Used 2020 Ford Expedition for Sale in Sacramento, CA

Prompt, caring, thorough, advisor follows up. No other place can do better than Folsom Lake Ford. Steve P. Is a most wonderful advisor.

Brought F150 in for a modified 90K service. Service was good, as always but expensive. Also there was no offer of the road side assistance service that requires activation.

First, we had given up on Roseville Honda because of many negative experiences. However, our Accord air conditioner started acting up and we have a heat wave this week. Auburn couldn't take us so I called Honda Roseville. We got a friendly prompt appointment on the phone for yesterday, same day! We arrived early and the gentleman who came out to get us in line and set us up was a really nice guy (forgot his name). We were assigned to Randy who had NO ATTITUDE, just took real good care of us and was also really nice/friendly/professional. While we were waiting we took the opportunity to start the conversation about a possible upgrade to our 2004 (get some info, etc). Gabe took us on a test drive, sat with us, gave us information, answered our questions like a human relating to other humans (none of the wait here while so & so comes to talk to you - ultimately starting over with about 3 or 4 different people who come back instead of the one we were previously talking with, wondering what the heck is going on and wasting our time). We will follow up with him. Back to Randy to get our car. He was terrific/great energy right to the end - sense of humor, smile, authentically interested in making sure we got well taken care of along with the car. Everything transparent/explained. We even got an unexpected car wash! The air conditioner is better than new. THANK YOU SO MUCH FOR A COMPLETE 180 AND A REALLY GREAT EXPERIENCE AT ROSEVILLE HONDA! Hope you keep this quality going. (Regards questions below, we had previously not recommended you, and we did purchase a used Accord there , but several years ago)

best car i have owned. the performance is great and it is very quiet. i am surprised with the many features ane options the vehicle gas.

Process was very simple. Moe the salesman had the car ready when we arrived. He let us go on the test drive and did not limit how long or how far. He was friendly and knowledgeable. We we're in and out in under 3 hours.

I love this vehicle it has a lot of room and also can have my family save. It drives great looks good. And I save on gas. For. Large truck

I've been to this dealership's repair service several times, for different cars. I've ALWAYS been satisfied, and would never go anywhere else.

Even the bells and whistles have bells and whistles! Amazing SUV at a fair price. Strong performance. Gorgeous styling. Plenty of room. Ford has a winner here! Very happy with this vehicle.

I went through Consumer Reports online option so that I could complete as much of my car search and negotiations at arm???s length. Having all the info in writing allows me to think logically, choose exactly what I need, and compare prices, values, and features. I get anxious heebee-geebees having to go up against a salesperson and decide about anything on the spot. When that happens, i always end up feeling that I???ve been bamboozled. Mostly the Consumer Reports ???True Car??? approach worked, with just a few hitches. The first big hitch is that when you sign up, you have to provide both a phone number and an email address. There is no way on the signup to indicate one???s preference for contact, or whether there is a problem with any form of contact. (For example, I???m a teacher, and it is absolutely not OK to call me during the school day, which almost all of them did.) So, within three minutes of clicking yes for quotes, my phone started ringing and dozens of emails began pouring in, sometimes from multiple agents at the same dealership. And since Consumer Reports sends the request to three different dealers, the bombardment is from three different dealerships. It???s awful. But once I reached the callers and told them to STOP CALLING and reach me only by email, the calls slowed down. The second hitch is that once my butt was in the chair for the paperwork, they came at me with unexpected offers of all kinds of extended this and that policies, special protective treatments for the paint (I kept remembering the ???True Coat??? scene in the movie ???Fargo,??? and felt a mixture of irritation and amusement. Classic car-dealership sleaze moves.) If I had known this crap was coming, I would have refused to sit down with the paperwork guys until this information had been given to me in writing so that I could go home and read it, research it, and make a cool, dispassionate, logical decision. I ended up being talked into a $3,200 service/protection plan (???only $50 a month for five years, and you get eight years of coverage!!!), and ended up angry with them and myself. Went back a few days later to deliver my final check after receiving my outside financing, and told the finance guy how annoyed I was with that add-on. He was a bit defensive at first, but then switched tactics: of course I could decline the add-on, but I???d have to wait to have it refunded by Toyota finance. WHAT? I didn???t even take Toyota finance! No luck getting him to understand how offensive it was to have them move ahead with Toyota finance when we had an agreement that I was not taking Toyota finance, and had seven days to secure my own. Whatever. I was going to have to wait for refund of the $3,200. Then they guy came at it again; I could get this policy for $1,000 less (???our employee and family discount price???)! He talked me into that. I think ??? think, not believe totally ??? that the protection plan is reasonably helpful, given all the sophisticated electronics in my vehicle. But I???m still walking around with deep resentment of the process. In the end, I got a good car with the features I wanted, at an OK price, explained well by the internet salesmen with whom I worked. I was treated respectfully, which is important to me as a woman buying on my own. But next time I???ll work hard to head off the last-minute crud at the end, and demand to have all that info in writing before I even poke my head into the office of the bookkeeping/finance guys.

I love the exterior Ford stepped up on this one, interior is very roomy, I do not like the vents, but the vehicle itself is very nice. Rides good, but I am concerned about gas mileage. On average down the road at 60-65miles per hr the best average was 16.9miles/gallon.

Josh Smith continues to be amazing at assisting me with repeated TCM/clutch replacements to my 2012 Ford Focus from getting the work done to a rental vehicle to answering all of my questions that have to do with this or anything else about my car. In short, he's a blessing. The car, which I had researched before purchasing received high ratings, but it continues to have the same problems. Also, the customer service rep at Ford over the telephone was very helpful with information about Ford's Buy-Back Program and making note of my vehicle's repeated problems. More below.

This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!

My experience at Future Ford was nothing short of a blessing😇, meeting with the sales team over the course of the interview to find out what Future Ford could do for me, it felt like I was talking to a group of people that I've known all my life, it seemed like we were just out of touch for a while and was just catching up, everyone I spoke to was empathetic and understanding, they wanted to make sure that I didn't leave with what I came for.🚘 They have done everything in their power even to help me, even bending over backwards 😅which I must say is kind of difficult for me at my age! 😆😆😆 I couldn't possibly think you guys enough, everyone at Future Ford, Brian O'Brien, Derek leggings quite a dynamic team, to these two I am in debt from the love that I have received from the both of them. I would highly recommend everyone that I we'll meet in the future and all my friends to come on down to future Ford and get an amazing deal on an awesome car just like I did! Five stars is too low of a score for them, even a perfect 10 is too low for this dealerships team! They have earned 100% in my record book! Everyone there is awesome! I think I might walk a few of those payments and so I could say what's up to the the crew! Thanks for making me part of the family, seasons greetings and blessings to everyone there Merry Christmas and may your New Year be wonderful! Yours truly, Ocie Smith

For what I’m paying the 2018 (and on) Ford Expedition is incredible. The performance the look (interior and exterior) is awesome. This thing continues to surprise me. It beat the Cadillac Escallade in a video I watched recently in almost every category!