Used 2020 Ford Expedition for Sale in Charlotte, NC

Brought truck in for probable faulty water in fuel sensor. Found a wiring harness unplugged from the fuel filter/separator. This may have been the result of taking the truck to a local firestone shop for oil change and service. This shop was used to do the service due to not being able to get in the ford shop due to work load. The firestone shop may have been the one to unplug the wiring since I specifically asked them to drain the separator.

I have been a customer since the days of Bowie Ford. I have had all of my many Ford vehicles serviced there and have bought vehicles at this dealership. Chris Rice and the other service writers and techs at Quick Lane, and less often, the full service lane, have always treated me like a customer should be treated. I have never been offered a service which was not necessary or felt pressured in any way which is why my wife and I always return to Crossroads and refuse to step foot on the lots of other Ford Dealers in the area. I have sent many customers your way. I would only recommend Crossroads Ford begin servicing the Ford chassis of RVs like mine, an E 450 cutaway van, class C. I must have it serviced at a non Ford provider. Thank you for your many years of service. I will see you in a couple of weeks with my Mustang.

We were apprehensive after reading some of the reviews here but A.J. Franks and Cathy Hill were so helpful in answering our questions, taking photos, and following up on our requests so we decided to make the 900 mile trip each way and the car was everything they promised. It looks new and A.J. went beyond what you could ever expect. He was wonderful, kind, polite, patient and setting up services such as codes, Bluetooth, and explaining many things about the vehicle’s operation. We left a thrilled customer counting our blessings on the way home. The dealership personnel were polite and helpful and we were treated with great courtesies. We can’t say enough good about our experience. Bless you A.J.!

We were apprehensive after reading some of the reviews here but A.J. Franks and Cathy Hill were so helpful in answering our questions, taking photos, and following up on our requests so we decided to make the 900 mile trip each way and the car was everything they promised. It looks new and A.J. went beyond what you could ever expect. He was wonderful, kind, polite, patient and setting up services such as codes, Bluetooth, and explaining many things about the vehicle’s operation. We left a thrilled customer counting our blessings on the way home. The dealership personnel were polite and helpful and we were treated with great courtesies. We can’t say enough good about our experience. Bless you A.J.!

best car i have owned. the performance is great and it is very quiet. i am surprised with the many features ane options the vehicle gas.

I recently purchased by first new car at Capital Ford of Charlotte. My salesman Chance was incredibly helpful and met my every need. He listened to my budget and taste and worked with me so I went home with my beautiful red 2017 Ford Fiesta that I absolutely love!! I would definitely return to buy a car from them again in the future as well as recommend them to anyone in the market for a new car.

I love this vehicle it has a lot of room and also can have my family save. It drives great looks good. And I save on gas. For. Large truck

Even the bells and whistles have bells and whistles! Amazing SUV at a fair price. Strong performance. Gorgeous styling. Plenty of room. Ford has a winner here! Very happy with this vehicle.

I love the exterior Ford stepped up on this one, interior is very roomy, I do not like the vents, but the vehicle itself is very nice. Rides good, but I am concerned about gas mileage. On average down the road at 60-65miles per hr the best average was 16.9miles/gallon.

My wife and I came to Victory Chevrolet to buy a used car. Joe Harrison, the salesman, spent hours with us going from lot to lot looking at various used cars. When we finally agreed on one, we couldn't come to terms on it. I mentioned that we were close to an offer we had at another dealership on a new car. Bryce Gandy, Vice President, then put together a deal using various incentives beating the other dealer's offer, an offer we couldn't refuse. At times I wondered during the roughly eight hours we were there, how many times do they go to this much trouble for nothing? Joe and Bryce were great, and made us very comfortable during the whole process of making the deal. Then I thought, how long will it take in the finance office. Randy Lee made the purchasing process quick and efficient, more so than any new car purchase I've ever made. Joe, Bryce, and Randy made this the best and least stressful new car buying experience (7 total) we've ever had. Thanks to Victory Chevrolet for being a first class business!

Planning my retirement I decided to purchase this vehicle aligning my retirement with the vehicle being paid off. I had owned trucks before & knowing I would be doing side jobs I thought I'd rather go SUV instead of truck. As long as the seats could go down and allow me to put stock in the back. WELL, that's was easley met, this vehicle is a luxury suv filled with comfort, style, high performance and technology. Something to make retirement years worth it

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!

For what I’m paying the 2018 (and on) Ford Expedition is incredible. The performance the look (interior and exterior) is awesome. This thing continues to surprise me. It beat the Cadillac Escallade in a video I watched recently in almost every category!

Great guys great people! Normally the manager can be a pain, but my experience here at Capital was great all the way down to the finance guy... two thumps up.

It’s nice.a lot of money for this suv but what vehicle is cheap.if it is reliable then it would be worth the price. After all it a ford .?

The shopping experience was easy and stress free I would shop there again

however cars.com had nothing to do with me p rcjhase. sometimes you have to put your cell phone down and contact a dealership. do your own research, go to the dealership, make the deal. all you do is get out of your parents basement, go to work and earn your way in society.

LOVE this SUV! Super comforable, drives great, and a lot of room for even full grown adults in all 3 rows. So glad we bought it, over a Yukon or Tahoe.

I traded in a 2016 Platinum Expedition for a 2018 Platinum Expedition. I was absolutely blown away by the difference. This is like driving a Lexus. The fit and finish are perfect, super quiet ride, every gadget you could want and then some. It is a tremendous value for the luxury you get. You have to test drive it to believe because I was skeptical as well. could not believe the difference.

I feel like the king of the road in this vehicle. Everyone stops and stares when the Ex Platinum drives by. The styling and handling are top notch. Love my whip.

Love the room it has couldn’t ask for anything better it has everything we wanted and needed! Thanks to Kermit for getting us in it.

Took my car to the Mooresville dealership. I did not buy my ATS Cadillac from them but that made no difference. They diagnosed my problem and corrected it right away. It was the batteries in the FOB. Not only did they correct the problem but they were very courteous and treated me exceptionally well. They washed and cleaned my car free of charge. I will be servicing my car there from now on. Great job Randy Marion Cadillac!

This vehicle is absolutely beautiful inside and out Like I said it’s new to me so not sure how to rate it yet I’m sure will be a great buy