Used 2020 Ford Expedition for Sale in Tustin, CA

I am a senior who has experienced many service departments in many dealerships. Service advisor Don Tucker at Frits Ford is among the best. I am not afraid of being ripped off by paying for unnecessary repairs. Sometimes my wait is a little too long, but it is unquestionably justified when it is explained. I am extremely satisfied with the care my 2011 E-450 cutaway receives at Frits Ford.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

My purchase experience was very simple from beginning to end. I requested a price for an F-150 on was contacted immediately. They were very patient and helpful during the whole process. They answered all my questions and made it painless and easy! Thanks for everything and I definitely would recommend anyone to buy here!

Villa Ford actually changed my perception of Ford into the greatest way. All the purchasing experience I had with Villa Ford was awesome and I want to strongly recommend to people to visit.

Service was easy and fast. Felipe took all my info and had a service loaner vehicle ready for me right away. He called me the next day to let me know what the problem was and had my car back in a few days.

Very smooth, no push to sell extra services. The experience was quick and easy.

I purchased a 2017 Ford Escape SE from this dealership on Sunday, April 15th and I have to say, it was one of the nicest car-buying experiences I have ever had (and I'be purchased at least 8 cars in my lifetime). Victor Resendiz, the gentleman who sold me the car was super nice! The words "used car salesman" usually conjures up images of a pushy salesperson who is xxxx-bent on making a quick sale! Victor was nothing like that! I visited the dealership with a specific make and model car that I wanted to see, as it was listed on their website. Victor happily showed me the car and we took it for a test drive. During the test drive he explained all about the car's features. I remember telling him about the car I was currently driving (a 2004 Ford Escape, with lots of upgrades), and he obviously paid attention to the things I told him that I missed in the car I was currently test driving. When we returned to the lot, he asked me if he could show me another car that he thought was more comparable to what I was currently driving (in terms of upgrades), but he warned me up front that it was about $3,000 more than the first car! Even though I was hesitant about the price, I agreed to look at it and he went and brought the car over. He was 100% correct in that the second car was more what I was use to driving and the minute I sat in it I knew it was the one for me. He took me out for a second test drive and pointed out all the features and answered all of my questions! After that test drive, I was even more certain that this was my new car! Once I made the decision to move forward and purchase the car, Victor sat with me and went over all the details of the car again, to be sure that I knew what I was purchasing. He worked with his Finance people to get me the best financing possible, and even though my monthly payment ended up being a bit more than I wanted to spend initially, I got a great car, with really low mileage, for what I think was a very fair price! This is what buying a car should be like. None of the aggressive, hard-sell techniques that are usually associated with car-buying. Just a really nice, knowledgeable and sincere salesperson who really listened to what I was looking for... and helped me find it and make it a reality! THANK YOU VERY MUCH VICTOR! I LOVE MY CAR! ;-)

This Dealership is the best I have ever been to. I've been looking to upgrade my car. I went to 2 previous dealerships before this one, both were awful. I had rude sales people at both. But from the time I walked into this one until the time I drove off in my car I purchased I was treated with respect. We started off with Gary, he showed us a vehicle we were interested in. Answered all our questions. A few days later when I went back to make an offer. Gary was not able to be there at the time I needed to go to work around my work shifts so Neri took over to help me out on Gary's behalf. Neri is one of the nicest people I have ever met. Was very upfront and honest with me. I would totally recommend him. (My boyfriend mainly dealt with Gary so he would need to write more about him but he is awesome also) , then my next contact was with Angie and Victor. Again such nice people, very helpful. When I go back to upgrade again in 6-9 months I will be going to this dealership 100%. There is no pressure from these people at all, which is nice and rare for any dealership I've been to. Norm Reeves Ford at Cerritos has earned my lifetime business and I will be referring them to anyone I know looking for a car. Thank you so much!!!

My Service Advisor was top notch. He wad a good guy, and he provided great service. Love the bonus car wash.

best car i have owned. the performance is great and it is very quiet. i am surprised with the many features ane options the vehicle gas.

My purchase experience was very simple from beginning to end. I requested a price for an F-150 on was contacted immediately. They were very patient and helpful during the whole process. They answered all my questions and made it painless and easy! Thanks for everything and I definitely would recommend anyone to buy here!

