Used Ford Escape for Sale in Columbia City, IN

So I flew from Washington DC to buy a used car with City Auto Mall, (Yes it is far, but if you have dealt with a lot of dealers, you can sense when you are dealing with the right individuals, and for me that matters a lot). As expected, they delivered the best buying experience I could possibly ask for. Absolutely no pressure tactics. They were extremely straight forward. In particular John Carter: The agent I worked with, was particularly straight forward in dealing with me (which is important if you're buying from out of state). A day before I was supposed to fly in, he called and we went over all the details making sure there were no surprises among us. Even though he was not available on the day I visited to pick the car, he did arrange everything for me which made the whole process stress free. He also followed up after my 9 hour drive home to make sure everything was okay. Ask for him if you want stress free and honest buying experience. Jack: Who picked me from the airport was extremely nice and gave me a little tour by driving me through Fort Wayne and telling me a bit about the history of the town (I know that has nothing to do with car buying, but it was important we had something to discuss for 20 minutes on our way to the dealership). I must say he is a very generous and good man. And if you have to get a ride from the airport to the dealership, definitely ask for him. Alec: Delivered to my expectation, explaining to me details about the car and taking me on a test drive. He made sure to help me go through the process easily so I could set off on time. The finance person was also straight and there was absolutely no hidden fees or unwanted charges. The only thing was that I left the dealership with little gas in the tank. Which was not nice since I had a long drive ahead. But that was understandable because it was weekend and late and their filling station unit was closed but I think they could have done that earlier before my arrival. On the balance I am highly satisfied and will travel to buy from them again. I drove the car to DC in 9 hours and it delivered to my expectation.

the sales rep I spoke with today was jaun he was very polite and knowledgeable and while I did not purchase a vehicle today I will make southwest the first place I go when I'm ready to trade in/up ! they had a great selection of vehicles to choose from and the lot was nice and clean.

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

got my 2010 f150 this weekend! luv it!! thanks to pk for being so patient as I test drove 4 different trucks before making up my mind. not to mention that he was also helping 2 or 3 other customers. this was definitely worth my drive down, thanks to everyone at Southwest for their help. :-)

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

Called on Friday March 11 @ 8am. Flat Tire. Only had the emergency tire kit ( No Spare ). Was instructed to bring car in and they would work me in. I arranged to have vehicle delivered to the facility @ 9:30. Chris Called to tell me that the car was @ the dealership and they would call me with the details. Received call about 10:30 that they could repair the tire and would call me when it was completed. Chris called after 1:pm and said the car was ready. I went to the dealership and the cashier said the cost was approx 65.00 dollars. I said that the cost quoted was $25.00 dollars for the tire. We reviewed the print out and noted that the scheduled service for an oil change ( 3 Days later was Monday the 14th ) was completed while the car tire was being repaired. Pleasantly surprised. Chris was called to re-do the paper work and the cost went down to $58.35. Everyone was very helpful@ the dealership.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

My car is everything thing I was looking for. Plenty of room, very comfortable and all the bells and whistles I was looking for. American made!!

Just purchased my first car from the Warsaw, In. Car Company Jason Sizeamore did a exceptional job! Very pleased! Pam Stahly

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

Bought my Expedition at north location, but live near west location, so go there for servicing. They are awesome there in every way, for my needs and my vehicle.

We visited and contacted many dealerships buying this car, and this was by far the friendliest and lowest pressure shopping experience. Like any car sale, shoppers need to go in with research done and sale price firmly decided upon, because the finance manager's job is to make as much money as possible. This dealership is no different in that respect, although the finance guy I worked with was pleasant enough and relented enough to land on my desired price. My salesman was John Conklin - excellent to work with, and I highly recommend him.

My friend from California visited me and wanted to go shopping for a new VW Convertible Bug. We went to Voderman and worked with Andy D. We were up front with him, telling him that my friend was from California and wanted to check out the Bug, and that she will not buy from him due to living in California, but wanted to learn all about the vehicle and the different options. Andy was really under no obligation to work very hard with us, knowing he wasn't going to sell us a car. However, Andy spent almost an hour of his time with us showing us 3 different models and explaining all the options in Great detail. I can Honestly say, "Andy you are a true Professional and truly enjoyed working with you." I personally could be in the market for a new car in the future and I will be coming back to work with Andy. Thanks Andy for your time and attention, you are really appreciated and I hope my friend has this experience when buying the car in California, as you have raised the bar in customer satisfaction in our opinion!!!

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

This place is the most stress free dealership I ever been to and they don???t just get you approved with the first place they can they look for the best rates and deal they can get you and do their best to get you into a car you can afford and actually like I will most definitely be going back there as soon as my car is paid off to buy another one...will not be trading in my Kia tho 😎I like it way to much...a big thanks to Pete for being patient with my youngster and big thanks to finance guy(can???t remember his name sorry) who ended up getting me a cheaper monthly payment than originally quoted thanks again big city! And Damien for staying over the night of purchase!

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

I have tried other places in Fort Wayne over the years and non of them come close to my experience at Fort Wayne Subaru. I've been taking my car there now for over 3 years and I consistently have a great experience and the value is also very good. Never worry that I'm being over charged or asked to buy anything I don't need.

