Used 2020 Ford Expedition for Sale in Malvern, AR

It was an absolute pleasure working with Sam Rushing and his team. I inquired about a new 2016 F-150 Lariat 4x4 online. Sam contacted me within minutes and was extremely knowledgeable. Soon after speaking with Sam, I took the short drive out to Town East Ford from Dallas. Sam was able to have my Trade appraised very quickly and I was offered an amount well above fair value! After working out all the details, I was driving my new truck home that evening! I have to say that this was one of the easiest, most pressure free and enjoyable buying experiences I've ever had. Sam's level of Customer Service is unmatched. He made the whole process very comfortable and puts you at ease in a situation that can be very stressful at times. It was also very nice to have a salesman who truly enjoys his job. You can tell that Sam is genuine and really has a passion for selling Ford cars and trucks. His positivity is infectious!! I wouldn't be surprised to see Sam as the next New Car Manger! Maybe even the GM at Town East Ford in the coming years! I also had the pleasure of working with a few other people I would like to mention. During my time with Sam, he had a trainee that was shadowing, his name was Johnny, aka "Tiny". Tiny wasn't so tiny, he also made a very large impact on my experience. Tiny was only a few weeks into his new position at Town East but he could have easily fooled me. He had a very professional and welcoming vibe to him. He showed true interest in getting to know me as a person rather than just a car buyer. He too also had a very positive attitude and strong focus on Customer Service. The last person I would like to mention is Mr. Ozay Jones in the Business Center. Mr. Jones handled all the organizing and finalizing of the finance for my purchase. He too was a great example of excellent customer service. He took the time to listen to my needs as a driver and made appropriate recommendations to help extend the lifetime of my new truck. Mr. Jones also made the "Paperwork" section of purchasing a new vehicle smooth, easy and a quick. Overall this was an absolutely wonderful experience. I will be taking all my future business to Town East Ford. As a local business owner myself, with over 200 employees, I understand the importance of having great people on your team. People who truly believe in making the customers experience the best it can be. People who make it look easy and unscripted. Town East Ford has succeeded at this with these 3 gentlemen. Thank you to Sam, Tiny, Mr. Jones and Town East Ford for the wonderful experience. You WILL see me again.

Worth the drive from Okc! Smaller dealership without the lavish environment but that also means better prices and great customer service. We really enjoyed our experience in Chandler.

I called looking for info. The Staff was very helpful. I will buy Mustang in near future and they will have first chance at earning my business.

We had a wonderful buying experience at Jones Ford in Savannah, TN! Jamie Lee Hall was our salesman, and he went above and beyond to make our purchase hassle free. We highly recommend Jones Ford to anyone looking to purchase a quality pre-owned or new vehicle. It's worth the drive to Savannah, TN. Go see Jamie Hall!

Just had my 2013 Ford Fusion serviced. Couldn't be more pleased. They are always so polite. I don't usually like taking care of "guy" stuff but the staff at Bates are super nice and always make me feel comfortable. Completely satisfied!

Thanks. Very friendly ... even though my vehicle was not purchased at your store.

I bought my mercury from you 4 years ago. When I needed service I told them I was working in Tipton. Would they come get my car and bring it back to me when finished. They did I paid the delivery man. It was perfect. Actually I need to make another apt.

I had a scheduled appointment for routine service (oil change, tire rotation, etc.). Unlike other dealer service departments I did not have to wait in a long line of cars before checking in - I was able to pull right in. The facility was clean with plenty of comfortable seating, complimentary Keurig coffee, and Wi-Fi.

All service items were performed in an acceptable amount of time and the charges were as I expected with no surprises. The only exception was concerning the battery replacement, which was concerning a warranty issue and the charges related to it. There was a slight communication issue which I take partial blame for. The issue was quickly resolved and the charges were adjusted accordingly, to my satisfaction. I feel that I was treated with due respect, as I have been with all previous visits. I don't feel that any additional service was forced on me, as has happened to me in previous experiences at other automotive service providers. I was even credited with a discount after I paid my bill. The credit was offered by E-mail while I was waiting for the services to be performed and I didn't read it until after I got home.This was very much appreciated and totally unexpected. I am amazed with your consideration and honesty.

I had my F-150 in for 30K mile oil change and maintenance. My customer service rep, Dean, was very courteous and willing to accommodate my request to pick up my truck at a certain time. He kept me advised of some maintenance issues but never pushed me to include any additional services I decided weren't necessary. Overall a very pleasant experience.

Always great service, everyone has a smile. I bring me company car and family car because the service is always fast and friendly. Thanks

I was looking for an economical replacement for the 2002 Jeep I'd had for 10 years. I found several Ford Escape Hybrid on-line and read many reviews. Found one with low miles not far from home and decided to at least test drive one. When I got to Wagner Ford I found a nice home town dealership that not only serves the local area but maintains a thriving business reaching out in the internet to increase its customer base. Jeff was, if you will excuse the oxymoron, an honest used car salesman and took very good care of me. It’s been the best car buying experience I’ve had in a long time.

Quick and friendly service. I like coming to Midway Ford as I have had great service since 2001. Have gotten to know the service people as well!!

First, the tech who checked me in remembered me ... and remembered that I'd bought my tires there. Impressive! The work was done quickly and efficiently, which I appreciated ... allowing ample time for Saturday chores AND some fun in the afternoon.

Had a very complicated and frustrating issue with sound system on my 2016 f150, James at autonation stayed the course with me and was extremely professional and understanding.

My wife recently took my Ford Escape in for a leak caused by the drain from the sunroof. The shop preemptively fixed my recalls for me that I wasn’t even aware existed and got me back in my vehicle the same day. Excellent service all around and quality interactions throughout.

Jodie Longie is a great sales person. She’s very nice and personable. She will find what you need. I haven’t purchased yet this time, still looking but have in the past. I have bought 2 vehicles with her.

Just picked up my car. I was involved in an accident. It took about 10 days and the car looks great!! Kayley handled each of my calls regarding the status in a professional and friendly manner. One of the issues dealt with my extreme sensitivity to paints and cleaners. She said she would take care if it and I was SO surprised when I found out the front bumper was painted before it was attached to the car!! It's rare to have anyone take your concern to heart and do things not asked by you!! Of course I will be recommending the collision shop to everyone in my family and close friends!!

Took care of our noise problem and found that vehicle needed aligned and took care of that.