definitely recommend this place!!
A beauty from top to bottom.
by Karen from POSTVILLE, Ia.
November 6, 2018
Very good mileage, great heater and air conditioning. Love the fact I don't have to bend down or climb up to get in. Just slide straight across and sit. The stereo is excellent.
Great experience. Sales person Reggie Jones was great to work with. He stayed on top of things and got me a good deal. I would definitely buy another car from him.
This has been such a great car, I bought a 2018.
by Rich from Grapevine, Texas
November 5, 2018
I bought this car from Ford, I was second owner, Ford Leasing was first. I have driven this car all over Texas, and to Colorado a couple of times. I still has 28,000 left on a 100,000 mile bumper to bumper warranty.
Took my Navigator L in for some brake service and dealt with Doug in the service department. He was responsive and helpful. Did have one issue with the work, but Doug worked to resolve the issue quickly and to my complete satisfaction. Highly recommended.
by Bobby and Betty Corbitt UNC fans from Raleigh North Carolina
May 8, 2018
I have bought many cars from Ron. He is very conscientious knows his product. Takes this time going over the vehicle and make sure that all questions are answered. Very patient person great attitude. Every time I talk to him he will ask me how my wife is doing and how our sons are doing. I feel like we have a personal relationship with Ron. Capital Ford all of feel real proud of having this gentleman working for them. He is very honest and has great integrity. He works hard for his company and his customers. I hope he gets recognized from this review. If you're looking to buy a car ask for Ron he is in the new car Department
Courtney Elliott is the best! My daughter was looking for a reliable used car. Courtney was kind, honest, and very helpful. She helped my daughter find a good, reliable car at a very good price. There were a few issues that needed to be fixed and Courtney made sure everything was fixed. I had also been looking for a car, but was unsure of exactly what I wanted. Courtney was patient & helped me find exactly what I wanted in a car, at exactly the price I wanted to pay. I would recommend her to anyone looking for a car. She is one of the few car sales persons I've ever felt wasn't trying to just make a sale, but really cared about us. I hope Capital ford realizes what a gem they have, but in such a male dominated feild; I'm not certain they do.
I am writing on the behalf of Reggie my sales person. The day before I went to the dealership, I contacted him to make a schedule for the following day. The next day as my husband and I pulled up in front of the building.Reggie walked up to us and asked if I was Mrs. Lyon. I was impressed to see that he was waiting for me outside and not inside the building. He showed concerns about what I liked with out pressuring me to buy a car. I give him a (5) for effort. Thanks Reggie Happy Holidays.
by Robert and Betty Corbett from Raleigh North Carolina
September 12, 2016
My husband and I was in the Dealership in the beginning on the week a bought a New suv. She got online the next day and looking at more cars. I asked her why she looking at more cars she informed me that we are going to look at cars when I get out of work at 5.00 Pm on Saturday I told her ok wow. We both arrived at the dealership the same time Mr Ron was waiting for us .We both looked at the New Ford Fusion. We took it on a test drive. She loved it she said just bought the New Ford Escape in the beginning of the week. We need a sedan now. So we bought the Ford Escape. Our son was with us he was looking at the Ford Mustang. Ron speller took about an hour and a half with him very patient went on a test drive with them. Ron speller went over everything with him on the car. Mr speller is a incredible man and we are so blessed that we met him. He is like our guardian angel. He had both of the new cars cleaned up and ready to go by 10:30 Saturday night. Mr James Bennett worked out the numbers on both cars. We bought them that night. It is truly a blessing. 3 New cars in one week.
They were great in every way. They answered all my questions that i had up front and even worked with me on price. I needed a few things fixed and they got it fixed.
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