Robert Bauman Helped me out with the 2016 F150 I just bought last week. I was having issues with the backup sensors not working. He helped me get my truck in at my convenience and even offered to put me in a loaner if needed. Found the issue with a harness and took care of it. He is also helping me with all the questions I have. Great and speedy service.
They have mastered building a culture of customer service and friendliness. Every time we were there when greeted by a sales person upon telling them we were there looking for someone else. They would personally walk us inside, open the door for us and find that sales person for us. Normally at other dealers the sales person would just say we can find them inside and look away. We bought a SUV clearly out of my wife???s and my league of technology knowledge. Our sales person Tommy Shelly spent a lot of time teaching us how to use it and work all the stuff this thing can do. That was the standout service that we needed. They will definitely have our future business.
this review only deals with sales as i have had no interactions as of yet with the service department
have purchased alot of cars over the years,dealt with many different dealerships and i have to say that in my opinion this was the easiest no stress deal i have ever made. The sales man Dave Scott and the finance man Steven Oliver were extremely professional and answered all of my questions.Anything that they were not sure of instead of making up an answer they reached out to others and got the answers.if and when the need arises to purchase another vehicle i would have no issues checking there first.
We worked with Manny Rodriguez for this purchase and he went out of his way to help us feel comfortable and satisfied with our purchase. Great vehicle at an amazing price. Would recommend them to anyone.
Jason was always eager to help. When I had a question he either answered it on the spot or did some research and get back to me quickly. He also made me aware of discounts and incentives I was eligible for.
EVERY TIME I CAME IN FOR SERVICE I"VE BEEN GREATED WITH A SMILE AND A HAND SHAKE. MY CONCERNS WERE ALWAYS SATISFIED. RECENTLY I BOUGHT FORD STOCK AND ONE OF THE REASONS WAS BECAUSE OF HOW WALKER FORD CONDUCTED THEIR DEALERSHIP.
Great salesman; friendly, pleasant, very paitient, knowledgeable, great suggestions, made the shopping experience way better. The actual purchasing transaction took way too long to complete .
I brought my car to Parks because I received great service on another issue in the past. With this issue however I was not fully satisfied with the results. The part that was ordered and installed was not an exact replacement for my door. It didn't have the heated seat button opening in it. I was okay with that but when I drove the car the next day the two set buttons for drivers seat weren't on it either. This was not relayed to me at the time I paid for your service. I was given the option to have a correct part for the heated seat button but it would be $100 more and it would be 2 days for that part to be in Wesley Chapel. I bit the bullet on the heated seat button but was unaware of the other omission.
Brett Rumford is the biggest reason why we keep going back to Park Ford of Wesley Chapel because when we get there we get first class services.
I would highly recommend anyone that needs service to their vehicle to see Brett Rumford he goes above and beyond helping you with your needs.
Thank you Brett Rumford
I recently purchased a new Ford Explorer from Parks Ford Wesley Chapel with the capable assistance of Mr. Garfield Sang. He was knowledgeable, informative, and attentive throughout the buying process. Based on his manner and work ethic, Mr. Sang is an excellent ambassador for the dealership and for Ford Motor Company at large. I plan to purchase another automobile in the not too distant future, and my first line of inquiry will be with Mr. Sang and Parks Ford Wesley Chapel.
I stopped by several months ago and left with a great impression. I enjoyed my visit with Lou. He and his managers took good care of us and we returned to buy our 2nd Tucson from them. We appreciate the hard work.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.