Used Ford Escape for sale in Albany, NY

I was shopping for a reliable used car for my teenage daughter when I spied this car on cars.com. Ernie (the owner) responded to my email inquiry promptly, which was expected of course but not always a guarantee in any business. I met him in person a few days later to check out the car. I knew immediately that Ernie was an honest businessman. I am a tax lawyer so I have seen more than my share of shady characters. Ernie was so pleasant to deal with, took care of all the details, and even had the car brought over to my driveway so I could surprise my daughter. A day later a little minor thing was wrong with the car; Ernie told me where to take it to replace the bulb and to 'put it on his account'. I can't say enough about this guy and I will be recommending him to ALL my friends!!!

always liked the style of the ford escape. but had similar suv. but after several years seeing this vehicle still on the road. Had chance to test drive and purchase this good quality vehicle.

Thanks again for 20 years of terrific service. The service staff are always polite, personable and caring.

Love this vehicle- it is great for everything I do Wish it had hested steering wheel But its great gor taking the dogs and kids out!

Exceptional customer service. Best car buying experience I ever had. Jim, Shu, and Reid were fantastic.

This Escape has served me well for 52000 miles in the two years that I have owned it. It gets reasonable gas mileage (28 mpg around town) and 31 on the highway. The EcoBoost turbo gives it enough kick when I pull out to pass and there is plenty of seating and cargo space.

Fantastic everyone was very helpful we did three lease in about three hours

I'm very satisfied with the comfort and performance of this car. I feel my road trips will be a pleasant experience driving this car.. I would recommend this car to my friends..

My boyfriend and I don't speak English very well. But the assistants in Carmax are very patient. They helped us a lot. We bought the BMW x3 and are satisfied with it.

Very nice ride with the upgraded 1.5L turbo, much better than the standard engine. Styling and comfort better than expected. Enjoyed the car since new (2017), only replaced the battery.

Have the base s model 57000 mi so far not one problem handles great and very comfortable only glitch the fit and finish could be better

Great pick up with the turbo, average 30 MPG , the ride is good, it’s not a Cadillac, interior is very good , controls good, good size screen , electronics very good .

The vehicle looks very well designed. It rides nice on our mile long dirt driveway. Easy to drive and real comfortable, with great visibility all around outside.

The car is very roomy and comfortable. It is well equipped and fun to drive. It is even stylish, especially when compared to other SUV's I've seen.

meet all my need and more love to drive it i like the ride don't use a lot of gas fun to drive i just love everything about it

Took my Ford Fusion to Metro for an oil change. Quick, professional service, excellent experience. I am happy with the car I bought there and the service is always excellent.

This car is sleek and stylish on the outside. The exterior hides a very roomy interior too. Every control is within easy reach and the interface wit Apple Car Play is easy.

The whole staff were friendly and energetic and treated me like a family member. Thanks again for your concerns. I'm very excited to know Metro Ford gave me a New beginning. Thanks again

Beautiful car, very advanced safety features. a fantastic rear camera that I need because of some serious neck issues. Just a wonderful car, I'm a long-time Ford owner.

If you are looking for amazing customer service and a great deal at an affordable price you NEED to see Victoria McLaughlin, Will Thorpe, and Michelle Hamel at Metro Ford in Schenectady. Being a mid-20 year old I know the constant feeling of struggling for that next paycheck; I thought getting into a car would be nearly impossible. Michelle, Will, and Victoria made me feel comfortable and confidant with the multiple options that they gave me AND I drove off with a 2017 Ford Fusion! There was no feeling of pressure to sign or commit to anything, they worked with me with the budget I had, and give me honest prices! Their friendliness, professionalism, and intelligence was so refreshing that I am/NEED to recommend them to everyone!! Thanks again guys!!!

this car was in good condition and met the qualifications i had for a trade in. after mistakes with a recent trade, i examined it carefully and found it to be what i wanted.

I had a really good experience with this dealership. Everybody was kind and friendly and helpful. Things worked very efficiently. The Facilities were nice and bright and comfortable. I appreciated how the finance manager went over the details of the financing for my new vehicle. She answered many questions of mine thoroughly.I would definitely recommend others to go to this dealership.

Bought an Escape SEL with the 2.0 Ecoboost and AWD for my wife in March 2020. Out accelerates a lot of "big" cars on the road and handles well for its size and the stock rims and tyres that it comes with. Interior is comfortable but he front footwells are a bit cramped as the pedals are placed too closely to each other. Other than that the SYNC 3 system is a joy to use after the recent upgrade and stock speakers do a good job as well. Rear seats and boot space are reasonable for a compact vehicle such as this. I feed it only 98 Octane which hopefuly makes it last longer. Overall a cute little trucklet with big attitude thanks to a 240HP engine!

Didn’t buy car but very nice people near me helped me look for a car around my budget they were awsome great respectful would recommend for anyone

Doesn't compare to my former larger sport utility vehicle, I miss the room. Don't like the auto shut-off engine...that is annoying but I wasn't told about that until after I bought it.

We have had Escapes in the past and For The Money they are one of The reliable Are we Have Owned. And With the 1.5 liter engine it will be economical too!

elderly K here to express my gratitude to Jamison, General Sales director at Mohawk Honda. He reached out to me due to my unsatisfied encounter when I went in to lease my new vehicle. We discussed my complaints and I feel that my suggestions were heard and hopefully will lead to improved customer attention in the future. Thank you for listening and discussing my issues. Appreciate the time given to my review.

A pleasure to drive has all the bells and whistles you could possibly want . Size is very comfortable and area behind seats is large for many items

Recently I had my Ranger in for service and the entire process was excellent. Upon arrival I was greeted promptly and was offered a loaner while in for repair. I was notified within a few hours of the issue with my truck and was ready for pick up same day. Service Department was very clean and Dealership was best in class.

I have now bought my second vehicle from Crossroads Ford, with the help of PJ Baker. Each time I have worked with him, PJ has been knowledgeable about his products. He knows the process and has everything arranged so when it is time to purchase, it is fast and efficient. He is very interested in his customers being satisfied with their vehicle, the bottom line and the whole buying experience. We purchased the extended warranty for both vehicles and PJ worked with us to help us find the right package for our needs. I would gladly recommend PJ Baker and Crossroads Ford when you get in the market for a car or truck.

This car is exactly what I wanted. Plenty of leg room. Great on gas. Easy to operate and drive. This Escape fits all my needs. Very happy.

Had the vehicle I was looking for at a reasonable $.