Hello! My name is Jo Haage. I have only been to a car dealership only once in my life to purchase a car. When my previous vehicle was starting to nickel and dime me, I knew it was time to purchase another vehicle. I was nervous about venturing out and doing that. Well, I happened to hear about a Grand Prix that was traded in at DeLong Ford in Dwight on Wednesday, July 5. The salesperson that handled the trade in (and sold a new truck to the owner of the Grand Prix) was Brenda Lawless. I called over there the minute I heard about it. Guess what!!! Brenda answered the phone. She was so friendly and down-to-earth. After talking for a few minutes, we even discussed what we had done for the 4th of July!! She even gave me a marinade recipe for steaks. I felt like I was talking to a life long friend. It was a Friday, and she said the car wasn't in the system yet, but she would call me on Wednesday to set up a time where I could go look at the Grand Prix. I just knew she would. Wednesday rolled around and Brenda called me. I was so excited!! Even though a couple other customers had stopped in and wanted to purchase the Grand Prix, she had put a hold on it. She had asked if I could drive over that day, but I couldn't. She was off on Thursday, so we set up and appointment to meet at 8:00 A.M. on Friday. I liked her the minute I met her. She was so pleasant and friendly (love her sense of humor :-) She showed me the car, and I loved it! She got the keys and I took it for a ride. I told her right away "I want this car!" She said "Great!" She took care of all the paper work, and explained everything thoroughly. We set up an appointment for 1:00, Saturday, to pick up the car! My husband and I drove over with the check and we were in and out of there in no time. However, before I left the DeLong parking lot, Brenda sat in the car with me and explained all the controls to me. I wouldn't have known what half of them were for. She answered all my questions, and made sure I knew everything about my car :-) My husband told her that when it came time for him to get another truck, he was going to go to her. I feel that she was not just a sales person that sold me a car, I feel that I gained a friend!! I would recommend Brenda Lawless to anyone looking for a vehicle (used or new). Thank you Brenda!!! Jo Haage
2016 Ford Expedition Platinum Review
Best vehicle I've owned by far.
by Ltjake2388 from Mendon, MA
April 30, 2019
5
This vehicle has met all my needs and still looks/handles like it is brand new. This is my third Expedition and I would recommend this type of vehicle to everyone looking for a full size SUV.
Vehicle available to be shipped to your home. Contact
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2018 Ford Expedition XLT Review
Fantastic Vehicle!
by Karen VA from Smithfield VA
April 29, 2019
5
This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford Expedition XLT Review
Top of the line SUV for what you pay
by Dm@Xi84 from Cookeville TN
April 2, 2019
5
For what I’m paying the 2018 (and on) Ford Expedition is incredible. The performance the look (interior and exterior) is awesome. This thing continues to surprise me. It beat the Cadillac Escallade in a video I watched recently in almost every category!
I had an excellent experience purchasing my new f150! Javon (salesman) and Rob (general sales manager) went above and beyond to make sure I was getting the right truck that fit my wants and needs. Not only were they patient with me, they also fought to get me the best payment option with the banks. I highly recommend Ron Tirapelli Ford!
Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bill.They were great and so is the finance dept .I shopped at a few before i made the trek and it was so worth it ,its the only dealership that told me my fathers Z plan was better then rebates they gave me respectable trade in value and for not having the greatest credit a very easy purchase ,this place gets it !! Nobody wants to sit in a dealership for hours or leave not feeling comfortable ,Not the case here in out in about 2 hrs went from my 15 to a nicely equipt.18 F150 and loved it ....Ill be back for my wifes Bronco soon
2016 Ford Expedition Limited Review
Very powerful and quick for a 3 ton people mover
by Fourfun1 from Boerne, Texas
July 25, 2018
5
If you want or need a large SUV that gets great gas mileage and carries lots of gear and people, this Ford will do the trick. The Limited model comes nicely equipped and will garner lots of compliments from your passengers for both room and comfort. Ford is getting closer to perfecting this model.
my problem was a quick fix of a turn signal bulb that failed--your team took little time to fix, and get me back on the road--enjoyed a cup of coffee while waiting--was certainly worth the drive to your plfd.service ctr.--note--have had 3 bulb failures on the rear of my ford 500 recently.
could there be a heavy duty lamp to use ??---the whole light fixture has to come out to access lamp--not user friendly !-ha
2018 Ford Expedition Limited Review
It’s allwright.
by The frung from South amboy nj
March 29, 2019
3
It’s nice.a lot of money for this suv but what vehicle is cheap.if it is reliable then it would be worth the price. After all it a ford .?
