Used 2020 Ford Expedition for Sale in Baltimore, MD

I bought my mercury from you 4 years ago. When I needed service I told them I was working in Tipton. Would they come get my car and bring it back to me when finished. They did I paid the delivery man. It was perfect. Actually I need to make another apt.

They have been very responsive to emails & have been helpful in trying to find the vehicle we requested. still in the looking stage at this time.

I want to thank Management Team of Profeshionals. Thank you so much for everything you did for our Family! Special thanks to Mr. Jim Tomkins and Victor Sousa for great support with my purchases and high level of professionalism. Thanks to my Salesman Samuel Gonzales for great customer service. Thank you Team of United BMW 🙏🤙👌Mr.Asher....

I absolutely love this dealership. I had the best sales rep. James Phillips made me look like a pro at buying cars. He listened and helped me get in the car I wanted. He wasn't pushy or try to push me into something I didn't want. I was in and out of the dealership in record time. It actually took me longer to get insurance then to fill out my loan paperwork. James Phillips is so great! Ladies you can buy a car and be treated with respect and like royalty. I came in with a few challenges on my credit and still got the car I wanted. No settling! I got a great deal! I came home to my husband and 3 sons and they were extremely impressed. I am on cloud nine. Thank you James!!! I love my new car!! I have no doubt I will be returning to Hennessey to buy another car and seeing James again.

I applied for financing through other dealers and the terms were not realistic for me. A Carvana truck was in neighborhood, that is how I learned about them. Impressed at their prices and inventory, I applied on Friday 13th, had my 2013 Cadillac ATS on Monday 16th. The best part is the financing terms are affordable. Thank you, Carvana! If you are looking to purchase a car, give Carvana serious consideration. The buying process was simple and very transparent. You will not regret it. They have a 7 day test drive policy, deliver car with full tank of gas plus a $25 gift card. Love my car and Carvana!

Best salesman: Mike Joliff, very friendly. Works hard to earn your business. Helped us get the best deal possible!! Will definitely return for future purchases!! Love our new 2018 F150

Our vehicle was in for an oil change. The service department was quick and efficient.

In April, my husband and I visited this dealership for preliminary window shopping for a GMC Terrain. We met with Stephen Burton who was knowledgeable and very pleasant to work with. We test drove a few vehicles but made it clear we weren't quite ready to buy yet. Stephen was very understanding and didn't push us. We came back a few months later, July maybe, and asked for Stephen again who referred us to Tyler Meek, whom we eventually ended up buying from. Tyler was so much fun to work with and I was particularly impressed with his knowledge of the bumpiest roughest roads in the area to test drive for performance. We explained to him that it would be a few months before we were ready to buy, but would come back in a few months when we were ready. He was understanding, not pushy, and he gave me his business card which I made sure to hold onto. Truth be told, we had actually visited the Jeep dealership down the street to test drive a Jeep Grand Cherokee, which I was also considering especially since the vehicle I would be turning it was a Dodge, so we figured we would get a better deal for loyalty reasons. We had also met with someone over there months ago who we very much liked, but he ended up quitting before we came back and we were greeted with a pushy, annoying, and unpleasant sales rep instead. We never went back. Last week, we decided we were ready to take home a 2016 red GMC Terrain and I sent a very detailed email to Tyler the Wednesday prior explaining my must-haves and would-likes so he could work on tracking down my perfect Terrain before we came in on the weekend. I had looked at the inventory online and noticed that they didn't have what I wanted (specifically a FWD with dark interior) but was assured that they had something that matched my requirements. I was a little disappointed to go in on Sunday and see that my "perfect Terrain" was in fact an AWD though I made it very clear that is not what I wanted. Tyler apologized and said he overlooked that detail in my email, which was fine, but still a little disappointing. I was prepared to listen to him try to push us into buying the AWD but instead, he apologized and assured us he would look at other dealerships in the area and find the right one. So we ended up having to wait a couple days which wasn't too bad, but I do wish that had been addressed earlier so I could get the vehicle sooner. Nonetheless, Tyler was able to track down my perfect Terrain and not only deliver it within the time he promised, but texted me each step of the way so I was never left in the dark. I'm extremely happy with the service I have received from both him and Stephen and will highly recommend this dealership in the future. The process wasn't only painless, it was almost fun, which normally car-buying is really stressful. Although we probably could have received a better deal at the Dodge/Jeep dealership, we came back to GMC because I very much wanted to work with Tyler and give him our business.

I must say this was the best experience I ever had buying a vehicle. Pearce was the nicest guy. I bought a Chevy Tahoe and he went above and beyond to make me feel comfortable. He was very knowledgeable and thorough about explaining all the details throughout my whole transaction. When I left there I knew every detail about my new truck. Jose and Tony were very nice as well. I highly recommend their dealership. I am very happy 😁😁😁 Thank You so much!!

Very friendly and courteous customer service. Quick service. The only reason I did not go with a '10' is I felt the unnecessary items were mentioned I needed to do. Rebalance my tires after only 10K miles? Alignment at the same time? Transmission fluid exchange at 72K miles? The service rep was not pushy just suggested.

Needed oil change and tire rotation, service was performed very quick and I didn't have an appointment

We recently purchased a used f-350 from Vernon. We live 5 hours from the dealership and Vernon made arrangements to meet us halfway to look and purchase the truck. I have been buying vehicles for 42 year and have never experienced this level of customer service. Even after the sale we had a minor problem with the truck and Vernon took care of us with no questions ask. He told us to take it to our local dealer and he paid the bill. I can't say enough good things about Vernon and this experience.

Stephen was a great salesperson. We didn't hash out a final deal but the experience was great with no pressure at any time. He was always willing to work for you and was honest about all parts of the deal. The facility is top notch with a comfortable waiting area and good wifi as well.

We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.

“You guys have been amazing! From Josh Moore and all of his help trying to find the right truck for me, to Bob in service. My experience here has been perfect!”

I cannot say enough about the great service I received at Grapevine Ford. Laura Benevides had my repairs done quickly, and was great at keeping me informed on all aspects of my service. She was very knowledgeable and friendly on the phone and in person. Laura reminds customers of what good, reliable service SHOULD BE like everywhere. Thank you Grapevine Ford for everything, including hiring Laura Benevides!

I took my Explorer in on a Tuesday with major transmission problems, was given a choice of repairing the problem on my existing transmission or replacing it with a rebuilt transmission with a three-year unlimited mileage warranty (duh, a no brainer!), and it was complete by Friday. I had discussed having some other problems fixed while it was in the shop, also, but they didn't get fixed. No problem, I'll just take it back another time to get these problems fixed when I can. Andy in the Service department was very helpful and knowledgeable. So far, the fix has worked and the transmission works very smoothly.

Micah, Josh, and the rest of the staff was so wonderful. The experience was awesome. Was treated like family and I love my the car.