Used Ford for Sale in Columbia City, IN

So I flew from Washington DC to buy a used car with City Auto Mall, (Yes it is far, but if you have dealt with a lot of dealers, you can sense when you are dealing with the right individuals, and for me that matters a lot). As expected, they delivered the best buying experience I could possibly ask for. Absolutely no pressure tactics. They were extremely straight forward. In particular John Carter: The agent I worked with, was particularly straight forward in dealing with me (which is important if you're buying from out of state). A day before I was supposed to fly in, he called and we went over all the details making sure there were no surprises among us. Even though he was not available on the day I visited to pick the car, he did arrange everything for me which made the whole process stress free. He also followed up after my 9 hour drive home to make sure everything was okay. Ask for him if you want stress free and honest buying experience. Jack: Who picked me from the airport was extremely nice and gave me a little tour by driving me through Fort Wayne and telling me a bit about the history of the town (I know that has nothing to do with car buying, but it was important we had something to discuss for 20 minutes on our way to the dealership). I must say he is a very generous and good man. And if you have to get a ride from the airport to the dealership, definitely ask for him. Alec: Delivered to my expectation, explaining to me details about the car and taking me on a test drive. He made sure to help me go through the process easily so I could set off on time. The finance person was also straight and there was absolutely no hidden fees or unwanted charges. The only thing was that I left the dealership with little gas in the tank. Which was not nice since I had a long drive ahead. But that was understandable because it was weekend and late and their filling station unit was closed but I think they could have done that earlier before my arrival. On the balance I am highly satisfied and will travel to buy from them again. I drove the car to DC in 9 hours and it delivered to my expectation.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

Everyone was great! There was no hassling or game playing. Chad was very helpful and outgoing. Ben was straight forward and Derry worked very hard to insure all documents were properly completed as agreed. I would highly recommend Columbia City Chevrolet in IN to my family and friends. OUTSTANDING JOB EVERYONE!!!! 👍🏿

Met all of my needs. I am 6'7 and never struggled for leg room. Had great power and took about 10 years for any wear and tear to start.

called friday at 200 pm wanted to look a Tacoma talked to derry smith told him i was in fairborn ohio coming to look at the 2009 Toyota I think they closed at 530 pm, with traffic delayed i finally arrived long after closing 630 or 645 Derry and the team were waiting ready to accommodate my request to not only to test drive the tacoma but to stay and finish working the arrangement's to purchase the tacoma, very impressive, i honestly expected to have to return Saturday to look at tacoma and work out the detail's but finishing up long after 830 or so my purchase 160 miles from home that friday night service was outstanding . I thank Derry and the sales team for making a out of state purchase less stressful.

Amazing seating!! Amazing technology!! Smooth ride! People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com

I found my Ford F150 through cars.com and was able to get in contact with a sales association, Jacob Ferguson. The truck was in Indiana, and I live in Michigan. Thus, it wasn't easy or feasible at the time for me to travel to see the truck in person. Jacob took initiative and shot a video with his cell phone of a walk around of the truck. He then texted it to me. It was GREAT service and really sold me on working with the dealership to purchase the truck. He was also quick to respond to all emails and texts and phone calls. Plus, he's in the military (National Guard I think). Lots of respect for his ability to help me. Great experience with Jacob. Oh, and I did buy the truck and had it transported to me in Northern Michigan with no issues. Thank you, Jacob!

Bought my Expedition at north location, but live near west location, so go there for servicing. They are awesome there in every way, for my needs and my vehicle.

This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.

Ryan Johnson and everyone were great. However I had no desire to trade cars but the problems my 08 towncar was having pushed me into the trade. However, had a problem been taken care of properly in December of 2014, I might not of had the problem that brought about the trade. Moisture was getting into the AC and heating system that probably caused the failure of the system. It took from 12/15/14 to 2/26/15 to correct the problem. John Elliot is aware of all of this. I should have pushed harder to get the problem fixed, but I am not a pusher. Also at that time I had just lost my wife and had a hip replaced so my mind was on other things. I have no complaints about the way I was treated. But I do feel the problem could have been fixed sooner and might have prevented the problem that brought about the trade. But we don't know that for sure. It is a strong possibility. Anyway, your staff is great.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Jim Robinson greeted us with a big smile, answered all of our questions without ever being an aggressive salesman, yet he found us the car we had hoped to have in a very short time frame. I think that's what I appreciate most about the buying experience at Bob Thompson Ford; we never felt like we wasted any time just waiting for a response from the dealer. Jim also physically took us through every aspect of our new Ford vehicle, something I don't recall happening with any other car-buying experience ever. Twenty minutes well-spent! Thanks so much for your professionalism and helpfulness, Jim. Nikki was very efficient too, and we anticipate great service from Michelle and her crew later on. Overall, this was a very pleasant buying experience.

