ATTN:Bob Kozub/Customer Service
December 3, 2018
I just purchased my 3rd car from Chapman Ford, and the 2nd from Bob Kozub. I couldn't be happier with the way Bob handles selling cars! He is never pushy or overbearing and truly wants to make sure you are happy with the vehicle you select. He goes above and beyond the typical car salesman approach and I appreciate all his help!! Having said that, I had a problem with my latest vehicle about a week after I purchased it and the customer service team were nothing short of extraordinary! They not only fixed the problem, they got me a rental for the time it was in the shop. I can't say enough good things about my experience and I would encourage anyone looking for a new or used vehicle to shop at Chapman and ask for Bob!!! Thank you so much for being an upstanding dealership!!