Used 2020 Ford Expedition for Sale in Cleveland, OH

I took my 14 Escape in for a door recall, which appears to be OK. I thought I'd replace my wiper blades as well. Five minutes after I left the dealership it started to rain. When I turned on the wipers one of them flew off the car!! Did retrieve the wiper from the road only after it had been run over a couple times. Turned around & went back. They were VERY appologetic and replaced it immediately. After I got back on the road, I again turned on the wipers............the same blade that was replaced was not clearing off the window!! I had to again go back. The manager of Service himself came out to fix the problem...........the plastic cover on the blade was never removed. I was actually going to look into trading in my car for a new one there, but I think I might look into the dealership's past performance more. Again, the people were super friendly, courteous & helpful but the incident made me wonder.........if replacing wiper blades didn't go so well would I bring my car back there....

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

We were looking for a Certified Pre-owned vehicle and drive 180 miles to a different dealership¿ and left disappointed and rather irritated. With a quick nearby search on my cars.Com app, we found Mike Bass Ford. So we cruised about 15 minutes down the road and met Paul. He was very courteous and knowledgeable. He told us that his shift ended at 2 o'clock, but he was willing to stay and assist us. We picked out our vehicle, got our financing, and drove home in our new, new to us, Escape. We would absolutely recommend Mike Bass Ford and Paul Lawson to¿ anyone who asks.

Yet another great experience at Preston Ford. We recently purchased a 2018 Ford Escape and just love the vehicle. Ford models seem to always give a lot of bang for the buck and this one is no exception. In this chilly weather the heated seats are a wonderful feature. Over the years we have also owned an F150, Contour, Taurus and Fusion and they have all been great. Our salesman of choice, Greg Chismar, is always a joy to work with and makes the buying experience fun. Preston Ford is conveniently located for us, however, we would go there for purchases and their top-notch service department even if it wasn't. Good hot chocolate, too!!!

best car i have owned. the performance is great and it is very quiet. i am surprised with the many features ane options the vehicle gas.

After visiting the auto show I had a Mustang convertible on my short list so I visited Montrose Ford for a test drive. I met Will Sutton who went over all the bells and whistles of my new love interest and we went out for a test drive. Any question I had about this car, Will had the answer. I took the time (very little) to look at other models but returned later that week and had the car ordered in less than 20 minutes. I was told 4-6 weeks for delivery but I picked it up 9 weeks to the day after it was ordered - I don't fault the dealership, they have no control over the factory. Will kept me informed by tracking the VIN once assigned and he didn't seem to mind the crazy person texting him periodically to ask if a rogue Mustang showed up. I would have gotten a discount through my credit card company if I used a differnt dealership however that wasn't an option. Will worked on the price to make it comparable and still without a hint of pressure to buy. Will is so knowledgeable he made the whole process easy. When I arrived to take the new addition home Will was there to go over every feature and he made sure I could use everything properly. I had such a good experience I would recommend Will and Montrose Ford without hesitation.

This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!

I keep coming here for service on 2004 explorer. The staff is very friendly and helpful. When they find something wrong they tell me about it and how much it would cost for them to do it without using pressure or scare tactics like the dealer I bought the car from would.

I love this vehicle it has a lot of room and also can have my family save. It drives great looks good. And I save on gas. For. Large truck

We worked with Sam to purchase a 2016 Tahoe LTV. He worked with us to deliver a great price and great service. I lived outside the area and they had the exact vehicle i was looking for. I asked questions to confirm the options and the quality of the vehicle. Sam was responsive and everything seemed in order so we made the trip to purchase the vehicle. When we got there the vehicle was detailed and ready for us. It was the exact condition that was described and we completed the purchase. The process was smooth and everyone there was courteous and professional. I would recommend Sam and the dealership to others.

For what I’m paying the 2018 (and on) Ford Expedition is incredible. The performance the look (interior and exterior) is awesome. This thing continues to surprise me. It beat the Cadillac Escallade in a video I watched recently in almost every category!

It’s nice.a lot of money for this suv but what vehicle is cheap.if it is reliable then it would be worth the price. After all it a ford .?

Jenn is the best ever! Ladies please buy your car from here if your looking for someone with honesty and integrity. I truly felt like she cared about me as a person and not just a client. I am a customer forever as long as Jenn is there. She sets the standard!

I traded in a 2016 Platinum Expedition for a 2018 Platinum Expedition. I was absolutely blown away by the difference. This is like driving a Lexus. The fit and finish are perfect, super quiet ride, every gadget you could want and then some. It is a tremendous value for the luxury you get. You have to test drive it to believe because I was skeptical as well. could not believe the difference.

just bought my 6th car for vandevere chevy.my sales rep(Brian Newsom) is the best ! I do a lot of driving and Brian helped me pick out reliable cars , but also nice cars ! His knowledge goes way beyond then just someone trying to sell you a car! Been dealing with Brian for over 6 yrs and wont buy from no one else! If you need a great car. and no pressure , Brian is the guy to talk to

Even the bells and whistles have bells and whistles! Amazing SUV at a fair price. Strong performance. Gorgeous styling. Plenty of room. Ford has a winner here! Very happy with this vehicle.