Used 2015 Ford Escape for Sale in Richardson, TX

I was waiting on another service rep with whom I made the appointment. He was busy with another customer. I mention to an employee that I was really in a hurry to be on time for my hair appointment at 1 pm & that unexpected traffic in Dallas (unexpected traffic in Dallas...my bad) put me behind my schedule. Soon Jim came over to take care if me instead. I so appreciated that! He took my info, got my car in the "que" & when I told him about about possibly being late to my next appointment- took the time to walk with me to see if the driver for the courtesy ride was ready & available. The driver was & I took advantage of that ride. I arrived at my appointment only 2 minutes late! That was great! Then when I received a follow up call, today, about how my service went- I shared that I inadvertently left my receipt at the cashier's office. While I was on the phone with Jim, he emailed me a copy right there and then! That is service I will return for! Roy Coleman has taken excellent customer care of us through the years & when I neglected to ask for him yesterday while making my reservation, it is GREAT to know that there are other great reps to take care of my needs. Good job, Jim! Thank you for the team at North Central Ford!

It’s great. Fully loaded & drives great. I love it. Best car I ever owed. It has everything u possibly want in a car. ’

We were the couple who stopped by to test drive the 2006 Honda Odyssey today. We ended up buying a different vehicle from a private seller, but we wanted to tell you how impressed we were by your dealership and we have already recommended you to some friends! We appreciated how friendly your staff was even after we ended up buying something else and felt like you would make sure the van we would have bought was in the best possible condition. Your office space is beautiful and felt homey too:) thank you!

Very good mileage, great heater and air conditioning. Love the fact I don't have to bend down or climb up to get in. Just slide straight across and sit. The stereo is excellent.

The staff was very friendly and extremely. They are real miracle workers. They did an amazing job getting me a new vehicle. I'm still in shock they were able to complete the deal.

I would definitely but again. This is an excellent cast. Very comfortable. Rides well. Lots of bells and whistles because I bought the Titanium model.

Never thought buying a vehicle would be so easy. Joe is the man behind making the whole process smooth sailing. His down to earth personality made us forget he was a salesman. Definitely worth the hour drive!

Great car for my needs. Lots of space, drives beautifully and handles marvelously. Economic fuel usage, and the rear view camera is great. Highly recommend.

Scott Alter and Don Randall were great to work with... they help me diagnose the noise issue with my 2015 F150 and got the problem fixed within one day. Couldn’t be happier to know those two and would recommend any service needs to AutoNation.

This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..

Not sure why I can't change my previous review directly, but I will update wit a new one. I was contacted by the Service Director and we re-scheduled my service for today. Everything was flawless, was impressed with the efficiency and professionalism of my service advisor, Justin Holt. If this dealership keeps this high standard of service, they might become one of the best in North Dallas. Thank you, guys!

It’s drives smooth, long lasting, beautiful features, a lot of room! I drive this car for commute to work and it handles beautifully best car!

It was an absolute pleasure working with Sam Rushing and his team. I inquired about a new 2016 F-150 Lariat 4x4 online. Sam contacted me within minutes and was extremely knowledgeable. Soon after speaking with Sam, I took the short drive out to Town East Ford from Dallas. Sam was able to have my Trade appraised very quickly and I was offered an amount well above fair value! After working out all the details, I was driving my new truck home that evening! I have to say that this was one of the easiest, most pressure free and enjoyable buying experiences I've ever had. Sam's level of Customer Service is unmatched. He made the whole process very comfortable and puts you at ease in a situation that can be very stressful at times. It was also very nice to have a salesman who truly enjoys his job. You can tell that Sam is genuine and really has a passion for selling Ford cars and trucks. His positivity is infectious!! I wouldn't be surprised to see Sam as the next New Car Manger! Maybe even the GM at Town East Ford in the coming years! I also had the pleasure of working with a few other people I would like to mention. During my time with Sam, he had a trainee that was shadowing, his name was Johnny, aka "Tiny". Tiny wasn't so tiny, he also made a very large impact on my experience. Tiny was only a few weeks into his new position at Town East but he could have easily fooled me. He had a very professional and welcoming vibe to him. He showed true interest in getting to know me as a person rather than just a car buyer. He too also had a very positive attitude and strong focus on Customer Service. The last person I would like to mention is Mr. Ozay Jones in the Business Center. Mr. Jones handled all the organizing and finalizing of the finance for my purchase. He too was a great example of excellent customer service. He took the time to listen to my needs as a driver and made appropriate recommendations to help extend the lifetime of my new truck. Mr. Jones also made the "Paperwork" section of purchasing a new vehicle smooth, easy and a quick. Overall this was an absolutely wonderful experience. I will be taking all my future business to Town East Ford. As a local business owner myself, with over 200 employees, I understand the importance of having great people on your team. People who truly believe in making the customers experience the best it can be. People who make it look easy and unscripted. Town East Ford has succeeded at this with these 3 gentlemen. Thank you to Sam, Tiny, Mr. Jones and Town East Ford for the wonderful experience. You WILL see me again.

