Used 2020 Ford Expedition Limited for sale near me

After a disappointing and costly experience with my previous 2025 Toyota Corolla Cross and a local dealer/Toyota Corporate (due to manufacturer defect), I was looking for a fresh start with another car maker. My journey with Safford Brown Subaru in Manassas started with some frustration—I drove an hour from DC for a vehicle I was told was available, only to find it wasn't there when I arrived. However, the way the team handled that initial setback is exactly why they deserve five stars. Instead of the typical "bait-and-switch" feeling, Habby (Sales) and Kayla (Manager) were incredibly professional and transparent. They worked hard to make things right, ensuring the rest of the process was smooth, low-pressure, and respectful of my time. The team truly listened to my needs and worked with impressive efficiency to locate a vehicle with my color and options preferences. They also prioritized my vehicle for a service fix to address a recent safety recall. I also appreciated their transparency regarding their 1.5% credit card fee; being able to put the entire car purchase on my AmEx for the rewards was a huge plus, and they were upfront about the cost from the start. Since I am coming from a difficult mechanical situation with my previous new car, I will be keeping a close eye on how this new hybrid in the Crosstrek line performs. I will provide an update to this review in 3-6 months to share how the vehicle is holding up. For now, if you want a team that values professionalism and honest pricing, ask for Habby and Kayla!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey