Jason and all of the guys in the D'Orazio Ford Service department are great! They make my experiences with my vehicle enjoyable and pain free! I will definitely recommend them to friends!
2017 Ford Explorer Limited Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.
A little hard to find but these guys are super easy going with no pressure. They had several trucks that were from the southern region of the country. The truck exceeded my husbands expectations. Great finance rates that were better than our own bank. We will without a doubt be back when we are ready for our next truck.
2011 Ford Escape XLT Review
Great vehicle we put 145k on it with no major issu
by Speed Racer Morgan Hill from Morgan Hill, CA
May 12, 2019
5
I wish Ford still made this design. It met all our needs and I would definitely have purchased it again if the current model was as good.
My wife and I recently purchased our 2014 VW Tiguan from Chignoli Auto Sales. The process was quick (something I have never experienced before) and the staff was friendly, professional and a pleasure to deal with. Furthermore, their lot and office was clean and tidy and they had a large selection of makes and models. I will definitely recommend them to my friends and family, and give them 5 stars!
2019 Ford Fusion SEL Review
Love my new Fusion!
by Debbie from Delphos, Ohio
May 14, 2019
5
Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.
EASIEST VEHICLE I EVER BOUGHT. THE TRUCK WAS BETTER THAN DESCRIBED ESPECIALLY AFTER LOOKING AROUND AT OTHER DEALERS. WELL WORTH THE RIDE TO PURCHASE A NICE TRUCK.
2014 Ford Focus SE Review
Sporty, economical, comfortable, and FUN to drive!
by LuvMyFocusTitanium from Cincinnati, OH
April 23, 2019
5
I love this car. I have the Titanium hatchback and it is super sporty and fun to drive. The interior is comfortable and everything is perfectly located for the driver's convenience. The push-button start and keyless entry mean no more fumbling for keys -- just leave them in a pocket or purse and go. Sony stereo sounds excellent with a subwoofer in the trunk. You can't go wrong with this model.
Got ride home - fixed it same day! diagnosis was correct....all good and back in business! Thanks!
2017 Ford Escape Titanium Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
4
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
my problem was a quick fix of a turn signal bulb that failed--your team took little time to fix, and get me back on the road--enjoyed a cup of coffee while waiting--was certainly worth the drive to your plfd.service ctr.--note--have had 3 bulb failures on the rear of my ford 500 recently.
could there be a heavy duty lamp to use ??---the whole light fixture has to come out to access lamp--not user friendly !-ha
Glad to see, each time I bring my car in for service, staff is still showing excellent customer service!! I hope this service continues in each department staff I have contact with. Keep up the good job!!👍🏽
My services was amazing today!! The staff could be more friendly. I was looking at a car on the show room floor and the man who sit next to the cashier didn’t bother to ask if I needed help, he not a friendly guy at all.
I had an appointment originally scheduled for a Monday at 10am but I was told at 8am that they had to cancel it because a mechanic called in sick. I informed them that I took off work for this appointment so they offered me a loaner and told me to pick it up on Tuesday before 845p and they will work on my vehicle on Wednesday morning. I was also told that I didn't have to worry about returning it with the full tank of gas that it had in it. Melissa text me almost daily to give me an update on my vehicle. She was always very professional, helpful and accommodating. My vehicle was serviced for a whole week and when she text me that it was ready she said they cleaned it up for me and I didn't have to pay the usual $100 deductible. I also had a thank you card waiting from Melissa and a small gift. This is the best service I have ever received in the 20 years I have owned vehicles. I love this dealership and will be back to purchase another Lincoln within the next couple of years and will have all of my services done here.
2018 Ford F-150 Lariat Review
items that were better on earlier models
by fletch43 from Houston
May 15, 2019
5
the air vents on my 2009 king ranch and 2015 expedition are circular with possible 360 degree rotation and variable close positions. much better than those on my 2018 F-150 platinum. info system when i have the navigation in the full screen mode there is no indication of radio information. have to go to the multiscreen mode. on my 2015 expedition i can full screen map and radio information. much nicer
I always have a great experience at Hawkinson! The staff is always friendly and courteous. Never a bad experience with my service or the staff.
2019 Ford Flex Limited Review
Hidden jewel!!! Best car ever!
by Tarag from Texas
April 27, 2019
5
Amazing seating!! Amazing technology!! Smooth ride!
