Used 2020 Ford Expedition XLT for sale near me

I was taken right in at the time of my appointment. My rep, Mike Daley was very helpful. They found work that needed to be done and was able to do it while I waited and in a timely manner.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Service was timely. Said they would let me know when finished with my service and they did. They also let me know that I needed new tires and gave me a few options. Very much appreciated.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

The service department staffs are very professional and knowledgeable folks. Their professionalism make the stressful process of repairs stress free . I was really worried about my commute to and from home to drop my car for the service needed, but to my surprise they provided me with shuttle services. Dropped me at my home from the dealership and picked me up from my home after my car was ready for pick up. Thanks to Bill, service department manager who provided me rides to my home and back to the dealership.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

They made buying experience pretty easy for me, very helpful sales person Barbar Ahmad. I like this place and I’m happy with my purchase. I would definitely recommend this place for anyone looking for a used or new car

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

We found the truck that we had been looking for on Cars.com. It was located at Ted Britt Ford. The salesman Nelson Hernandez made this transaction painless, he was very cordial and did not try to talk us out the truck. He worked a great deal and we are happy! Nelson you are the greatest!

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

Great experience with my car. Amazing team. Joey S was my advisor and he did a fantastic job with the service I requested . Highly recommend.

Sheehy is the best. Over the years we have purchased 8 cars from Sheehy. Always 5 stars across the board. It’s obvious, that they truly care about their customers.

I’ve bought over 50 vehicles in my lifetime this was by far the best service I ever had at any dealership. keisha Young was great to work with.