Used 2023 Ford Escape Active for sale near New Hudson, MI

Took vehicle there to have transmission serviced and it was fixed in a timely manner and the price was right on point, I will continue to use Sera Ford of Farmington Hills.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Since moving to the area five years ago, HPL is the only place we've serviced and maintained our vehicles at. They do a fantastic job in every way and the dealership is always spotless and friendly. Jerry, the service writer, is fantastic to work with.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

Great dealership. Shane Smith was wonderful to work with. They had the perfect car. I'm happy!

The Dealer did a great job explaining everything. Thanks for taking the time and effort

Started looking to lease a Ford Escape, but eventually wound up leasing a 2024 Bronco Sport. Our New Car sales person Joey DeSantis went above & beyond to help us with understanding our options & Ford Discounts. If anyone is looking for a New & or Used Vehicle i 100% recommend Joey as your sales person & definitely recommend the Dealership.

Excellent customer service. Chris Roger's was a definite asset , his experience and professionalism made the process easy. We will be back for any future purchases. Thanks Chris.

I was totally amazed with my experience still in shock how Tim Shea got me in the SUV I needed because the one I wanted had less mile 18k but the banks wanted a larger down payment, but the SUV I got still was the same model and had under 50k miles on it, and less money also I love the color of the interior and key point is it's more space for my children. I want to thank all who helped make my day.

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

Toby was very helpful and the service was very good I always bring my cars to dean sellers with no problem and the service provided to me is great

Brandon Harris is the best manager I’ve ever experienced in a car dealership, honesty and transparency!

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

I recently purchased a certified pre-owned car from Briarwood. The overall experience was great. Emily was super easy to work with and they went a bit out of their way to make sure I was able to get there after work, go through the process and be on my way in no time. Friendly team here...would recommend.

Toby was professional, pleasant, explained the service that would be provided and how long it would take. The waiting room was comfortable. Everyone was polite.

Only place I go not only from sales (Ryan) all the way to service especially with Briana. She knocked it out of park! Always greeted with a smile but always treated with respect. Thank you. Jan

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

Saw used car on internet, stopped in to check it out. Kevin let me look over the car before approaching me. He was helpful answering my questions, explaining features. At NO time did I feel pressured to make a deal. We negotiated what I feel was a VERY FAIR PRICE. Car was handed over freshly washed and with ample gas to get me home. Well worth the hour and 15 minute drive. Kevin is a very fair, NO PRESSURE, friendly person to deal with. I would send anyone shopping for a vehicle to him. Nice waiting area, clean facilities, and free coffee too!

Shawn Burchi was the best salesperson I have ever dealt with! I will recommend her to anyone that wants to buy or lease a new car!