We went to Ford of West Memphis to just start looking. We wanted a specific 2015 truck. Nick Coulter found us the exact 2015 f150 we were looking for down to the color and rim style. We also got alot more options than we requested which is great. He was amazing with our 9 yr old son throughout the buying process. He has been telling everyone what a great time he had with his buddy Nick at Ford of West Memphis. Nick Coulter took all of the headache and hassle out of buying a new ride and made it a relaxing fun experience for the whole family. He has made a customer for a lifetime.
2018 Ford Escape S Review
Luxury Comfort but at a lower price than others...
by Greg from Auburn, WA
April 8, 2019
We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.
We have been buying our automobiles at Ford of West Memphis for years now. Each time we have used the service department it has been a pleasure. The volume of customers alone speaks highly of the business model. However, the Team of professionals in house is the best Management could hope for. Keep up the good work.
2016 Ford Escape SE Review
I love my car!
by Teewall from Mechanicsburg, Pa
May 11, 2019
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
2016 Ford Focus. Staff is amazing! They worked with me all day. Showed me a lot of vehicles and gave me an outstanding deal!
2014 Ford Escape SE Review
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
THANK YOU Nick and Ford of West Memphis for helping me get my first car! You texted me pics, and videos of the exact car I wanted without having to come in, he even sent us a credit app to fill out online! THANKS FOR MAKING IT SO EASY!
Ron was wonderful. Would recommend him for anyone buying
2017 Ford Escape SE Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
I had my 2016 CRV serviced for an oil change and tire rotation and 20000 mile service. My service advisor Josh McConnie was professional and ready to serve me. The service was efficient and a complete check of all the systems was completed in a short time. The waiting area is very nice with comfortable seating and a large screen TV, wi-fi and work stations and free coffee and donuts too! Thank you Josh!
2018 Ford Escape SEL Review
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
Meagan was an angel! She was the only one who would listen to me over the phone, so I took my car 25 miles away when other locations were closer. She was able to help me with all of my needs, I appreciate her getting everything done quickly and affordably. She is an amazing asset to Ford! Thanks to the entire friendly and professional staff!
2018 Ford Escape SEL Review
by Chet from Clare , ill
April 26, 2019
Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...
I have been bringing my Explorer to this dealership for service over the last 3 years. My experience has always been first class. I have gotten to know these folks on a first name basis and I will tell you, their number one goal is you, the customer. Thank you!
My rep went beyond to help when I really needed it. I was traveling thru Memphis and needed to reach Nashville, two tires went flat and after trying three other locations I made one final try to find a business while to stay after hours to meet my emergency. Barbara M stayed past quitting time to see that the work was done so I could meet my appointment. Top marks for Barbara and Auto Nation Ford
I was welcomed by Mr. Lee Gault, Assistant Service Manager when I pulled my truck in for service and he was very helpful. I advised Mr. Gault of what services I needed and he went into detail to explain what would be done and showed me where I could wait until services was completed.
2018 Ford Escape SE Review
Very easy to drive. Love it.
by JROC from Lithonia, GA
March 31, 2019
Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.
Found what I was looking for, a late model Ford Edge. Car was in excellent condition. Mr. Joe Maine was the sales rep. that helped me get through my car buying experience, he made it easy and enjoyable. I have no problem with anyone I dealt with.
2018 Ford Escape SEL Review
Fantastic ! Best vehicle we've ever owned.
by Michael from Inverness
April 19, 2019
The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !
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