From heated seats, a moon roof, four wheel drive, cool features, and a pretty color. I love it! It drives awesome too. I have a big back seat and room to transport larger items! It's great.

Everyone at VW McKinney was very friendly and customer-oriented. They had exactly the car I had been searching for, and they worked with me to come to a price we both could agree upon. The car was nicely detailed when delivered to me along with a full tank of gas. I recently took the car back to the dealership to have something installed, and I found the service department to be as friendly as the sales personnel. There is a VW dealership closer to my home but in the future, I will drive the extra miles to VW McKinney for their friendly attitude and top-notch service.

This is a great vehicle. I was surprised at how roomy the interior is and the storage/passenger room available. This is the smaller 1.6 L turbo engine and it has more than enough power to drive the highway safely! Nice ride, very quiet! Love the dashboard design-looks super and has a lot of electronic stuff! Handles great, very stabile at low and highway speeds. Got lucky with this car, highly recommend it. Great gas mileage too.

Everyone we came in contact with were great and went out of their way to be nice. Very accommodating to me and my friend who is very Indecisive. Great bunch of guys and will highly reccomendations!

I love everything about this car except not enough room for 3 car seats in the rear, you can fit them in but its a tight fit and hard to reach the seat belt connection, it do able but not easily done, I personally find that everything I need to use such as lights, gps, radio is all with in reaching distance and easy to use, its great on gas, drives quietly and of course my favorite feature is the back up camera

It was an excellent deal that we did, I am happy 😁😁😁😁😁with my new car HONDA CIVIC. Thank you John for making it quick and easy for me.??????????

I love this vehicle so much and it’s great on gas mileage. Rides great and very spacious.. would recommend this car to anyone. It’s the perfect family car

Love everything except the front seat area. Does not have enough space in between seats for console area. Also, the windshield in the front is hard to clean.

I bought this car from Ford, I was second owner, Ford Leasing was first. I have driven this car all over Texas, and to Colorado a couple of times. I still has 28,000 left on a 100,000 mile bumper to bumper warranty.

Found them on Cars.com. Fast call back with lots info. I went in for a test drive took it to my mechanic, it all checked out fine. They ordered me extra key Fob along with front pumper trim which I wanted replaced. Highly recommended. Great customers service and follow up.

My Ford Escape is roomy and has just enough room and space for me and my family. We can not wait to take family trips!

Mark Prestwood is the advisor I've been with for many yrs. referred by another good gentlemen the Car Salesman Tony Ed Brewer, who I'd bought (2) cars from & come this Nov 2018 I'm buying another vehicle for my mom a maximum, who she too will have her Nissan vehicles maintenance on whenever necessary & I'll direct her to the Advisor Shenielle Hernandez &/or Mark Prestwood, who at a short notice due to the absence of my friend Mr. Prestwood, without hesitation Mr. Hernandez greatly assist me this past Sat Sep 1st with my car maintenance. He was remarkable helpful to me at the end of his work day, for that he's a 5 STAR GENTLEMEN OF THE DAY!!! :-) & so are the others: THANK YOU VERY MUCH MR. SHEIELLE HERNANDEZ & OF COURSE MARK PRESTWOOD & DEFINITELY BY BUDDY TONY ED BREWER!!! :-) THIS CREDIT IS DUE TO THEM ALL FROM PAST TO PRESENT.

I really like the car. Excellent value, 2015 used model, the car was from another long-time customer and was in great shape. Runs great and is in spotless condition.

I went to the dealership due having received a notice about a recall. Zavier did his best to go above and beyond to help me out, he even found another recall that I didn't even know about! Thank you!

This SUV has surpassed my expectations. I love how it drives, it’s nice & smooth like a luxury car. It’s get almost 24 miles to the gallon. It’s s 4 cylinder but has the “kick” of a 6 cylinder. There’s plenty of room in it. I have the Titanium version and absolutely love the “extras” that I didn’t need but am glad I have now!!! This vehicle has far exceeded my expectations!!

My company has done Pinstripes for years in the Service Dept. Great people, great facility, helpful to the Max. Not to mention that they pay in a most timely fashion. Love this outfit!

I wasn't sure at first about getting this small of a car/suv but oh my gosh after driving it I fell in love with it. It is great in gas mileage and is a zippy little thing. Also really like the hand free option to talk on my phone while driving. We are getting ready to help my daughter get a car and we are looking at a second escape in the family.

It gets great ? mileage. Should have bought one sooner. Also looks sporty going down the road. Hope to tell friends what a great deal I got!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

great that it has all wheel drive and it has so much more room than my previous car and it has great pick-up on the highway

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Ford has been building cars the public needs and want. The 2015 Escape is no exception. This vehicle pays attention to every detail from the inside out. The mechanics cover your needs for both fuel economy and performance, which make it a blast to drive. The interior is rifined, comfortable, and practical in its layout, which makes you feel at ease. As for the exterior the Escape has great looks both sporty and mature.

I was looking for a SUV that was good on mileage for my family since my husband and I both drive 44+ miles back and forth to work everyday. Comfortable, great, and sporty looking.