Used 2020 Ford Expedition for sale near Columbia, KY

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

We have gone here for over 25 years! Love this service location?? Absolutely great hands down? They take care of our family every time we go there. Now that we have so many Chevy, Buick, and GMC cars we send out grown kids there!

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

The sale person, Dacado, was very nice and helpful. I?d give him a 10. The account manager used some in called for language which was very unprofessional.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Janey Acton my powerhouse saleswoman. This woman help me pick out the truck I wanted. Then went battled beside me With the office, to get me where I wanted to be price and rate wise. We closed the deal at 930PM Remember they closed at 7pm She never got upset about anything and said let me see what I can do, every time I countered. Then 3 weeks After the sale I had some clerical issues. She took my call an got to the people who could fix the issues without giving me the run around. This woman is a treasure to anyone who meets her... And will be a powerhouse for any workforce who is lucky enough to employ her. Thank you for everything.. Daniel Bunting

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

I met with Jonathan regarding extended warranty for my truck. He was very helpful and knowledgeable. He answered all my questions regarding the coverage and explained all to me.

The repairs were made quickly and they even offered a free shuttle back home! The facility was very clean and everyone was very helpful. The communication on my repairs was great.

They were excellent in helping me purchase a car. The process did not take all day either. Very helpful they got me in and out and they were extremely nice. 10/10 would recommend and I will definitely purchase again.

The I talk with was very Profession And knew what He was talking about, very Focus., smart guy

Just had a great experience with the purchase of an excellent Ford 150 from David "The Car Man" Mitchell today. He was very helpful and super efficient with all that went into my complicated deal. I would highly recommend checking him out when you need quality vehicle.

Joe is great as well as all the people I interacted with at the dealership. They all were very friendly and professional. I appreciate Joe getting me the best deal possible with this being a second car loan.

Please see my comments already provided in first portion of this Survey. I do not want to repeat myself again here in this section. As I have nothing more to give you.

Great experience with the sales reps. Lowell and Patrick. I would certainly come back to purchase another vehicle.

Excelent service at this ford dealer thanks Jim Hagerman even after the sell they keep calling making shure you are happy

Did a deal with JR smooth easy deal had most of paper work done when we got there. Very nice Dealetship would have a friend go if they wanted a Honda.

5-Star experience working with Alan Z. and the entire team at Lexus of Brookfield.

I recently sold my 2023 RAV4 to Baxter Toyota La Vista, and working with Tommy, the sales manager, was an incredible experience. He was transparent, honest, accommodating, and very efficient. We had to re-sign a form after the sale, and Tommy actually came all the way to my workplace because I didn’t have time to make it back to the dealership — which really shows how far he goes for his customers. On top of that, after selling the vehicle, he provided my wife and me with a ride, which made the whole process smooth and stress-free. Hands down the best experience I’ve ever had at a dealership. Highly recommend working with Tommy and Baxter Toyota La Vista!

Had a salesman meet us in the lot and we told him what kind of options we were looking for on the new Santa Fe that we wanted. We drove the one lower option one and also the limited with a few more options. We were happier with the one with a few more options. He never pushed us one way or the other. We went inside to talk numbers and his manager came out and discussed the numbers with us. The whole process took less than an hour and a half and we had a deal we were happy with. It was a very enjoyable experience. Probably the best one we have had in Oklahoma City. The Salesman did a good deliver and we were out of there with our perfect vehicle. They make doing business easy. Not back and forth for hours. We will do business with them again in the future.

Audi Naples is a really top notch team, always professional and always providing quality service and support. You can trust them to do it right.

Amazing customer service and quality service. They make it for me free service change oil cause I was waiting a lots hrs. I appreciate so much the guy because he were so nice and he said sorry about that. And then they add full gas to my fuel for free. Thnx again

Tuve una buena experiencia, fue la compra de mi primer carro y aunque solo iba por información; la buena atención de Elias Ballestero me convenció para llevarmelo a casa.