Used 2020 Ford Expedition for Sale in Mobile, AL

They have been very responsive to emails & have been helpful in trying to find the vehicle we requested. still in the looking stage at this time.

In April, my husband and I visited this dealership for preliminary window shopping for a GMC Terrain. We met with Stephen Burton who was knowledgeable and very pleasant to work with. We test drove a few vehicles but made it clear we weren't quite ready to buy yet. Stephen was very understanding and didn't push us. We came back a few months later, July maybe, and asked for Stephen again who referred us to Tyler Meek, whom we eventually ended up buying from. Tyler was so much fun to work with and I was particularly impressed with his knowledge of the bumpiest roughest roads in the area to test drive for performance. We explained to him that it would be a few months before we were ready to buy, but would come back in a few months when we were ready. He was understanding, not pushy, and he gave me his business card which I made sure to hold onto. Truth be told, we had actually visited the Jeep dealership down the street to test drive a Jeep Grand Cherokee, which I was also considering especially since the vehicle I would be turning it was a Dodge, so we figured we would get a better deal for loyalty reasons. We had also met with someone over there months ago who we very much liked, but he ended up quitting before we came back and we were greeted with a pushy, annoying, and unpleasant sales rep instead. We never went back. Last week, we decided we were ready to take home a 2016 red GMC Terrain and I sent a very detailed email to Tyler the Wednesday prior explaining my must-haves and would-likes so he could work on tracking down my perfect Terrain before we came in on the weekend. I had looked at the inventory online and noticed that they didn't have what I wanted (specifically a FWD with dark interior) but was assured that they had something that matched my requirements. I was a little disappointed to go in on Sunday and see that my "perfect Terrain" was in fact an AWD though I made it very clear that is not what I wanted. Tyler apologized and said he overlooked that detail in my email, which was fine, but still a little disappointing. I was prepared to listen to him try to push us into buying the AWD but instead, he apologized and assured us he would look at other dealerships in the area and find the right one. So we ended up having to wait a couple days which wasn't too bad, but I do wish that had been addressed earlier so I could get the vehicle sooner. Nonetheless, Tyler was able to track down my perfect Terrain and not only deliver it within the time he promised, but texted me each step of the way so I was never left in the dark. I'm extremely happy with the service I have received from both him and Stephen and will highly recommend this dealership in the future. The process wasn't only painless, it was almost fun, which normally car-buying is really stressful. Although we probably could have received a better deal at the Dodge/Jeep dealership, we came back to GMC because I very much wanted to work with Tyler and give him our business.

I must say this was the best experience I ever had buying a vehicle. Pearce was the nicest guy. I bought a Chevy Tahoe and he went above and beyond to make me feel comfortable. He was very knowledgeable and thorough about explaining all the details throughout my whole transaction. When I left there I knew every detail about my new truck. Jose and Tony were very nice as well. I highly recommend their dealership. I am very happy 😁😁😁 Thank You so much!!

Excellent customer service. We have had all 3 of our cars serviced at this location. Very friendly and work was done in a timely manner.

We bought 2 new cars the same day from another dealer nearly 3 years ago, one for my wife and one for me. This way we have reliable transportation with factory warranty for a few years, at least. My F-150 had a service light indication for AdvancTrac and began experiencing 4 - wheel drive shifting complications. While still under my factory 3 year / 36,000 mile warranty, I chose Jacky Jones Ford and made an appointment to leave my truck with them for diagnostics. They ordered the part(s), completed a 49 - point inspection, asked me about my preference in a new set of tires, and called me promptly when my truck was ready. Although it was tough to leave my truck with them for a day or two because I depend on it so much for work and family. I was pleased with the work performed and left with the confidence and assurance that my truck was back in good order! I will shop Jacky Jones for our next 2 Ford's, considering they took care of my truck just as if it were one of their own.

