A great experience buying a used vehicle from this team!
December 3, 2018
I purchased a 2015 Buick Enclave from Tim Guillette at this dealership about 3 weeks ago (September 30, 2018). Tim was very helpful in answering all of my questions and did not hesitate to track down any answers he did not have off of the top of his head. Tim also met me at my local police department for a VIN check on his day off, going the extra mile for my convenience. I HIGHLY recommend dealing with Tim! Nikki in the finance department was also very informative and helpful without being "pushy". The financing went smoothly and there was no "hard sell" on the extras. I was "informed" of all the coverage options, but no high-pressure sales tactics. The service department (I dealt with Eric Leuropa and Bruce Palmer) was also very attentive to my concern with a radio issue and once they realized that they need to order the parts, it was handled quickly and the repair will take place within a week. They also printed off the service record of everything that was done to this vehicle before my purchase, including their comprehensive inspection and which things were repaired and/or serviced. Top notch! This has been my 8th used vehicle purchase in my lifetime, so I know that some dealerships can make the experience "less than enjoyable". I have to say, all-in-all, this was one of the best experiences that I have had buying a used vehicle.