People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com
I had "The Works" done. Oil change, tire rotation, brakes checked, fluids checked and topped off if needed. The Ouick Lane was busy so I used the wi-fi and checked e-mails while I waited. The staff was busy but took time to answer questions and talk to other customers and me when asked for clarifications or general questions. It was a good experience overall. (I do not see the names of the people who helped me but I think he was Bryan and the other one was a woman with a soft, high pitched voice. I see her there every time I go but I do not remember her name right now, sorry. She is always pleasant and helpful. If she is unsure or do not know an answer she will refer you to someone who may be able to help you.) I have never dealt with a salesperson at this time, I am unable to say. I dealt with a Mr. Perry in parts who helped me.
2017 Ford Explorer XLT Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bill.They were great and so is the finance dept .I shopped at a few before i made the trek and it was so worth it ,its the only dealership that told me my fathers Z plan was better then rebates they gave me respectable trade in value and for not having the greatest credit a very easy purchase ,this place gets it !! Nobody wants to sit in a dealership for hours or leave not feeling comfortable ,Not the case here in out in about 2 hrs went from my 15 to a nicely equipt.18 F150 and loved it ....Ill be back for my wifes Bronco soon
2016 Ford Explorer Limited Review
Great everyday car
by Gavin C from Tampa FL
May 14, 2019
4
Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.
I bought a 2016 MDX from Rizza Acura in Orland Park, IL. I worked with Alyssa as my sales associate and she went above and beyond what was required of her! I live in Indiana and the BMV made a mistake that Alyssa helped me correct by driving to Indiana to meet me so I didn't have to drive all the way back up to the dealership in Orland (that I just left). I greatly appreciate the gentleman in the finance department as well...he was very eager to help me purchase this car as I was excited to buy it. Teri in the office was of great assistance as well in correcting the Indiana BMV mistake. Thanks again! Love my MDX
2017 Ford Escape Titanium Review
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
5
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
Good experience and nice response, I say I recommend your dealership to anyone around the globe. You are the best. But I still didn't get d car I was looking for from you during my enquiry. Mercedes Benz E-class 2007 model.
2015 Ford Expedition XLT Review
Perfect for the family and outdoor enthusiasts!!!!
by Ford Expedition Lover! from Bel Air, MD
April 2, 2019
5
Solid, comfort, reliability. Luxuries in everyway. my favorite is the heated/cooled seats an the feeling of not being confined - very spacious. I wouldn't buy any other vehicle.
John and Chuck made my buying experience a true convenience. After viewing the vehicle , I let it be known we had a few others on our list that we wanted to check out. They offered their contact info in case we had any other questions.
It turned out that B&M had the best value and quality of our search pool. It helps that they have an auto service garage on site and they've been in business since 72'. That made me feel more comfortable with our purchase.
After letting them know that the institution that I bank at preapproved me for one rate, they assured me that they could do better, and they did.
Found them through Cars.com based on our search for a van, however, when I'm in the market for a car again, I will definitely start out by seeing what they have available first.
2017 Ford F-150 XL Review
The Jury Is Still Out
by NiceguyEddie from Ma
April 27, 2019
4
3 weeks ago, I bought a 2017 Ford F-150 XLT 3.5 TT 302A/Chrome package, has all the bells and whistles...absolutely beautiful truck. Being a certiefied pre-owned Ford, I was willing to pay the 36K...as I received a more then fair price for my Honda Pilot trade in. I gotta say, I really wanna like this truck. I'm 6'3", It's far and away the most comfortable vehicle I've ever driven. It's wicked powerful...0-60 mph in 6.1 seconds. With all that being said. I've had 2 issues already with the truck. With in 48 hours of taking it home, the starter xxxx the bed. Had to have it towed and starter replaced. Okay parts break, they can be replaced. They played for it. Just today, I returned it to the dealer and got a loaner. Heard a rattling noise when I started it. Upon further investigation via internet, it could be the cam phasers or tensioners. Either way, I don't need my timing chain loosening up and rattling every morning I start it. Like I said, I wanna like this truck but the jury is still out. I'm optimistic and hopeful the dealer will make it right. So much for Certified Ford F-150's passing a 172 checklist and being the "cream of the crop" Evidently starters weren't part of that "172" check list. We'll see what they say when thay call back Monday morning with a diagnosis?
Purchased a 2012 BMW x5 from this dealership Tom was my sales agent, very nice easy going guy. They let me get the car checked out by BMW before buying which was awesome. One day after the purchase my water pump went out ($1,200 repair). This was unforseen even by BMW. I called the dealership and they took care of it......so far so good since then. Overall I had a good experience with them and would definitely refer them to a friend. A company that stands behind their product alway has my vote!
2018 Ford Focus SE Review
Beautiful car
by Kamela207 from Lancaster PA
May 7, 2019
5
Perfect size for me. Loaded with all the cool new feature - sunroof, Bluetooth, heated seats and steering wheel. Excellent gas mileage. Loads of storage in the trunk.
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