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

We received excellent customer service from our salesman James Mendez, he came in on his day off so we could pick up our vehicle a day early. Great guy to deal with would recommend Bob Thomas Ford to anyone. Thanks again James.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

Everything was fantastic. From the newly remodeled location to the service, staff, and inventory. From the time you enter to the time you leave it's like a five star hotel. They have wonderful customer service from opening the door to helping meet your needs and showing you everything you need to know. Dakota Bailey! What can I say? He's the best. Takes the time and the man hours to invest in his customers and finding the best deal to suit your needs as best as he can. He is smooth as silk and you don't feel pressured into anything. He answers your every question in great detail and if he doesn't have the answer he goes above and beyond to find it for you. I had the pleasure of talking to him on and off for two years now since my girlfriend has purchased two cars from the Happy Car Store (Dakota Bailey). He took the time to look into my situation of my previous purchase aside from this dealership before I knew how great it was. That was two years ago, he gave me pointers and was happy to assist me to get me in the market to be able to work with him and purchase a Hyundai Elantra. I followed his advice and he found the perfect car and deal for me. I told him what I was interested in and he had already narrowed it down to 'the perfect car for you' and he was spot on. I'm so glad he cares and is passionate about his job that he went above and beyond to make the car buying process efficient and painless. Dakota Bailey is as some would say, "the best in the midwest." Thank you again to Dakota Bailey and the finance team for making my dreams possible. I'm absolutely in love with my investment of my 2017 Hyundai Elantra.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

Imagine having the dreaded "Check Engine" light blinking at you when you're 200 miles from home. That's what happened with my 2010 Dodge Challenger Rallye SE. It was Sunday night when the dreaded light appeared. The following Monday morning, at 7 .A.M. I limped into Glenbrook Dodge in Fort Wayne without an appointment. The cheery technician asked if I have a warranty (I did) and said, "We'll have a look for you." NOT ONE HOUR LATER...the technician came back and said an EGR valve needed to be replaced (for a $100 deductible), but that the car was safe to drive around town until my next payday. He also suggested cleaning the fuel injectors and throttle-body, which didn't seem unreasonable at 51,000 miles. When I returned for service, the friendly staff serviced my car and had me on the road within 3 hours or so. I drove back to Chicago and...wait for it...got 31 M.P.G. highway from my well-maintained V-6 Challenger. I'd buy a car from them or ESPECIALLY go back for service in a heartbeat!

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.

Our experience with Grote was and continues to be a very satisfying and positive experience. Our salesperson was very knowledgeable and told us up front what are options were, and work diligently to get us in a vehicle that was within our price range, and comfortable monthly payments. It has been a year now since we purchased our truck and we have had no problems. We utilize the service department regularly for oil changes, and the service staff is wonderful, Patrick and Bob are so polite and my wait is never long, their prices for service is very reasonable, the best I've found in town. Bob will keep you laughing, he is so funny. They even have coloring books and crayons for the kids which I found very useful when having to bring my grandchild with me at times of service. Grote is true to it's motto " They are truly for the people" and I stand by that, we have even referred family member, who have purchased vehicles and they are also very please with their service. Andre and I are customers for life, and when we're ready to upgrade to our next truck, Grote will definitely get our business. If you're in the market to purchase a new vehicle, please give Grote a try, I promise you, you will not be disappointed.

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

The last time we had bought a car was 10 years ago from Kerlin's. We said that we would go back when we were ready for another. This was our first stop, and just as before, the customer service and whole buying process was just as it should be. The family friendly atmosphere makes buying a car painless and easy. The sales and service department both went above and beyond to make sure we left happy customers, which we did. We will definitely go back a third time when we are ready.

This car I bought used at 3 years old and 52K mi, I now have 87K on it. It is fairly decent on gas. The only problem I have had with it is the car seems to have a problem with bypassing the anti theft system in order to start. I have it to be serviced again. I had an ignition switch replaced 6 mo ago and it started having this problem again. It would start right up after turning key after pushing it in in ignition. then sometimes it wouldn't . it would take 10 to 15 minutes to get it started. The last time I had to leave it at the grocery store parking lot and getting it towed after 45 minutes of doing this

Like many people I have felt ripped off by car dealers, but I needed a vehicle. I told a couple that I work with my situation and they told me hands down that I needed to go to Ben Davis in Auburn and speak with Jerry. Although I had never been to Auburn, I did some checking online and found a used, 2015, Ford Focus. It had low mileage and gets 30 - 40 miles to the gallon (I'm getting 38 as of right now). Still, I was reluctant, but I went. I met Jerry and I immediately trusted him. And, although it was late, he stayed and I drove home with my new-to-me Ford that night. I got to say, "I love it." I love the bluetooth capability, the backup camera, but most of all I love the fact that I was able to walk away from a dealership NOT feeling like I was ripped off. Thanks Jerry. I'll see you the next time I need another vehicle.

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Courteous, informative, friendly and willing to meet my needs. Will tell friends to look here first! Beats online shopping! Had used car in mind and Mark went to work to meet my needs .He suggested looking at the newer model but I wanted used. He found some used for me to look over when my husband asked details of newer car and I am now owner of 2019 Equinox! It has all I desired plus some for a price and deal that definitely surpassed the used value. Thank you!

This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..