Used Ford Escape for Sale in Albany, NY

I needed a car pronto and Rich the owner of Plaza Motors gave me good reliable transportation for over a year now. I bought an O2 Civic for a good price and it still runs strong! Thank you Rich at Plaza Motors

I wish Ford still made this design. It met all our needs and I would definitely have purchased it again if the current model was as good.

When I entered The guest service area, I was greeted warmly by Ms. Barrett. She set the tone for my car shopping experience. Ms. Barrett was professional and genuine. She maintained eye contact, and had a smile at all times. The area she kept, was well stocked, and I could tell she took pride and felt a great responsibility to make sure that every customer in the store was equally cared for. I have been to many dealerships. I have never experienced the level of polish and professionalism Ms. Barrett portrays. I feel she has set the bar high, and that other dealerships could learn a thing or two from her. I will be purchasing a vehicle soon. Ms.Barrett has given Depaula the edge over the competition. I will be returning next month with check in hand.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

Just bought my dream truck ... This has been the best car buying experience I have ever had !! The sales professional Michael Darling went above and beyond with everything for me , I will no longer buy a vehicle anywhere else but DePaula Ford ... Nor will I buy another vehicle from anyone else other than Michael Darling ... He was great to work with ... NO pushy salesman pitch here ... Told him exactly what i wanted and BOOM .. 2 days later Im driving away with my new truck .. Thank you Michael Darling .. highly recommended ...

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

I walked in and was greeted by Patrick riolo and from start to finish he was a straight shooter and professional. I got A great deal and had a great experience. I would definitely come back to work with Patrick again. Well worth a simple experience.

I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.

We just bought a car from this dealership and are very pleased with the service and help that we received from Rudy. We were out of state purchasers and were a little apprehensive about buying sight unseen, but Rudy made himself available to us at all times with the many questions that we had. As a result, we have a beautiful Mustang Roush stage 3 convertible that we absolutely love as do our friends in the car club that we are in! We have gotten a lot of great comments on the car. Highly recommend this dealership! Would definitely buy another vehicle from them! Thanks again, Tom from Michigan

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

Bob and Jerry were terrific and helpful. They made some repairs, made sure I was happy and I got the car I wanted knowing they would be around for service and maintenance for the long haul. Karen

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

I just purchased the second vehicle I've purchased through Adam Dorn, and plan to purchase all future vehicles through him as well. Adam is kind and thorough, very polite, and explains the whole car buying process in plain English - but without talking down to you. I highly recommend Adam!

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

I have been in the auto business for over 40 years and hate buying cars. I walked into Jand J and had a great buying experience . Best prices around . I have never let a dealer put a sticker or plate frame on my car until this purchase. Highly recommend them . Mike and the owner Dan great people

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

I've been a customer of J & J for a few years. Best overall experience ever! I ALWAYS RECOMMEND J & J to friends and family! They've all become happy customers.

I purchased a 2017 escape and it 70,000 miles my transmission went out. I took it to the dealer fortunately I had the extended warranty However, the dealer has had my vehicle now for four weeks and still has not put it on the rack to find out what’s wrong with it. If you go to Parsons Ford in West Virginia and have the extended warranty will give you a loaner car. But you may not get your car back for weeks on end and did not expect a transmission go out this early.

Was about to pull out the checkbook on a new Silverado but wanted to check the 2018 F150 first "just to make sure". Wow. Silverado was nice, but the F150 is too, and so much more advanced! The ecoboost 2.7 is a powerhouse and very quick. Kevin at Metro Ford negotiated a deal I could not refuse. I loved my 2005 Silverado for 13 years but the upstate NY rust was killing it. I am hoping the aluminum F150 will fare better.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

Needed to bring in my F150 for a door recall. Called and made an appointment and decided to have my oil changed while it was in the shop. Dropped off my truck, got a ride home from the dealer's free ride program, and waited for a call when it was done. I was advised it would be around 4 pm. At 3:45, I got the call and went and picked up my truck. Everything was done as expected without any problems. Glad to have used Metro Ford for service.

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

Forget the stereotype of pushy car salesmen! Dealing with Dave, Joe and Michelle was painless from the start. They took good care of me, helped me get the exact 2018 F150 I wanted, gave me a great deal! They were great communicators all through the process, And Darlene was very patient dealing with my 100 + 1 questions about how to use all the hi-tech features in my new F150. And I just love the vehicle, much improved over my 2005 F150 which I also loved!

My car is everything thing I was looking for. Plenty of room, very comfortable and all the bells and whistles I was looking for. American made!!

professional work as always, we have worked with jay Ostrander several times in the service department always courteous and pleasant, Metro Ford is lucky to have such an employee representing your business he deserves an award. Hats off to the sales and service team (Joe Riscica )was the salesmen who sold my wife and myself two 2016 150's very pleasant person

I needed a newer - reliable car. Wanted some extra space for 2 dogs and crates and luggage. I travel all over the midwest for dog shows and fun.

Very satisfied with the service provided. Everyone there was warm and made it very clear that it wasn't just about the sale it was about providing good service. Hands down the best service I've had while looking for a reliable mode of transportation. ABSOLUTELY LOVE MY NEW CAR!!!!!

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

Needed warantee service. They ordered parts, called and set up an appointment at my convenience, and fixed my F150 quickly. Check engine light has been out ever since. Good job.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

Very helpful got my explorer up and running quickly!

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

Great service, great people and great pricing. Would not go to any other dealer for service or to purchase a vehicle.

This one is a winner. I would purchase another one when needed. No improvement is need, Ford seemed to think of everything. It has performance and comfort, easy to drive. Great fuel economy, 25 in city and 30+ on the highway. I have the 1.5 liter engine with turbo charge, has a lot snap.

Drove from 2.5 hours away to complete a new car purchase. I've bought and leased over 20 cars in my lifetime and this was by far the best experience ever. Rob was upfront, wasn't into selling but earning my long term business. Very happy overall and LOVE my new car.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.