Used 2018 Ford Escape for sale in Richardson, TX

I was promised a free car wash after the service but it didn’t happen. My car was really duty when I picked up. I checked about the shuttle service before i went to the the dealership because i needed to be home for a class. I got there to find out the shuttle service was not longer available

We were very pleased with our experience. Don was very quick to return my initial communication. He explained the procedure for us meeting and had the car ready for our examination. All care was taken to insure the cleanliness and contamination free condition of the car. The procedure for purchasing the car was smooth and followed social distancing standards. We could not be any happier with how we were treated.

The vehicle looks very well designed. It rides nice on our mile long dirt driveway. Easy to drive and real comfortable, with great visibility all around outside.

We went to purchase a new car last week. The inventory is fantastic, and Adrian Lopez went out of his way to help us get the car we wanted! Adrian was very courteous and professional.

this car was in good condition and met the qualifications i had for a trade in. after mistakes with a recent trade, i examined it carefully and found it to be what i wanted.

The dealership was great the staff was super friendly and helpful. I will defiantly be buying my next vehicle here again. I will recommend Echo Park to family and friends

A pleasure to drive has all the bells and whistles you could possibly want . Size is very comfortable and area behind seats is large for many items

Overall great experience. They only sell certified pre-owned vehicles. Process was easy, and no haggling. They gave me a great deal, and I never felt pressured. VERY HAPPY with my purchase so far.

We bought an Infiniti QX80 and within days had it checked out by Crest Infiniti. There was a major problem with the engine. We took the findings and the Infiniti Crest bill back to EchoPark Automotive Plano. The EchoPark Automotive Plano General Manager, Geremy Smith stepped up and said he wanted to make it right for us. They took back the car, paid the Infiniti Crest bill, gave us a loaner car, and found us a replacement QX80. In the end we got a great car, at a really good price, with no hassle when the mechanical problem was discovered. I would tell anyone who’s going to buy a car to go to EchoPark Automotive Plano. They owned the problem, stepped up and fixed it. That’s a good dealership.

MY OIL GOT CHANGED WHAT AN AMAZING, REPETITIVE EXPERIENCE THE COFFEE WAS VERY COFFEE

I drove 6 hrs because Westway said would give me the best deal and they didn't disappoint. The salesman I had worked his butt off trying to get the right deal at a price I was looking for. Ive been to many other dealerships and non compare to the experience I recieved from Westway.

The car has comfortable seats. Plenty of leg room too. Backup camera has come in handy more than once. It handles well through mud and snow. Reliable in any weather situation.

Recently my wife n I went searching for a used car n and as stressful as shopping for a new vehicle can be we were met with a yung lady name Kyel who made such search very comfortable. Thouigh we werent able to find what my wife is looking for we have decided to wait another month to try our luck with a new selection.The yung lady was so generouse n helpful that my wife exact words were "if im gonna buy a car its gon be from her' with that being said i would like to commend your dealership on such staff member. Thank you so much n hope to see yall soon

Doesn't compare to my former larger sport utility vehicle, I miss the room. Don't like the auto shut-off engine...that is annoying but I wasn't told about that until after I bought it.

Took my vehicle in for service was treated with professionalism from my advisor would rec this dealership to any and everyone!!!

Best buying experience ever! Ron Smith sold me my first Escape in 2017 and this one as well..Exceptional service from both he and Gabriel P.

Ryan took good care of me. Stayed late and was patient with me when I was trying to prove my proof of residence despite my apps being difficult. I also appreciate Garry. He was quick and got me where I needed to be.

They where good . If you get ur tires worked on make sure check u still have wheel lock.

Our salesman was very personable, and professional. Everyone there was extremely nice. The finance person that they sent us to was also the same and very knowledgeable in answering questions that we had.

I was disappointed that I received only 1 key and there were no mats for the floorboards. Otherwise, everything else was good.

After finding a car on cars.com I went to EchoPark to take a test drive and ended up purchasing the car. The process was seamless, the price was great and Darrius was so nice, patient and very helpful. They have a lot of cars but that’s easy to navigate with their online system. I also appreciated that you can review the Carfax report upfront at no extra cost.

Had a great experience buying a car here today. Brent and Paul were both amazing to work with and made the whole process quick and easy. They were able to find exactly what I was looking for and we were able to get the whole deal done fairly quickly. The facility was very clean and they were following Covid safety protocols including sanitizing the vehicle before I test drove it. I would recommend shopping here for your next used car.

I had a bad accident in Jan , My face was burned by the airbag. Aston took very good care of me. We met him on the parking lot while he was working with some else he gave me his number to call when I was ready after I found what I wanted. After test driving the car a few hours later I was driving home in the SUV I wanted. I would like to say thanks to the other team members that made me feel comfortable, they worked with my daughter to help get me back on the road. It felt like I was working with family.

Charles Bright was an excellent help during my first car buying experience. It was great. Also, I started with Ashton initially, and he was just as great. Thanks guys!

I will definitely purchase my next vehicle here. Charles was fantastic in getting me exactly what I needed. He was courteous, helpful, informative and was a pleasure to work with.