Used 2020 Ford Expedition for sale near Jacksonville, FL

I am pleased to share my experience with you regarding my recent car lease. From my initial email inquiry, to the moment I stepped into the dealership, and eventually to the final handshake, I can confidently say that it was a thoroughly positive experience. Nash was incredibly helpful and patient. He took the time to understand my preferences and budget constraints before guiding me towards suitable options. His honest approach made me feel comfortable and confident in my decision-making process. He went above and beyond after the lease was completed to make sure I was a fully satisfied customer and I truly appreciate that. Overall, I couldn't be more satisfied with my car leasing experience. The dealership's commitment to customer satisfaction, coupled with their professionalism and transparency, made the entire process smooth and enjoyable. I would not hesitate to recommend them to friends and family in the future. Thank you for providing me with the opportunity to share my feedback.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Our sales representative, Andrew Dove, was polite yet very personable, Mr. Dove walked the lot with us matching or specific requests to the inventory while explaining the different�packages and what they included. He was very knowledgeable about his products and what was on hand. The dealership has a great inventory to match almost any needs and desires. After several visits and test drives at Nimnicht to find the perfect match, all conducted with patients and courtesy�by Mr. Dove, we found a vehicle�we wanted. I should note, we spent time at several other manufacturer dealerships, and did not have the same experience. Once a price was agreed�upon, the other staff including insurance, and finance concluded the purchase process in under an hour, even with all my questions and clarifications.�Thank you Nimnicht for having a respectable dealership�and knowledgeable polite staff.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

The buying process was great. Our salesman was fantastic as well as the finance department. My only gripe is how long it took once we said yes to a vehicle to drive the vehicle off the lot. Once everything is a go, we should not be there for 4 hours to finalize a deal. We should be out within an hour. The finance manager had to walk between 2 buildings multiple times, she should have had an office in the Lincoln building as well. A lot of unnecessary wasted time. Please improve this process, should not be a difficult change.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Salesman and sales manager were very helpful in getting me the car and the deal I wanted

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Began the internet sales procedure to sell them a car. In the store, Jose assisted me, and Cameron offered a better deal than CarMax. As it took a little longer for the bank to process, Jose kept me updated at every stage. Jose was wonderful!

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

Came in made purchase on the road 2days later … See Alec n Victor great experience.. good people.. seamless purchase

I had a great car-buying experience here. Dave assisted me in finding a few automobiles that fit my limited budget. We were all taken care of and left with a car we adore thanks to Gabriel and Fred, who were amazing.

Rakish brought the truck around to the front before I got there. He made the process easy and fast.