Seen the car I wanted online went into the dealership I was greeted by salesman Curtis Smith he was amazing from start to finish very professional very easy to work with Curtis made the hole experience very pleasant... Bought the car that day very happy
Awesome people, awesome service. They found exactly what we were looking for at a price we could afford. We have bought our past 2 vehicles here also. Daughters also purchased vehicles here. We bought a 2014 Chevy Equinox. Love it!!! Luke was our salesman and he was so helpful in the whole process. We were totally satisfied!!!! Thank you Luke! Thank you Russ!
I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.
We recently purchased a 2016 Ford Edge at Imperial Ford, and had the pleasure of working with Ali Kehail. Buying a vehicle is not one of our favorite things to do, but we have to say, that this experience was a good one. Ali is a great salesman, and we appreciate his superior professionalism. We highly recommend Ali, and encourage anyone who???s looking to make a purchase.... make sure you see Ali....!!!!!!
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
I went to the dealer for a quick oil change. I was asked by the service guy Don if I had appointment, I did not. I asked how long the wait,he said under an hour. He said he could do it right away.. Had the vehicle in and out as he said. Great job Imperial Ford service team..
Had already planned on buying a truck at another dealership but decided to stop at Imperial Ford in Mendon before heading back to the other dealership. Kevin Raposo immediately noticed me on the lot and showed me a number of options on site. Kevin and Ian Marsh also mentioned a 2018 XLT that was off-site at the time in Milford and offered to take me to see it. While it was not my intention to buy new, they both did an great job of selling the attributes of this (almost) new F-150XLT. They worked with me on getting a fair price on my trade-in to help get to my budget. And despite the extenuating circumstances of the title with the previous owner, they pushed to get the paperwork in order as soon as possible. There was no pressure and they were willing to work with me. A great experience.
Went into the location on FRIDAY morning with the intentions of looking around for a new SUV..They made it such a great experience that Drove out with a 2018 ford escape .They dedicated there day entire day to making this happen and drove out that day . I will never buy anywhere else Rich Baer
Made another appointment for another Focus transmission problem. Service Rep assured me it would be taken care of. He gave me an appointment for the next day. By midday, received a call that the car was ready for pick-up, luckily this time it was just a module needing replacement.
I brought my 2007 Chevy Express 3500 Roadtrek 210 in for regular maintenance & RI inspection. They went above & beyond my expectations & for a great price. I highly recommend this service dept for your Chevy. Thank you for the excellent job!
I love this dealership! Rebecca is absolutely amazing and so friendly and accommodating. She really helped when I was so indecisive about which car I wanted. There was absolutely no pressure to buy a car which I loved. All the other places I went to were too pushy, but not Hertz! Whole experience was great, and they were close by too!
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