I absolutely love my new car and all the extras it has!! Super comfy and roomy for my family!! Love it drives and rides wonderfully!!

Everything was fantastic. From the newly remodeled location to the service, staff, and inventory. From the time you enter to the time you leave it's like a five star hotel. They have wonderful customer service from opening the door to helping meet your needs and showing you everything you need to know. Dakota Bailey! What can I say? He's the best. Takes the time and the man hours to invest in his customers and finding the best deal to suit your needs as best as he can. He is smooth as silk and you don't feel pressured into anything. He answers your every question in great detail and if he doesn't have the answer he goes above and beyond to find it for you. I had the pleasure of talking to him on and off for two years now since my girlfriend has purchased two cars from the Happy Car Store (Dakota Bailey). He took the time to look into my situation of my previous purchase aside from this dealership before I knew how great it was. That was two years ago, he gave me pointers and was happy to assist me to get me in the market to be able to work with him and purchase a Hyundai Elantra. I followed his advice and he found the perfect car and deal for me. I told him what I was interested in and he had already narrowed it down to 'the perfect car for you' and he was spot on. I'm so glad he cares and is passionate about his job that he went above and beyond to make the car buying process efficient and painless. Dakota Bailey is as some would say, "the best in the midwest." Thank you again to Dakota Bailey and the finance team for making my dreams possible. I'm absolutely in love with my investment of my 2017 Hyundai Elantra.

This is a great car for a family or for any single person it is super roomy and comfortable. This one has sink to play music from your phone or make phone calls and it’s also equipped with Sirius radio

This place is the most stress free dealership I ever been to and they don???t just get you approved with the first place they can they look for the best rates and deal they can get you and do their best to get you into a car you can afford and actually like I will most definitely be going back there as soon as my car is paid off to buy another one...will not be trading in my Kia tho 😎I like it way to much...a big thanks to Pete for being patient with my youngster and big thanks to finance guy(can???t remember his name sorry) who ended up getting me a cheaper monthly payment than originally quoted thanks again big city! And Damien for staying over the night of purchase!

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I love this car lot n highly recomend it to anyone. Best car lot i have ever came across. They care about their customers,great staff,great prices,great cars,very careing n passionate about their job as well as their customers. I couldnt be happier. Joe was our sales guy n he is the best but all of their sales reps r very good amd their mechanics r awsome n good at what they do. I love this place. DONT SHOP ANYWHERE BUT HERE!!!! THE BEST STAFF AND STORE EVER!!!! TY GUYS SO MUCH EXSPECIALLY U JOE N BOSS!!!!🌹💝

I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.

Purchased a Chystler 300 through Amy Walda and love it! She even came to our house to finish paperwork and delivered the car herself! Excellent personalized service!!! Thanks Amy :-)

Like every other ford i have owned it is the best. The most comfertable I have had yet. Rides like a dream. Great gas mileage 35 highway and 25 city .

We received excellent customer service from our salesman James Mendez, he came in on his day off so we could pick up our vehicle a day early. Great guy to deal with would recommend Bob Thomas Ford to anyone. Thanks again James.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

My family and I began looking for a car late on a Friday night with no intention of buying yet or even seeing any dealership open. We came across The Auto Brokers and Joe Trevino came out to help us. We tried a car we didn't like and Joe took us over to Big City Cars (next door) to point out vehicles meeting the requirements I was looking for instead. After finding a car we loved, Joe let us take it home overnight! We came back the next morning, when the banks were open, and worked to get financing. Going through a divorce, I was a bit emotional when I wasn't able to be financed on my own. Joe and his team worked really hard and got me in that car with a cosigner. It was a great experience. I trusted every person we talked to throughout the whole process. They seemed to care that I was going through a tough time; and worked hard to make it happen for me!

Great Vehicle! It’s very comfortable! Low on gas... yet still stylish! I love my new ford cushion! I would absolutely recommend this vehicle to my family and friends

Terrence was awesome to work with 😊. He is a great people person. I would recommend Big City Cars to everyone. Our experience was really awesome 😊

This car is beautiful smooth ride and performance, strong engine and Execrations. Well built and worth every penny. I am very happy with it indeed.