We traded in our Xterra, because we just didn’t have any leg room with 2 full size car seats in the back. The Expedition has extra room to spare! Love our BIG family SUV
Mohammad was great to work with. I had put a down payment on the car because I had to come from West Virginia to Chicago. I wasn't able to get there on time and I bought a car here in town. The deposit is normally non-refundable, but I didn't know that. Mohammad took care of me and credited my 100.00 to my credit card. I will definitely do business with them in the future.
2012 Ford Expedition Limited Review
Most reliable car that I've owned. Very few issue
by jim from Baton Rouge
April 27, 2019
4
Very nice ride, lots of leg room, love the air cooled seating. towing capacity and handling if very good. Very reliable, low maintenance, all around vehicle....
So, all of you should know one thing before I write this review. My girlfriend and i, just got a 2013 Dodge dart 4 months ago. We came back in yesterday on 2/22/2016 and I was looking for a cheap car. Like most of you, (who wants to spend a fortune, right?) However, I was wanting something with less than 188,000 miles on it (that's what my current vehicle had) and was looking at an impala with 107,000. I, however, was not satisfied with it because of the amount of miles it had. Sergio Garcia was able to get my numbers where I needed them in order to get ANOTHER 2013 DODGE DART!!! This thing is awesome and that was a job well done! Definitely satisfied. I walked away with something better than I expected, while still saving my wallet!! Head over and go see him if you are thinking about getting another vehicle, right now! Definitely worth the time! Also, great customer service over there as well! So, stop reading the review already, and go get yourself a new car!
2003 Ford Expedition Eddie Bauer Review
first truck i ever bought from a dealer
by jmidge74 from Davenport, iowa
May 13, 2019
5
perfect for my family and my everyday needs. I wouldnt think that 4 years ago id be buying a car for my children but the time has come to find them a dependable car or truck and weber will be my go to ... love this place
The service is always 5 star at DeLong Ford we are in and out. The service people are very friendly Warm and very knowledgeable we had an appointment and there ways no waiting they did the service that was scheduled and we were out and on our way home 👍👍😊
I needed a set of tires and I received an excellent prices comparison from my Ford Dealer. There was no wait time for the tires Rod Bakers Quick Lane service had them on hand and was able to get them installed same day. I would also like to commend the service quality that I received at Quick Lanes. I've been hearing a noisy for the last 8 months from my right side that I thought was from the bad tires. Upon driving my vehicle into a stall the technician heard the same noisy that I did. On immediate inspection on the noise he heard found that I had a bad right front wheel bearing bad. I always get total works package on my oil changes and wonder why did the techs at both times did not find the problem on there inspection at the dealership. So at this time I would like to again commend the Quick Lane people in Plainfield job well done and have earned my trust to come back again. Thanks to the techs and managers at the Plainfield Quick Lane. You have my business guys, job well done.
