Used 2020 Ford Expedition for Sale in Auburn, IN

Bought my Expedition at north location, but live near west location, so go there for servicing. They are awesome there in every way, for my needs and my vehicle.

All service items were performed in an acceptable amount of time and the charges were as I expected with no surprises. The only exception was concerning the battery replacement, which was concerning a warranty issue and the charges related to it. There was a slight communication issue which I take partial blame for. The issue was quickly resolved and the charges were adjusted accordingly, to my satisfaction. I feel that I was treated with due respect, as I have been with all previous visits. I don't feel that any additional service was forced on me, as has happened to me in previous experiences at other automotive service providers. I was even credited with a discount after I paid my bill. The credit was offered by E-mail while I was waiting for the services to be performed and I didn't read it until after I got home.This was very much appreciated and totally unexpected. I am amazed with your consideration and honesty.

So I flew from Washington DC to buy a used car with City Auto Mall, (Yes it is far, but if you have dealt with a lot of dealers, you can sense when you are dealing with the right individuals, and for me that matters a lot). As expected, they delivered the best buying experience I could possibly ask for. Absolutely no pressure tactics. They were extremely straight forward. In particular John Carter: The agent I worked with, was particularly straight forward in dealing with me (which is important if you're buying from out of state). A day before I was supposed to fly in, he called and we went over all the details making sure there were no surprises among us. Even though he was not available on the day I visited to pick the car, he did arrange everything for me which made the whole process stress free. He also followed up after my 9 hour drive home to make sure everything was okay. Ask for him if you want stress free and honest buying experience. Jack: Who picked me from the airport was extremely nice and gave me a little tour by driving me through Fort Wayne and telling me a bit about the history of the town (I know that has nothing to do with car buying, but it was important we had something to discuss for 20 minutes on our way to the dealership). I must say he is a very generous and good man. And if you have to get a ride from the airport to the dealership, definitely ask for him. Alec: Delivered to my expectation, explaining to me details about the car and taking me on a test drive. He made sure to help me go through the process easily so I could set off on time. The finance person was also straight and there was absolutely no hidden fees or unwanted charges. The only thing was that I left the dealership with little gas in the tank. Which was not nice since I had a long drive ahead. But that was understandable because it was weekend and late and their filling station unit was closed but I think they could have done that earlier before my arrival. On the balance I am highly satisfied and will travel to buy from them again. I drove the car to DC in 9 hours and it delivered to my expectation.

Had the cooling system flushed on my 2012 Ford F150 at Jim Schmidt Ford in Hicksville, Oh. Always get fast friendly server at Schmidt's.

Personal service and always helpful. Even though they are always busy, they take the time to explain things to me. Women are not looked down on, like other places I have been. There are even woman's magazines in the waiting room.

Got us in,received our service and we left. All done with no problems by expert service department. We will come back.

Always fair and complete service. Finished on time and returned to my wife, No surprises!

This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!

I was not able to purchase a vehicle but they treated me like a good customer. If I ever need a vehicle in the future I will go back there. The best thing I liked was the salesperson was very honest and didn't waste my time.

For what I’m paying the 2018 (and on) Ford Expedition is incredible. The performance the look (interior and exterior) is awesome. This thing continues to surprise me. It beat the Cadillac Escallade in a video I watched recently in almost every category!

All service items were performed in an acceptable amount of time and the charges were as I expected with no surprises. The only exception was concerning the battery replacement, which was concerning a warranty issue and the charges related to it. There was a slight communication issue which I take partial blame for. The issue was quickly resolved and the charges were adjusted accordingly, to my satisfaction. I feel that I was treated with due respect, as I have been with all previous visits. I don't feel that any additional service was forced on me, as has happened to me in previous experiences at other automotive service providers. I was even credited with a discount after I paid my bill. The credit was offered by E-mail while I was waiting for the services to be performed and I didn't read it until after I got home.This was very much appreciated and totally unexpected. I am amazed with your consideration and honesty.

best car i have owned. the performance is great and it is very quiet. i am surprised with the many features ane options the vehicle gas.

This was one of the easiest car purchases I???ve had in recent memory. Everyone was very helpful and pleasant to work with. I drove 4 hours and the salesman meet me on a Sunday ( dealership closed) just to fit my schedule. The vehicle was clean and just what was expected. I would suggest anyone to drive the extra mile and do business with them. 5 stars in my book!

It’s nice.a lot of money for this suv but what vehicle is cheap.if it is reliable then it would be worth the price. After all it a ford .?

Had the cooling system flushed on my 2012 Ford F150 at Jim Schmidt Ford in Hicksville, Oh. Always get fast friendly server at Schmidt's.

I love this vehicle it has a lot of room and also can have my family save. It drives great looks good. And I save on gas. For. Large truck

Everyone was great! There was no hassling or game playing. Chad was very helpful and outgoing. Ben was straight forward and Derry worked very hard to insure all documents were properly completed as agreed. I would highly recommend Columbia City Chevrolet in IN to my family and friends. OUTSTANDING JOB EVERYONE!!!! 👍🏿

Even the bells and whistles have bells and whistles! Amazing SUV at a fair price. Strong performance. Gorgeous styling. Plenty of room. Ford has a winner here! Very happy with this vehicle.

I found a vehicle on Cars.com at Burnsworth-Zollars for my wife on a Sunday evening late, and we thought it might be too good to be true. Last time I tried to shop for a used truck, it was. I filled out the email inquiry, and Mr. Gavin McGuire called me Monday morning. He said he indeed had the car, so I told him I'd talk to my wife and make arrangements for the 2 hour drive on Wednesday. We were still wondering if the car would actually be there as we drove. Upon arrival, we found the car waiting for us. Mr. McGuire was very helpful with our questions about hybrid vehicles as well as demonstrating it's features on our test drive. We were happy to buy that car that day from him. Their finance office was very helpful to find the best deal for a loan which, to my surprise, beat my pre-approved USAA rate. It was one of the most pleasant car buying experiences we've ever had.

I love the exterior Ford stepped up on this one, interior is very roomy, I do not like the vents, but the vehicle itself is very nice. Rides good, but I am concerned about gas mileage. On average down the road at 60-65miles per hr the best average was 16.9miles/gallon.