I have tried other places in Fort Wayne over the years and non of them come close to my experience at Fort Wayne Subaru. I've been taking my car there now for over 3 years and I consistently have a great experience and the value is also very good. Never worry that I'm being over charged or asked to buy anything I don't need.

I just bought my first Fusion. I've only been owned Fords, they have always been extremely reliable cars. I hope my Fusions stands up to the test of time. So far, everything has been great.

Once again Zach took care of us and made the experience easy and fun. we have purchased or leased more than ten vehicles from this dealership and they are joy to work with.

This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..

I previously owned a 1998 Ford Explorer (limited), I loved that vehicle. The next vehicle was a 2005 Mercury Mountaineer. I soon realized I should have stayed with an Explorer. I recently searched and found my 2018 Explorer (limited) at Bob Thomas Ford and with their help I'm back in the vehicle I love. It's a great vehicle, great purchase experience, great price, great sales and financing support from Bob Thomas North location, couldn't be happier !!!! Check 'em out if you're looking to purchase a vehicle.

This car is spacious, comfortable and drives great. It is also very sleek on the inside and is loaded with features that I am still learning how to use.

Always fair and complete service. Finished on time and returned to my wife, No surprises!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

Our experience with Grote was and continues to be a very satisfying and positive experience. Our salesperson was very knowledgeable and told us up front what are options were, and work diligently to get us in a vehicle that was within our price range, and comfortable monthly payments. It has been a year now since we purchased our truck and we have had no problems. We utilize the service department regularly for oil changes, and the service staff is wonderful, Patrick and Bob are so polite and my wait is never long, their prices for service is very reasonable, the best I've found in town. Bob will keep you laughing, he is so funny. They even have coloring books and crayons for the kids which I found very useful when having to bring my grandchild with me at times of service. Grote is true to it's motto " They are truly for the people" and I stand by that, we have even referred family member, who have purchased vehicles and they are also very please with their service. Andre and I are customers for life, and when we're ready to upgrade to our next truck, Grote will definitely get our business. If you're in the market to purchase a new vehicle, please give Grote a try, I promise you, you will not be disappointed.

Perfect size for me. Loaded with all the cool new feature - sunroof, Bluetooth, heated seats and steering wheel. Excellent gas mileage. Loads of storage in the trunk.

Our desire was to look at multiple vehicles from multiple manufacturers without getting a lot of sales calls from multiple Dealerships. O???Daniel Ford & Salesman Scott Oser pleasantly obliged us with this request. Once we identified the best value for our money, we shared with Scott the model & options we desired. Within a day, his search of the region found a vehicle matching what we were looking for minus a 2nd seat console which he noted that the O???Daniel Body Shop could obtain/install with no problem. The vehicle was delivered late Saturday and by early Tuesday morning the console was installed, vehicle cleaned, gassed & available for us to review and test drive. The subsequent purchase process was simple as well. Scott & Mike had both reviewed allowable rebates & financing offers from Ford and offered their thoughts of what was the best option(s). Final pricing was well within the acceptable range given our past internet search & review. Hence within 15 minutes or less, all paperwork was completed and the 2018 Platinum Ford Explorer was ours. Of course this just outlines the typical process of buying a vehicle but the O'Daniel Dealership and Sales Personnel make things a lot more personable. When you walk in and your point of contact is busy, someone else will offer to assist until your desired contact is free. If you just want to roam around and look at their lineup, they are fine with that as well. Each employee takes a little time to get to know you, all while sharing a little about themselves and their pride in O'Daniel Ford. Sales Personnel are confident in their knowledge of the Ford Vehicles and take the time to share their expertise of the various styles/features available. They also have a keen knowledge of how things have fared in their Service Dept. and the support their Body Shop can offer. Upon delivery a one-on-one run thru of all the vehicles capabilities occurs all the way down to syncing a cell phone, setting the mirrors, seat and even radio stations if you want. Knowing that questions will arise, you are invited to come back in a week, two or whenever to ask questions and seek additional assistance. All in all their end desire is that you will purchase a vehicle from their Dealership because that is their business & what they do. The critical thing is how they do it. No constant phone calls, pitches or other tactics used by some other Dealerships or Internet contacts. In short the O???Daniel Ford Team listens, acts upon your guidance/desire and strives to make the experience to your liking supplemented as needed by their expertise. Again Thank You for an excellent experience!