Looking for a car can be an interesting experience. It was at Herlong Ford. First, I knew what I was looking for, and a phone call set things up for me to go to Herlong and check things out. I was introduced to Fred Munns. He took my wife and me under his wing and got the car I wanted to see, put me into the driver's seat, and off my wife and I went on the highway to check the car's ride and handling. Fred answered every question, and we could tell he was dealing with us honestly. He never once showed us any of those well known dealer "incentives" that many of us call "pressure." He let us do the discovering about the car with no hints from him about he could do for us etc. We decided to buy the car. He drove our old car to check its trade-in value, met with a couple of other people on the staff at Herlong, and arrived at a price to offer us on the trade. Every step of the way he explained why the trade price was what it was, and gave us the asking price for the car we wanted. We were happy with everything, and I drove the car home the following morning. I had to get everything out of my old car so I could not drive the new one home and leave my old one. After Fred finished his part of our dealing with Herlong, he sent us to Meryl Breazeale who completed the paperwork. She is a jewel and such a joy to know and work with . She offered the usual extras with no encouragement (read Pressure!) whatever. After i got the car home my wife told me just how much she enjoyed meeting Fred Munns, and how nice he was. All in all our shopping for a car and the "deal" we made was highly satisfactory. I can see no reason to try another dealer anywhere. There is another Herlong dealership in Batesburg, SC, and it too is in the Herlong family. They are great, honest, and caring people, and both dealerships deserve a look-see by anyone in the market for an automobile, new or used.

Excellent service again this is the 19th vehicle i purchased from Danny Bledsoe @ waxahachieautoplex ,will never shop anywhere else thanks again waxahachieautoplex

Stephen was a great salesperson. We didn't hash out a final deal but the experience was great with no pressure at any time. He was always willing to work for you and was honest about all parts of the deal. The facility is top notch with a comfortable waiting area and good wifi as well.

We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.

“You guys have been amazing! From Josh Moore and all of his help trying to find the right truck for me, to Bob in service. My experience here has been perfect!”

I cannot say enough about the great service I received at Grapevine Ford. Laura Benevides had my repairs done quickly, and was great at keeping me informed on all aspects of my service. She was very knowledgeable and friendly on the phone and in person. Laura reminds customers of what good, reliable service SHOULD BE like everywhere. Thank you Grapevine Ford for everything, including hiring Laura Benevides!

Best salesman: Mike Joliff, very friendly. Works hard to earn your business. Helped us get the best deal possible!! Will definitely return for future purchases!! Love our new 2018 F150

Went to buy a car I had seen oncars.com. Drove away in my newly acquired vehicle. They were very helpful. No pressure. I test drove the car and decided on it right then

Our vehicle was in for an oil change. The service department was quick and efficient.

Today I signed the papers for my second lease with Mike Murphy Ford after meeting several times with Anthony Davis. Throughout both interactions (2015 and 2018), Anthony was professional, helpful, and encouraging: but NOT pressuring me to make a decision. For comparative purposes, I talked with two other local Ford dealers after my initial meeting with Anthony in early January 2018. The first sales person at Dealer #1 was - in a word - obnoxious, presenting the idea that anyone would be privileged to work with him. The second person (Dealer #2) was more professional; but after I met with him for two hours and given him a written list of questions I needed to have answered in order for me to make a decision, did not respond for more than 5 days. In that e-mail, he only addressed half of what I had asked. I sent him another e-mail containing the questions, and received no response. Anthony was very patient, answering all of my many questions in a timely manner; and did not pressure me to spend more than I can afford. It has been a pleasure to work with him.

Rick and Adrian are very helpful, would definitely recommend anyone buying a vehicle to come here!

Thank you ! Chris Ratchford for showing us the Ins and out of our Ford Explorer...and for answering all our needy questions we had ! Best of luck ¿ Randy and Deb Levenhagen Plymouth Iowa

Took my 2015 Explorer in to Auto Nation Ford-Scottsdale, Arizona yesterday for help in checking damage from a trash can that struck front on freeway. Service Advisor Tom Goodfellow was exceptional to deal with. They took great care of me, found a couple of things that needed to be addressed and had me back on the road in an unbelievable short time.

Micah, Josh, and the rest of the staff was so wonderful. The experience was awesome. Was treated like family and I love my the car.