I decided it was best to trade in my 1999 Ford Escort with 190,000 miles on it. The vehicle wasn't reliable anymore and I didn't want to drive my Mustang GT 80 miles roundtrip to work (fuel and mileage). I called Pete and asked what deals and incentives were going on that I would qualify for. He completely explained how to fill out a credit app on their website and allow himself, Kenny and Mark to find out. My credit was great and so I received a phone call very shortly from filling out the credit app from the comfort of my own home. I initially wanted to buy the Fiesta ST considering it was quick, fun to drive, and most importantly great on fuel economy. However Pete, Kenny, and Mark explained that Ford was offering better incentives on the Focus ST. A bigger car with more power and still great fuel economy for less ! They only had one in stock and in a color I didn't like. I then explained what the true purpose of the vehicle was. Considering I bought my 2015 Mustang GT from them only 2 years ago, they new I already had my fun car. They all suggested I look into a CPO (Certified Pre-Owned) Fusion Titanium. Not only do I love the 3rd generation Fusions, but they had almost the exact Fusion I would order from Ford. Pete showed his patience and allowed me to feel no pressure in my decision. It was obvious. I decided to go with the 2016 Fusion Titanium with only 26,000 miles. Considering they knew I'd put many miles on the car, Kenny and Mark made it very affordable to not only give me the warranty that comes with a CPO vehicle, but to get an extended service plan to cover my Fusion for 125,000 miles bumper to bumper. Not only did I get the bigger fully loaded mid-size car, I got a car I always liked for a great price and STILL getting 32.2 MPG to work today on I 294 that was $50 less per month than the base option Focus ST. Everything was smooth sailing from the min I called Pete through the test drives, financing with Kenny, and finally Mark with the oversight of the whole operation and sealed with the firm handshake equipped with a smile. I would definitely want this EXACT roster lineup for my vehicle purchase team again and again. Thank you all very much.
2017 Ford Expedition XLT Review
This is my seventh Ford Expedition!
by Maredion from Monticello Indiana
May 2, 2019
4
I’ve become very loyal to the Expedition. I have never had a problem with any of them. My last one I rolled over 150k in miles.
The mileage isn’t great obviously, but the versatility is amazing!
On my initial view of the Mitsubichi: I was very hesitant and reluctant of being able to acquire a vehicle, However, I went through the "Customer Reviews" of the dealership, of the staff, service and decided to test the probability of truth...I WAS BLOWN OUT OF THE WATER to the point of being put to tears...of JOY!!! I reached the communication with a top salesman, Mr. Vince Johnson; this man is a blessing from God as well as Maggie and Joe!!! Joe is one of the most wonderful and helping Finance, owners I have ever met. Together this team made not only my wish to get my very OWN vehicle, but a "2018 Mirage G4...RED SUPER CUTE CAR!!!!!!!" I REALLY TEARED, SCREAMED OF JOY! This team of wonderful, considerate and A+++ Customer Service made my dream a reality. They worked very expeditously, especially Vince helped me become once again independent, so proud and so happy. I would DEFINITELY recommend, do a commercial for South Suburban Mitsubichi. I will not lie, I didn't get all the stars/luxuries BUT for someone who has been dependent upon family and friends; who didn't think it possible to have my own much less new car and 2018 car....I AM SOOO BLESSED, HAPPY, CONTENT AND WILL ONLY CONTINUE TO GROW (within a few years) to a better vehicle...MAYBE. I am truly in LOVE with my "Laddy Bug". For the minor things I was not able to get..to be able to DRIVE OUT IN MY VERY OWN CAR....and it's beautiful with a lot to provide for me and my family in so many ways; I felt like I drove out in 2018 LATEST AND BEST MODEL. Vince Johnson, Maggie and Joe will never, ever be forgotten, will be forever my/our place for our vehicle purchases and our friends. Thank you all for your support, for your kindness, for your open hearts to make this lady's dream come true. May blessings come to you and your families and dealership!!! THANK YOU, THANK YOU, THANK YOU FOR EVER!!!! MIA, AMC & Our Laddy Bug...LOVE HER!!!
2007 Ford Expedition Eddie Bauer Review
Great kid car
by mowerman from Nashville, TN
February 5, 2019
5
I have owned my Expedition for 9 years now and can say that I have enjoyed the ride. We bought it used when our kids outgrew our beloved Explorer ( 95 Explorer which we still own and adore but that is for another review ). This is my wife's car and used mostly for errands and shuttling the kids. The place where our Expedition shines is when it is towing. We have owned boats and campers and the Expedition loves doing the jobs in roomy comfort. I chose the Expedition because of the great Explorer we had before and the interior just plain looks better than the competition ( I will not name names because I am sure they are ok cars ). If you have a couple of kids and an active lifestyle look no further than the Expedition.
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