I love this vehicle it has a lot of room and also can have my family save. It drives great looks good. And I save on gas. For. Large truck

John Morgan and Jim Keys were both fantastic to work with! Their customer service was outstanding, and even though I didn't get some of the features I thought I had to have, working with them was so enjoyable at the end of the day, I didn't care as much as I would have. I really appreciate the hard work they put in, but more than that, they treated my husband and I like friends. I am in online marketing and was extremely impressed with how John and Jim run the dealership and would happily and without hesitation send friends and family to them for help!

Even the bells and whistles have bells and whistles! Amazing SUV at a fair price. Strong performance. Gorgeous styling. Plenty of room. Ford has a winner here! Very happy with this vehicle.

I love the exterior Ford stepped up on this one, interior is very roomy, I do not like the vents, but the vehicle itself is very nice. Rides good, but I am concerned about gas mileage. On average down the road at 60-65miles per hr the best average was 16.9miles/gallon.

George and Matt were super helpful and informative. Traded in my leased 2015 F-150 and purchased the new 2018 F-250! Love this truck!! The staff was super helpful and I was there for only 2 hours! Best car buying experience ever. Highly recommended. I really appreciate how after my purchase Matt took the time to teach me how to use everything....so much cool technology in the new trucks, its pretty amazing.

This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!

It went fine. I received a recall notice for my Rav4, called and booked an appointment a few days before. Upon arriving at the dealership (my first time there) I was directed to a shorter line for people with appointments, which I appreciated. Kimberly took down my information, got my keys and told me it would take about 2.5 hours. This seemed pretty long, since I was waiting for the car. But it turned out to be only a little over an hour, which was great. They had a little bit of a mixup trying to bring my car back to me after the repair...that took about 15 minutes, but the repair got done and I'm happy.

Planning my retirement I decided to purchase this vehicle aligning my retirement with the vehicle being paid off. I had owned trucks before & knowing I would be doing side jobs I thought I'd rather go SUV instead of truck. As long as the seats could go down and allow me to put stock in the back. WELL, that's was easley met, this vehicle is a luxury suv filled with comfort, style, high performance and technology. Something to make retirement years worth it

however cars.com had nothing to do with me p rcjhase. sometimes you have to put your cell phone down and contact a dealership. do your own research, go to the dealership, make the deal. all you do is get out of your parents basement, go to work and earn your way in society.

Came in the week before Labor Day and picked up a new Encore. It was advertised with a super low lease payment. It seemed too good to be true. The price was correct and now I'm enjoying my Encore. Definitely was an easy buying experience. My salesman Rocky was patient and super informative. The dealership is one of the last family owned dealerships in Southern California.

LOVE this SUV! Super comforable, drives great, and a lot of room for even full grown adults in all 3 rows. So glad we bought it, over a Yukon or Tahoe.

A good experience! Paid for my car on the spot. Imber Rojas helped us so much, I love my new (used) car. He wasn't pushy and annoying like the typical car salesman. What a champ. Oh, and the free soda machine is rad.

I feel like the king of the road in this vehicle. Everyone stops and stares when the Ex Platinum drives by. The styling and handling are top notch. Love my whip.

This vehicle is absolutely beautiful inside and out Like I said it’s new to me so not sure how to rate it yet I’m sure will be a great buy

I was shopping for a new family wagon online and I spoke and looked at maybe 10-15 different dealers and cars. I finaly came across STG auto online in Montclair amd called and spoke to Fady Gad. He was very helpefull and attentive quickly gave me the best price and rate. He kept very well communication with me even when he was doing research. I schedule an appointment with him and he even reserve the exact car that I wanted so that it did sell while I drove down there. Once their I met with Ed (Sales Manager) and Fady Gad. We worked out numbers and even got a lowered rate than promised over the phone. I can't thank them enough for their excellent customer service I will continue to purchase thru these guys. A++ SERVICE! THE SERNA FAM.

This vehicle is very user friendly, it has passenger convenience at every seat. it is very stylish, comfortable, rides very smooth and has a lot of get up and go when needed.