Used 2021 Ford Escape for sale near Memphis, TN

I arrived on a Tuesday to test drive a Ford Edge that I was interested in. After checking out other locations are returned on Wednesday to finalize the deal. I've known car purchases to take up your entire day but even with a trade-in, Omar had me out in two and a half hours.

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

Courteous, employees, and wonderful service was done here. Very clean waiting area. Quick work was also done, and the employee seem to know exactly what he was talking about!

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

My first time in the service department and it was a great experience. I needed a new tire, thankfully I purchased the tire warranty agreement. My sales rep, Shannon Mayes, saw me there and took great care of me, communicating with me and my service reps Joe and Dre. Initially, I went to AutoNation Honda close to my home and was incorrectly advised to take my vehicle back to where I purchased it. Shannon immediately made contact with management at the Honda location to make sure they were aware that I was given incorrect information. Joe and Dre made sure my vehicle was repaired and returned on the promised date and time.

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

My initial visit to AutoNation Honda was with Trey. He was very knowledgeable and honest about their inventory. I actually chose AutoNation because they appeared to have a better inventory of the Accord, versus their competitor, which is closer to my home. Several weeks later after speaking to Trey, as I did my final online research & inquiry of the 2025 Accord Hybrid Touring, Josh, responded, aggressively. So aggressively that I completely forgot about Trey, and for that I am sorry. The transaction went fairly smoothly, but Josh wasn't as knowledgeable about the car, as my further inquiries uncovered. He had to ask another salesman for the answers. This is where I truly regret not remembering to go with Trey. Anyway, just before taking possession, my husband and I inspected the outside of the vehicle and noticed lots of smudges. My husband stated that the car had been wiped down with dirty towels. Josh insisted that the people in the shop used clean towels and went and got someone to wipe it down again. This person showed up with dirty towels in hand and commenced to go over the car. We eventually said thank you but the smudges were still there. They said that ALL their towels were dirty because people in the shop used the same towels to wipe the car and the tires and washing them didn't help. They also said that the supervisor never ordered new towels, when I asked about different towels. My husband said not to worry, he would wipe it down when we got home. Just before I got in the car, I noticed Walter standing nearby and found him extremely knowledgeable about the car I had just purchased and answered the last of the questions I had and gave me a few pointers. I truly appreciated that.

If you think of the EcoSport as a cute but clumsy kid, the new Escape is a mature and capable adult. I guess you could call it affordable by 2021 standards though it costs more than any 5 (or possibly 10) of my past cars. My '21 was built toward the end of the '21 run and has the digital dash. All of the features of the 360 package work as described, and the infotainment features are easy to navigate. Some car settings are only accessible through the screen. Though the milage isn't outstanding, I've gotten 37mpg highway with the 2.0L turbo. It has plenty of power to get up to freeway speed. Passengers have been very comfortable and the handling is good at posted speeds. Adaptive cruise is great! HOWEVER, if you've never used it, be careful to turn it off before leaving the freeway. It will slow you down to match the traffic, but as soon as there's no one in front of you, it's going to send you back to the preset speed in a hurry...Not a fun thing on a sharp off-ramp curve. If you're looking, the interior details of the '21 are a little more refined than the '20. This is only my 3rd new car in 53 years of driving and it still amazes me how what passes for standard equipment today would have been Sci-Fi in my '68 Cougar.

I had a good experience. The staff is very nice. The facility is clean and in a good location. They solved the issue I was having.